Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

16%

3

Stars

4%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B
Brian

Paper & Forest Products, N/A employees

More than a year

4.0

Good product impeccable customer service.

Pros

The product offers a wide range of options and is quite powerful.

Cons

Designing new content types and overlays has been tedious and difficult; it feels like writing a book just to use it.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

8

A
Amy

Not Specified, N/A employees

Free Trial

5.0

Convergence LMS

Pros

As a user, I find the Convergence LMS fantastic, it is easy to navigate and intuitive. While there have been a few bugs as an administrator, the company has been quick to respond and provide solutions.

Cons

Despite the difficulty, I believe it's just a matter of getting accustomed to the terminology.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P
Paula

Industrial Automation, 51-100 employees

More than a year

5.0

Great tool

Pros

This LMS has simplified many training administrative tasks for us, from assignment to reporting. The implementation process was smooth, and they provided support every step of the way. The pros include informative admin training, a user-friendly interface, customizable reminders, and access to a wide range of training modules. If I had to point out any downsides, it would be the limited bulk editing capabilities and the inability to create custom reports, though these are more like nice-to-have features.

Cons

I am considering opting for face-to-face training to ensure I am fully maximizing the system's potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Not Specified, N/A employees

Free Trial

2.0

Convergence MMU

Pros

While the interface could be more intuitive, it is still manageable; I just wish certain administrative tasks required fewer steps.

Cons

Certain aspects are more complicated than necessary.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

5

S
Sidney

Not Specified, N/A employees

Free Trial

4.0

Convergence LMS Paving the Way Forward for CBC

Pros

Convergence Training has been instrumental in meeting our company's basic training tracking needs. They have been responsive to our requests for improvements and updates, and we are confident in meeting regulatory requirements with their help.

Cons

There are minor inconveniences, but nothing major.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8