
xCatalyst Reviews
Total 7 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars14%
4
Stars57%
3
Stars14%
2
Stars0%
1
Stars14%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Katalina M.
IT Services, N/A employees
More than a year
“Versatile platform with wide tools
Pros
I find that it's a complete application with a wide variety of tools, making it versatile for different learning and training needs.
Cons
I feel the solution is a bit costly but at the same time, I recognize that I am paying for quality and the results justify the investment.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Renee R.
Education Management, N/A employees
More than a year
“Simple training process with easy registration
Pros
I appreciate that both participants and their verified admins or training managers can review employee records and register multiple employees at once, simplifying the training process.
Cons
Understanding Izenda to create queries and reports has been a challenge for me. The feature is powerful and essential but its lack of simpleness makes it harder to use effectively.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Diane A.
Health, Wellness and Fitness, N/A employees
More than a year
“interactive website for easy registration
Pros
For me, the LCA website is interactive, letting members join, renew and register for events easily.
Cons
I had no difficulty integrating the product and even the transition from the old website worked well. However, when I need new processes created, it sometimes feels complicated to have them built.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Tiffany S.
Education Management, N/A employees
More than a year
“Expansive options with great customer support
Pros
The platform offers expansive options for my team but excellent customer support which makes managing training effortless.
Cons
Customizing certificates and replicating course development feels too limited for my team. Having more flexibility in these areas would really make the platform more efficient for me.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Ryan B.
Health, Wellness and Fitness, N/A employees
More than a year
“impactful training for rural professionals
Pros
It allowed me to deliver impactful training to mental health professionals in rural areas. I think it also brings essential knowledge to those who need it most.
Cons
At first, I found the system difficult to navigate. Over time, I learned my way around but the steep initial learning curve could be improved for new users.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Brianna S.
Civic & Social Organization, N/A employees
More than a year
“disappointing custom features, plus bugs
Pros
This software was budget friendly for our non profit and I appreciated that all our requested features were doable. The Committee module made it easy to manage multiple committees and roles and tracking which members had paid their dues over a specific date range was simple.
Cons
I was disappointed that some of the promised features turned out to be custom code that required extra payment and ultimately didn't work. The interface felt dense to me and required multiple clicks for even simple tasks which was frustrating from an admin perspective. Glitches and bugs happened frequently, like duplicated documents or random characters appearing in posts and pages. Even critical issues, such as the payment portal failing during a major event, were brushed off by support without a clear resolution. This left me with little confidence in their ability to address problems seriously.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
3
Alexa H.
Fund-Raising, N/A employees
More than a year
“easy, hassle free report generation
Pros
Generating specific reports was easy and simple for me. It saved me and my team a lot of time.
Cons
I wasn't able to generate name badges with a numbering system which would have been useful for organizing participants more efficiently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7