Total 11 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

36%

3

Stars

18%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NK
Nitesh K.

Information Technology and Services, 51-100 employees

More than a year

5.0

“all-in-one security”

Pros

Bringing phishing detection, cloud asset visibility and third-party monitoring together in RiskProfiler cut down both the complexity and the budget for us. Setup was done in about 30 minutes with live assistance which made onboarding feel fast and well supported. The way each module connects to the next works really well and the cross-correlation helps a lot with prioritization while making reporting almost effortless.

Cons

Something that would make it even better is mobile-friendly dashboards for executives who need visibility while away from their desks. We can already send PDFs and email reports but a responsive interface or a lightweight mobile app would add a lot more flexibility. It sounds like the team is gathering feedback for future roadmap updates and this feels like a easy improvement.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

AF
Adrian F.

Mid Market, 51-100 employees

5.0

“responsive support”

Pros

One thing that really stands out is the service. Their team is consistently open to hearing about our challenges and is very receptive to our enhancement requests.

Cons

At the moment there still isn't a way to add HTML5 content directly into a course on the platform. That said they are actively working on a solution for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO
Rebecca O.

Enterprise, 500+ employees

4.0

“simple setup”

Pros

Getting started with the platform was easy and using it day to day has been just as simple. One thing I really appreciate is that it keeps all of our source files and published files saved in one place. The in-application support has also been a big plus and has gone over really well with our leaders.

Cons

There isn't much room for customization which can be limiting at times. On the other hand, that standardization does make it more easy and consistent for end users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Andrew

Small Business, 11-50 employees

5.0

“Browser ready simulations!!”

Pros

Having single source publishing in one place makes content creation really convenient and capturing and editing is very easy. It also offers a broad selection of output formats including work instructions, quick reference guides and test scripts. On top of that the simulations perform reliably across most browsers.

Cons

I dont have any cons to mention..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BJ
Bindu J.

Enterprise, 500+ employees

3.0

“screen capture with some delays”

Pros

Capturing screens is simple and it's helpful to be able to edit the comments afterward.

Cons

At the same time the capture and editing process can take quite a bit of time.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Mid Market, 51-100 employees

3.0

“helpful SAP training tool”

Pros

Setting up simulations for e learning courses is easy and it does a good job automating the process based on the requirements. It's especially useful for SAP focused user training and staff onboarding.

Cons

Sometimes it misses certain clicks and doesn't capture some actions correctly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

“positive experience”

Pros

Using this tool to build learning material for the SAP CLM module has been really easy and the whole process feels very user friendly.

Cons

The UI could use some refinement but aside from that everything worked perfectly and I didn't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF
Mohammad F.

Enterprise, 500+ employees

5.0

“excellent fit for e learning”

Pros

It works really well as an e learning platform and does exactly what I need it to do.

Cons

I honestly haven't come across anything negative in this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

“structured course creation”

Pros

One of the most useful parts is its built in templates that can be used as scenes. They make it much easier to storyboard web based training and shape the course outline around the available formats. Because of that creating content feels more organized and structured.

Cons

On the downside syncing visual timelines with audio is a little complicated right now. That part could definitely be made more smooth and user friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

US
Urmila S.

Enterprise, 500+ employees

4.0

“great platform”

Pros

Within a short amount of time it takes you through entire business scenarios step by step which makes the overall process very clear and well structured.

Cons

I didn't come across anything negative or any real drawbacks while using the tool.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SKP
Santosh Kumar P.

Enterprise, 500+ employees

4.0

“All in one place”

Pros

Building SAP simulations with this platform works well and the server is useful for keeping all deliverables stored in one place.

Cons

A limitation is that it doesn't let you open multiple pages or content items at the same time. If an author wants to copy a single content step from another BPP, the system doesn't support doing that that way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9