“flexible platform with room to grow”

Pros

One thing I appreciate most about the team behind the software is how willing they are to listen to customer feedback and try out new technology trends to bring into the platform. Even with some limitations it still does a functional job of bringing together both e learning content and instructor led training in one place. Our organization is extremely complex and while the platform is not perfect it still works well enough for us to operate with it.

Cons

The delivery side of the experience could be a lot better. Features they announce and develop often end up being delayed quite a bit which is frustrating.

“user friendly”

Pros

Right from the start the software has provided excellent support and genuinely works with us like a true partner so we never feel overlooked even though we're not a huge customer. Their team stays engaged, listens well and treats our priorities as if they were their own. The platform itself is very user friendly for end users while still offering a solid amount of flexibility. We also have very strict security requirements and Valamis met all of them without any issues at all.

Cons

As with any platform there are still a few bugs that need workarounds. One specific limitation is that waitlists aren't currently available for events. That said they are actively addressing these issues and we've consistently seen fixes and improvements being delivered.

“Good reporting”

Pros

Rolling out a completely new LMS, rebuilding our content and launching it across North America in under eight months was a huge project! The only reason we were able to pull it off was because of the support from the team behind the software. They genuinely want their customers to succeed and put a lot of effort into making sure the process never feels overwhelming. As for the platform itself it's clean, polished and simple to figure out. The leaderboard has been a real game changer for us since it created healthy competition across the organization and really helped drive adoption. Other than that the backend reporting is excellent! When it comes to the product itself, the support and the value for the money, I would absolutely recommend them.

Cons

The one thing that would have made the start better is having their team onsite for a couple of days at the beginning. There was a lot of information to take in and even though the onboarding process was well structured having that in person presence at our office would have helped a lot if it had been an option.

“passionate team behind the software”

Pros

Something that really stands out is the quality of the people behind this softwae how much genuine passion they have for supporting the customer.

Cons

There have been some technical limitations in the past although those issues have been and are still being addressed over time.

“great learning paths”

Pros

From the beginning the Learning Paths have been one of the best parts of platform for us. They come with a lot of useful functions, including role based targeting, expiration dates, different enrollment options and more. The Skills module has also been very valuable especially when we need to match developers to projects where their skills are needed most. On top of that the learning consultants gave us a huge amount of support and helped us carry out skills assessments with our developers. We've also heard positive feedback from managers who say it helps them identify which team members are actively working on their personal skill development. Overall it's a really strong platform backed by friendly and supportive people.

Cons

One thing that could definitely be improved is the old heavy interface in the user administration settings.

“responsive onboarding support”

Pros

Right from the onboarding stage they have been attentive and quick to respond. Our learning solution partner is personable, really listens to our team's feedback and follows up fast whenever we have questions or concerns.

Cons

Everything in the process has gone well so far and we haven't run into any issues.

“personalized learning”

Pros

Using this software has been really pleasant thanks to how user friendly it is, how helpful and friendly the support team is and how much it lets me customize my learning experience. It became even more valuable once we connected external courses. At that point it stopped feeling like just a GDPR or compliance training tool and turned into a platform where I can sign up for a wide range of courses and actually learn something new.

Cons

The inconsistent interface still feels off. The same feature can appear in different spots depending on the screen or module. For instance the language selector might be at the top of one page in one module then placed between several content blocks somewhere else in another.

“accessible content”

Pros

It is genuinely engaging to use because the platform is accessible, simple to figure out and lets me move through learning without friction. With other similar tools I used to lose motivation because too much time went into figuring out how to direct my learning toward the right goals or the overall learner experience just felt poor. Here things work the way we need them to and that makes a big difference.

Cons

The different styling really isn't a problem for me. In fact other platforms tend to frustrate me more because they often include more irrelevant content while this one helps me avoid wasting time on things that don't add value.

“Helpful support”

Pros

Getting started was pretty simple because the interface is user friendly and new team members can find their way around the platform without much trouble. The onboarding also went really well since the customer support team handled all the configurations for us. At this point my team is actively using the platform every week.

Cons

Working with the Lesson studio and Lesson manager has been frustrating. The two tools seem to overlap in what they do so it's not always clear which one should be used for what. Also changes made in one can sometimes override updates made in the other which creates confusion.

“valuable software”

Pros

Joining the company felt a lot easier thanks to this platform. It worked really well as an onboarding tool at first and now I still use it every week to pick up new, role related knowledge along with other topics that support my career development.

Cons

A weak point is the mobile app which hasn't been very helpful. You can only download lessons that were built directly on the platform. Courses from outside providers are available but they require an internet connection and that's not always practical. Hopefully that gets improved over time.