uPerform
Last Updated
Overview
uPerform helps large enterprises and healthcare systems drive user adoption of mission-critical applications. While the customization options are somewhat limited, its comprehensive feature set, including robust content creation and analytics, makes it a powerful solution for increasing employee competency and improving operational efficiency across the organization.
uPerform Specifications
- Activity Dashboard
- Activity Tracking
- Asynchronous Learning
- Training Management
What Is uPerform?
uPerform is a digital learning and performance support platform that enhances software adoption across enterprise and healthcare systems. It integrates with applications like EHR, ERP, and HCM systems to deliver in-app, role-based training and on-demand learning resources. Training teams can quickly create, update, and manage learning materials using its rapid authoring tools and centralized content library.
By simplifying content delivery and management, uPerform reduces classroom training needs, lowers support costs, and helps employees retain knowledge through real-time, in-workflow learning.
uPerform Pricing
uPerform Integrations
uPerform integrates with a range of systems and platforms, such as:
Who Is uPerform For?
uPerform is ideal for organizations across a range of sectors and industries, including:
- Healthcare
- Technology
- Manufacturing
- Financial services
- Government
- Education
Is uPerform Right For You?
If the organization is a large enterprise or health system struggling with software adoption and the complexities of training users on mission-critical applications, then uPerform offers a compelling solution. Its strength lies in providing seamless, contextual, and role-specific training at the exact moment the user needs assistance. The platform’s unique focus on healthcare, coupled with its proven success in improving EHR user satisfaction, makes it a powerful choice.
Still doubtful if the uPerform software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.
uPerform Features
Reinforced Learning
This feature addresses knowledge decay by embedding custom learning materials directly into the user's application workflow. It ensures employees can access role-specific support and reference content at the point of need, driving greater proficiency and long-term knowledge retention with mission-critical software.
Accelerated Content Creation
The platform’s authoring tools significantly speed up the production and updating of training content. Subject matter experts can use the rapid recording function to capture application workflows and instantly publish content.
Content Management
uPerform streamlines the entire content governance and delivery lifecycle. It includes editorial review workflows, version control for accuracy, and a centralized repository to manage all training content, ensuring distribution is efficient and compliant with organizational policies.
Learning Pathway Customization
This functionality enables the creation of structured, self-paced training programs tailored to different roles and departments. Organizations can use these custom pathways to onboard new hires faster, eliminating the need for extensive instructor-led training and improving initial user satisfaction.
Feedback Management
uPerform improves the quality and relevance of learning materials by gathering direct input from users and content collaborators. Subject matter experts and end-users can provide real-time feedback and ratings, which are crucial for continuous content optimization and improvement.
Pros And Cons of uPerform
Pros
Intuitive and easy-to-use interface
Excellent and responsive customer support
Enhances employee confidence and software proficiency
Cons
Requires stable internet for optimal performance
Limited design customization options available
uPerform Reviews
Total 11 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars36%
3
Stars18%
2
Stars0%
1
Stars0%
Share your experience
Information Technology and Services, 51-100 employees
More than a year
“all-in-one security”
Pros
Bringing phishing detection, cloud asset visibility and third-party monitoring together in RiskProfiler cut down both the complexity and the budget for us. Setup was done in about 30 minutes with live assistance which made onboarding feel fast and well supported. The way each module connects to the next works really well and the cross-correlation helps a lot with prioritization while making reporting almost effortless.
Cons
Something that would make it even better is mobile-friendly dashboards for executives who need visibility while away from their desks. We can already send PDFs and email reports but a responsive interface or a lightweight mobile app would add a lot more flexibility. It sounds like the team is gathering feedback for future roadmap updates and this feels like a easy improvement.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“responsive support”
Pros
One thing that really stands out is the service. Their team is consistently open to hearing about our challenges and is very receptive to our enhancement requests.
Cons
At the moment there still isn't a way to add HTML5 content directly into a course on the platform. That said they are actively working on a solution for it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“simple setup”
Pros
Getting started with the platform was easy and using it day to day has been just as simple. One thing I really appreciate is that it keeps all of our source files and published files saved in one place. The in-application support has also been a big plus and has gone over really well with our leaders.
Cons
There isn't much room for customization which can be limiting at times. On the other hand, that standardization does make it more easy and consistent for end users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
Does uPerform offer an API?
Yes, uPerform offers an API.
What types of uPerform pricing plans are available?
uPerform offers customizable pricing plans for varying business needs. Receive a personalized uPerform cost estimate specific to your organization.
What other apps does uPerform integrate with?
uPerform integrates with platforms such as Oracle, UKG, ServiceNow, and Workday.
Does uPerform have a mobile app?
No, uPerform does not offer a dedicated mobile app.
What language does uPerform support?
uPerform primarily supports the English language.
Who are the typical users of uPerform?
uPerform features support organizations in healthcare, technology, manufacturing, financial services, government, and education industries.
What level of support does uPerform offer?
uPerform offers support via phone. Users can also fill out an online form to get in touch with the team.