TrainerCentral Reviews
Total 17 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars29%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
E-Learning, 1-10 employees
Less than 6 months
“Easy setup process overall!”
Pros
It's pretty easy to get a course up and running and the certificate automation is honestly the standout. Once you set things, the system handles certificate production in an automated way which saves a lot of manual work.
Cons
The analytics feel weak and feedback isn't fully usable as only the rating gets published while the actual comments can't be shared. Also, there's no option for creating blogs so you're limited if you want to add that kind of content.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Management Consulting, 1-10 employees
More than a year
“Zoho-style training at a steal”
Pros
TrainerCentral, in true Zoho fashion, comes across as a very approachable and budget-friendly online training platform. We rolled it out for external courses as everything from payment processing to automatic grading, it covered the essentials we needed. When you compare it with other options on the market, the pricing feels like a real bargain for what you get.
Cons
Since it's still relatively new some parts of the feature set haven't fully matured yet. On top of that German companies run into limits with the available payment processors. It would also be great to have participant note-taking built into the app similar to what you can do with LinkedIn Learning.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Small Business, 11-50 employees
“Powerful Tool for Running Courses and Workshops”
Pros
I think TrainerCentral is Zoho's strongest product by far. As someone who runs a training company myself, I'm impressed by how it evolved from a basic virtual training tool into a detailed platform that makes hosting online and offline programs incredibly easy.The zoom-like features they added really take the experience to another level. Originally it was Zoho Showtime for webinars and classes but after the overhaul, this tool can now handle everything such as building self-paced courses like Udemy, running live workshops and managing on-demand programs all from one place. It's become a complete solution that covers all our training needs.
Cons
The one thing I really miss is being able to have participants turn on their videos and audio at the same time, like you can do in Zoom. This becomes a real problem when I'm trying to run interactive sessions where discussion is a key part of the learning process. Another feature that's noticeably absent is breakout rooms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Our favorite go to solution”
Pros
Really appreciate being able to add live sessions directly into courses without needing to juggle separate apps.
Cons
Communication feels pretty limited since there's no way to create groups or chat with people outside of specific classes. Would be nice to have more flexible messaging options
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Medical Devices, 500+ employees
Less than a year
“Strong video conferencing training”
Pros
Zoho ShowTime offers a pretty complete set of features that fit our training needs when we run sessions over video conferencing.
Cons
Chatting would be better if the interface were more user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 1-10 employees
Free Trial
“Limited interface customization”
Pros
The entry-level pricing is quite affordable and it's especially appealing for smaller startups that want to get started without overspending.
Cons
One thing that feels lacking is the learning interface as there's no option to customize colors which is honestly surprising since most competitors offer that even in their free tier. Also, uploading course materials doesn't include a drag-and-drop uploader so adding files is more inconvenient than it needs to be.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
Computer Hardware, 1-10 employees
Less than a year
“Zoho app integration win”
Pros
Integration with other Zoho apps is a big win as everything integrates well and it makes the setup process very hassle free.
Cons
The home page UI could be a bit more professional and the learner registration flow needs further improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 51-100 employees
Less than a year
“Fantastic assistant feedback”
Pros
Really enjoying how the assistants can leave feedback after sessions. It makes the whole training flow feel more guided and responsive and the comments help keep everyone aligned.
Cons
That said capacity seems a bit limited as when the room is full, it sometimes blocks additional people from logging in which can be frustrating if you're expecting a larger group.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“Zero-lag screen share messaging”
Pros
Screen sharing plus instant messaging has been the strongest part of TrainerCentral for me. Everything runs without noticeable lag or glitches and it feels like the exact kind of tool teams need when their clients or coworkers are overseas.
Cons
Pricing is a bit on the high side. A compensation option or occasional offer discounts would make it feel much more fair.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Capital Markets, 1-10 employees
Free Trial
“Affordable”
Pros
TrainerCentral feels pretty budget-friendly and that's a big reason I'm using it. That said it's currently missing a few capabilities I'm used to seeing in Zoom so I'd really like to see more feature options added to bring it closer to that level.
Cons
The video playback isn't where it should be as quality can look weak and the background handling also leaves a lot to be desired. I'd like them to improve the visuals so the video looks cleaner and the background is more acceptable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Consumer Services, 1-10 employees
Less than 6 months
“Painless sessions”
Pros
Even though I ended up using it less than I originally planned, the time I did spend with this software felt effortless and low-stress. The workflow was smooth during my sessions and it really helped keep things engaging especially if you're trying to get better participation than you might get with something like Zoom.
Cons
There were a few moments when the connection acted up but that seemed more tied to my rural internet than anything the software was doing. Aside from that, I didn't run into any real issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 1-10 employees
Free Trial
“All features at a fair price”
Pros
TrainerCentral seems to cover everything I need and the pricing feels pretty reasonable for what you get.
Cons
The email features could be a bit more powerful but aside from that, I'm genuinely happy with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Professional Training & Coaching, 1-10 employees
Free Trial
“User options”
Pros
It's pretty easy to work with and it also includes a wide range of features we actually need.
Cons
As the administrator, my TrainerCentral account was set up using the same username and password as my Zoho email account. Because of the confidentiality around my emails, I can't delegate access to the ShowTime account to a member of my staff for day to day management. To work around it, I have to create an extra user which isn't free.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Professional Training & Coaching, 1-10 employees
Free Trial
“Efficient scheduling”
Pros
I really liked how quickly you can schedule a class and get everything set up so it can run live or be available on demand afterward.
Cons
Haven't used all of the features much yet especially commenting so I can't really judge those parts yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Commercial Real Estate, 11-50 employees
Free Trial
“Fast video uploads”
Pros
TrainerCentral is pretty easy to use. I was able to upload my videos and screen recordings quickly without much hassle. On top of that the setup is highly customizable and there are plenty of useful features to work with. I especially liked the option to attach my own documents directly to videos as turning that content into something more complete was genuinely convenient.
Cons
It would be better if it included built-in screen recording software since that's the one piece I had to handle elsewhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Financial Services, 1-10 employees
Free Trial
“Strong class formats for training”
Pros
The platform really works for me because it supports three clear setup options such as on-demand lessons, live broadcast sessions and traditional face to face classroom training. That flexibility makes it simple to match the way people learn and the type of training you're running.
Cons
One thing that feels limiting is how the on-demand lessons can't be organized properly. You can arrange the lesson content within a single session but there's no option to organize or reorder the sessions themselves.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Education Management, 51-100 employees
Free Trial
“Amazing experience”
Pros
It's been pretty easy to work with. The interface seems approachable so setting up and getting started doesn't take forever.
Cons
One thing missing is a proper tutorial and usage guidance in Indonesian which would be really helpful for users who prefer the language.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9