Education Management, 1-10 employees
Less than 6 months
“Frustrating secure browser issues”
Pros
Downloading and installing this tool's secure browser is quick and easy. I think it looks clean too which makes it easier for everyone to use.
Cons
Two people at my company tested the secure browser for Linguaskill and neither of us could get it to work. Even with strong tech experience, the setup required unusual system changes and things still didn't function right. My colleague couldn't find a way to activate the mic at all and I kept getting forced-closure messages for apps that weren't even running.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
2
Information Technology and Services, 500+ employees
More than a year
“workflow and interface challenges”
Pros
Honestly the software felt designed by people who don't fully understand recruiting workflows. For me it was really frustrating at times.
Cons
Workflow issues, the interface, system logic and certain functions could definitely run more smoothly in my opinion.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
2
Functionality
3
Information Technology and Services, 500+ employees
More than a year
“Simple internal system integration”
Pros
The way this tool works with our internal systems has been a game changer. I like that posting jobs and coordinating directly with the team makes sure each role's workflow is handled properly. Thanks to this our recruitment team has been able to screen more applicants and really align the process.
Cons
In the parts of the platform I use I haven't seen any issues worth complaining about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 500+ employees
More than a year
“Remote exam convenience platform”
Pros
Candidates can take all their exams in one place from wherever they are. No more taking off work or spending hours traveling to our offices. The support team is excellent, too, any time I or a candidate runs into an issue, they quickly provide solutions or feedback.
Cons
There's nothing I dislike about the software, I just haven't used everything yet. We haven't hosted interviews through the platform and I'd like to explore that. I also want to see how to view the most recent exam takers or clear out candidates who never responded to an invitation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Responsive helpful customer support”
Pros
I really appreciate the customer support, they respond quickly and actually help solve problems which makes a big difference.
Cons
The processing speed is quite slow. Whether I'm running a search or performing a basic task, it lags compared to other systems so that's something that could be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Airlines/ Aviation, 500+ employees
Less than 6 months
“scalable proctoring with support”
Pros
Proctoring works well and I've been impressed with the responsive customer service. The platform scales easily as our needs grow.
Cons
Some features we were initially told about are still missing, like better screen sizing, per-question timers, more detailed reporting, fewer tech glitches and toll-free support.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Education Management, 101-500 employees
More than a year
“Secure remote exam delivery”
Pros
During the lockdown I was able to deliver exams safely. Students could take their essential exams from home and the multiple proctoring features made the process secure and manageable.
Cons
When I review proctor recordings, having to watch multiple videos feels tedious and the system sometimes becomes unstable during video checks, forcing restarts. The bandwidth needs during pre-assessment checks are also quite high.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Telecommunications, 500+ employees
Less than 6 months
“customizable assessment questions”
Pros
I like that the questions can be customized for different assessments which makes each test more relevant.
Cons
Nothing to add from my end it's functioning well for our current needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 101-500 employees
More than a year
“easy navigation and support”
Pros
Navigating the system is easy and I've always found the customer support team professional and helpful whenever I needed assistance.
Cons
During initial setup I faced technical issues and the first assessment had unexpected errors but with time the system became more stable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Telecommunications, 500+ employees
Less than a year
“comprehensive assessment coverage”
Pros
Taking the assessment tests is simple and I feel they cover everything needed without being overwhelming.
Cons
Nothing stands out as a problem right now and the test continues to support our hiring needs well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Airlines/ Aviation, 101-500 employees
More than a year
“fast reliable online tool”
Pros
When the pandemic hit we needed a way for candidates to take certification exams online with remote proctoring. I looked at a bunch of different options and this tool fit both our budget and what we needed. Setting it up only took a couple of months which was super fast given we had over ten different types of assessments, each with their own rules, plus the custom reports we required. We've been using it for about a year and a half now and it's been really easy for our team. They've added new features over time, taking feedback seriously to improve the experience. Using the record-and-review feature with AI proctoring has saved us a ton of time. The system flags suspicious activity, so our team only has to check short clips occasionally. The exam interface is clean and simple so candidates can finish their assessments without confusion.
Cons
I haven't tried the exam on a tablet or phone yet though I know it didn't work well early on. They fixed that so now exams run fine on those devices. I do wish we could turn off certain checks, like sound and video, when we have a live proctor. I also wish we could generate our own metrics reports instead of asking the team though they're always quick to help. It would also be helpful to offer printed exams when needed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
E-Learning, 500+ employees
More than a year
“efficient remote assessment solution”
Pros
This tool introduced a much-needed way to handle remote exams during the pandemic. What stood out to our team was how easy it was to learn and navigate. The functionality hit the mark perfectly making sure our candidates were properly assessed. It also allowed our team at City & Guilds to work faster and more efficiently.
Cons
I haven't come across any major cons for our use case. They're really proactive about improving the software based on feedback. Anything I've reported either gets fixed quickly or is already planned for an upcoming update.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Smooth experience !!”
Pros
Video interviews between candidates and hiring managers work really well on this platform. I like that everything runs smoothly which makes the process much easier.
Cons
It would be great for me if all features and functionalities were configurable at a customer level.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Airlines/ Aviation, 101-500 employees
More than a year
“exceptional customer service response”
Pros
Customer service has been amazing. I especially want to give a shout-out to customer support and they always responding quickly and handling our requests without any delays.
Cons
I'd like better compatibility with different browsers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Education Management, 1-10 employees
More than a year
“Helpful video recording feature”
Pros
Video recording has been a big help. It allows me to get a better sense of the candidates during their assessments.
Cons
Overall I find the software helpful and easy to use, so nothing really concerns me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Not Specified, 500+ employees
Less than 6 months
“simple and useful features”
Pros
Exploring the features is simple and I find them very useful. It lets me make the recruitment process smoother and more effective.
Cons
I haven't explored the panel interview stage yet but everything else has worked well so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Services, 500+ employees
Less than a year
“easy to use tool”
Pros
This tool has been really easy for me to use and the customer support over the past year has been excellent.
Cons
I haven't come across any drawbacks worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 11-50 employees
More than a year
“reliable tool for strong support”
Pros
The software does exactly what it's supposed to, proctor our students' course sessions, without problems. What really stands out to me, though, is how they treat customers. We've always felt like partners rather than just another support ticket and that level of attention makes a big difference.
Cons
A user-facing status dashboard would be great. We've only had one downtime incident but having a clear place to check what's happening would've saved some confusion. I think this feature might show up in the future.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Insurance, 500+ employees
More than a year
“simple yet expandable software”
Pros
Connecting and using this tool is simple for me which is great though there's definitely room for some extra features to make it even better.
Cons
We're hoping to see a more customized dashboard along with more flexible reporting options.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Management Consulting, 500+ employees
More than a year
“easy recruiter assessment..”
Pros
The platform is easy to navigate and I think it gives every recruiter control over their assessments which makes managing them much simpler.
Cons
Sometimes I noticed the portal freezes when searching for something the first time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
