Paper & Forest Products, N/A employees
More than a year
“Good product impeccable customer service.”
Pros
The product offers a wide range of options and is quite powerful.
Cons
Designing new content types and overlays has been tedious and difficult; it feels like writing a book just to use it.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Not Specified, N/A employees
Free Trial
“Convergence LMS”
Pros
As a user, I find the Convergence LMS fantastic, it is easy to navigate and intuitive. While there have been a few bugs as an administrator, the company has been quick to respond and provide solutions.
Cons
Despite the difficulty, I believe it's just a matter of getting accustomed to the terminology.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Industrial Automation, 51-100 employees
More than a year
“Great tool”
Pros
This LMS has simplified many training administrative tasks for us, from assignment to reporting. The implementation process was smooth, and they provided support every step of the way. The pros include informative admin training, a user-friendly interface, customizable reminders, and access to a wide range of training modules. If I had to point out any downsides, it would be the limited bulk editing capabilities and the inability to create custom reports, though these are more like nice-to-have features.
Cons
I am considering opting for face-to-face training to ensure I am fully maximizing the system's potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Free Trial
“Convergence MMU”
Pros
While the interface could be more intuitive, it is still manageable; I just wish certain administrative tasks required fewer steps.
Cons
Certain aspects are more complicated than necessary.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
5
Not Specified, N/A employees
Free Trial
“Convergence LMS Paving the Way Forward for CBC”
Pros
Convergence Training has been instrumental in meeting our company's basic training tracking needs. They have been responsive to our requests for improvements and updates, and we are confident in meeting regulatory requirements with their help.
Cons
There are minor inconveniences, but nothing major.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
