ThinkingCap LMS Reviews
5 Reviews
Overall Rating
4.6
5 Reviews
Rating Distribution
5
(3)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
5 Reviews
Rating Distribution
5
(3)
4
(2)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Review for ThinkingCap LMS
Review for ThinkingCap LMS
Pros
Cons
I have been a client of Thinking Cap for 15 years. During the initial years of using their LMS, we faced some issues which were due to the product going through a growth phase. This hasnt been a recent problem.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Tim
Construction, 2-10 employees employees
Feb 16, 2022
The team at Thinking Cap is excellent
The team at Thinking Cap is excellent
Pros
Cons
The speed of tasks such as uploading files, making changes, or loading pages can affect the process. Occasionally, support tickets may take a while to move through the system for correction.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Menai
Non-Profit Organization Management, 11-50 employees employees
Feb 16, 2022
A great team behind it that understands the users needs
A great team behind it that understands the users needs
Pros
Cons
Adding more features and creating user guides, specifically in the form of videos, could enhance the user-friendliness of the platform.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Midou
E-Learning, 11-50 employees employees
Feb 16, 2022
Thinking Cap has consistently provided support, assistance, and has shown willingness to listen and help find solutions.
Thinking Cap has consistently provided support, assistance, and has shown willingness to listen and help find solutions.
Pros
Cons
Learning management systems may be difficult to use for new users. However, Thinking Cap offers training and support to address any questions that arise.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Karon
N/A, N/A employees
Jan 16, 2018
I had a great experience working with the team.
I had a great experience working with the team.
Pros
The User Management console is user-friendly and allows for easy switching between Admin and User modes.
Cons
Uploading the course was difficult, and the feedback on the upload was not precise.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Charles
Human Resources, 10,000+ employees employees
Nov 16, 2016
Filters
Review for ThinkingCap LMS
Review for ThinkingCap LMS
Pros
Cons
I have been a client of Thinking Cap for 15 years. During the initial years of using their LMS, we faced some issues which were due to the product going through a growth phase. This hasnt been a recent problem.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Tim
Construction, 2-10 employees employees
Feb 16, 2022
The team at Thinking Cap is excellent
The team at Thinking Cap is excellent
Pros
Cons
The speed of tasks such as uploading files, making changes, or loading pages can affect the process. Occasionally, support tickets may take a while to move through the system for correction.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Menai
Non-Profit Organization Management, 11-50 employees employees
Feb 16, 2022
A great team behind it that understands the users needs
A great team behind it that understands the users needs
Pros
Cons
Adding more features and creating user guides, specifically in the form of videos, could enhance the user-friendliness of the platform.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Midou
E-Learning, 11-50 employees employees
Feb 16, 2022
Thinking Cap has consistently provided support, assistance, and has shown willingness to listen and help find solutions.
Thinking Cap has consistently provided support, assistance, and has shown willingness to listen and help find solutions.
Pros
Cons
Learning management systems may be difficult to use for new users. However, Thinking Cap offers training and support to address any questions that arise.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Karon
N/A, N/A employees
Jan 16, 2018
I had a great experience working with the team.
I had a great experience working with the team.
Pros
The User Management console is user-friendly and allows for easy switching between Admin and User modes.
Cons
Uploading the course was difficult, and the feedback on the upload was not precise.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Charles
Human Resources, 10,000+ employees employees
Nov 16, 2016