ThinkingCap LMS

ThinkingCap LMS Reviews

5 Reviews

Overall Rating

4.6

5 Reviews

Rating Distribution

5

star

(3)

4

star

(2)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

filter

Filters

Review for ThinkingCap LMS
Pros

Cons

I have been a client of Thinking Cap for 15 years. During the initial years of using their LMS, we faced some issues which were due to the product going through a growth phase. This hasnt been a recent problem.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Tim

Construction, 2-10 employees employees

Feb 16, 2022

The team at Thinking Cap is excellent
Pros

Cons

The speed of tasks such as uploading files, making changes, or loading pages can affect the process. Occasionally, support tickets may take a while to move through the system for correction.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

Menai

Non-Profit Organization Management, 11-50 employees employees

Feb 16, 2022

A great team behind it that understands the users needs
Pros

Cons

Adding more features and creating user guides, specifically in the form of videos, could enhance the user-friendliness of the platform.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Midou

E-Learning, 11-50 employees employees

Feb 16, 2022

Thinking Cap has consistently provided support, assistance, and has shown willingness to listen and help find solutions.
Pros

Cons

Learning management systems may be difficult to use for new users. However, Thinking Cap offers training and support to address any questions that arise.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Karon

N/A, N/A employees

Jan 16, 2018

I had a great experience working with the team.
Pros

The User Management console is user-friendly and allows for easy switching between Admin and User modes.

Cons

Uploading the course was difficult, and the feedback on the upload was not precise.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Charles

Human Resources, 10,000+ employees employees

Nov 16, 2016