Thinkific Reviews

“Works For Basic only

Pros

It works fine if what you need is pretty basic. Overall the platform is simple to use and covers the essentials like organizing material, creating courses and handling users but In my experience it does not offer much beyond those core features.

Cons

As our needs changed, it could not really grow with us. It works okay for simple course delivery but we started needing more flexibility and advanced features that the platform just didn't provide that's why we made the switch in the end.

“Incredibly simple for non-tech trainers

Pros

The platform is incredibly simple. As a trainer without much tech background, I found it really user friendly. I used to be on another e-learning system and wasted so much time just trying to figure out how to make things function.

Cons

Getting dark mode to work properly required a few adjustments to make sure the whole course displayed correctly. I ended up using some HTML code I got with ChatGPT's help to fix the problem.

“Easy for users and admin to navigate

Pros

For us, the biggest highlight of Thinkific is how easy it is for both our users and our admin team to navigate. Plus we really liked how simple it was to rebuild our existing courses and now we have even more flexibility when designing new ones. Even building courses fits well with our current systems and updating older courses is a smooth process. We also liked being able to migrate our old Slack groups into a Community Group feature which helps spark more conversation among our members.

Cons

One challenge we faced was having to upload our e-learning modules as multimedia files to match how we structured courses in our old system. The team did help us use custom code so students could navigate the content correctly. It adds a small extra step whenever we upload new materials which is not ideal but we have managed to build it into our workflow.

“User friendly

Pros

The product is user friendly and the team is great to collaborate with as they get back to us fast whenever we have questions or concerns.

Cons

Right now the only way to mark courses as completed is by manually uploading a spreadsheet which is pretty time-consuming since we do it often. You also cannot duplicate learning paths which is frustrating as we have to copy everything over by hand each time.

“Easy interface for building and sharing

Pros

My favorite things about Thinkific were its easy to use interface and how it let me build and share courses without needing deep technical know-how. Plus the platform offered flexibility in how I organized content, strong analytics to follow learner progress and dependable integrations that kept the learning experience running smoothly. I really valued how simple it was to personalize the learner's path and keep everything looking professional and on-brand.

Cons

One of my least favorite part about it was how, like any growing company, their priorities could change quickly which made long-term planning a little tricky. That said I did like the transparent communication between teams which helped us adjust and stay on track.

“Charged after cancellation, no refunds

Pros

The service itself was good but after we decided not to continue and cancelled our membership, they charged us again a year later. They would not give us our money back.

Cons

They told me their policy is to never issue refunds. Putting policy ahead of customer satisfaction is not a good way to run things.

“File display is tricky and unclear

Pros

I really like how you can add all sorts of file types to the platform. You can use videos, documents, schedules, quizzes and other files all right within Thinkific.

Cons

Finding items can be tricky because of how they are displayed and sometimes it's not clear if you need to mark things as done to finish a module.

“Always been really easy to use

Pros

It is always been really easy to use, both for me as the admin and for our customers. It never felt buggy or glitchy and I never had any issues with how it functioned. Organizing content was simple and followed a clear flow and uploading and sorting everything was just as easy.

Cons

When we were hosting our content on it, they did not have the community feature they offer now. If it were my choice, I would go back to using them.

“very poor customization

Pros

Getting started and uploading a course is not a problem. It also comes with a broad set of features.

Cons

The features are not very customizable and some of them just don't function well. Customer service is also really poor as there's been a bug in one of their main features for almost a month and support only sends generic replies without saying when it will be fixed. A lot of their features don't allow customization either and the dashboard is not the easiest to navigate.

“Great product for simple course design

Pros

It is a great product that makes designing courses simple and includes a wide range of tools to help keep learners engaged.

Cons

I feel like the interface could be simpler and more attractive. Sometimes it feels a bit awkward to use.

“easy for beginners

Pros

This was the first platform I used when I launched my coaching business. Even though I had no idea what I was doing, I could easily create landing pages for my first lead magnets!

Cons

Back when I used it, there were not many design options I liked and eventually I outgrew what it could do.

“Well-known platform with strong features

Pros

I use this tool for delivering online courses, selling digital products and promoting my expertise through webinars and conferencing. Its strong features like the website builder, landing page creator and add-ons for integrating third-party tools like blogs, really set it apart. Even as a beginner, I can customize my course, enroll students, create and sell e-books, start video conferences and access tons of other features affordably with just a few clicks. It also lets me upload files up to 2GB, which is more than many competitors offer.

Cons

Honestly a lot of users talk about problems with bulk enrollment and some outdated features especially the video player. I also was not impressed with their support or updates as everything felt too generic.

“Super easy and simple to use

Pros

Thinkific is super easy to use. Adding my own content is simple too and the design side of things feels very user friendly.

Cons

There are real limits to how much you can customize the course player. There are different lesson types but beyond that, you are stuck using their set templates.

“Solid performance but limited handling

Pros

The performance we get for the price is really solid.

Cons

It could not handle everything I needed from a software platform.

“Really generous trial period

Pros

They gave us a really generous trial period to test everything out.

Cons

I struggled to make anything look professionally designed. Maybe I did not spend enough time on it or did not get the right support so that part might be on me.

“simple to use

Pros

It is simple to use and I like that you can share completion certificates with students.

Cons

Handling students from the admin dashboard feels a bit complicated.

“Really user friendly

Pros

I find Thinkific a really user friendly tool for putting together learning materials.

Cons

It was lacking some important features for tracking how learners were progressing.

“Modern, easy interface with no lag

Pros

The interface feels modern and is easy to find your way around. Adding or removing content is also easy and there is no lag with videos or other features which makes for a great experience for learners. Overall it is a trusted learning platform used worldwide and it's also easy to leave it if you need to.

Cons

Because of the product's limits, you end up needing a lot of third-party tools. For example, you cannot add a blog page directly so you have to use their recommended providers which are pricey. Recently, it said Stripe and other payment terminals cannot be used, forcing us back to their providers. Setting up meta tags for social media was easy but support could not help so I had to pay someone else to fix it. They really need more customization options for building your website as of right now it's too basic.

“Liked its flexibility and unbeatable support

Pros

I really liked how flexible it was and their customer support was unbeatable. There were also lots of templates and training guides so even someone brand new could set up their online school without trouble. Plus integrations with other apps and software made it a very efficient LMS.

Cons

The price kept going up and eventually I could not stay because there were better options for the money.

“Courses Done Right

Pros

I successfully developed my first course using Thinkific. The administration dashboard has a shallow learning curve, and you can quickly get started. It has shown improvements over time.

Cons

Having more control over rearranging blocks would be nice, as well as gaining deeper insights on the sales dashboard.