Total 7 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

14%

4

Stars

57%

3

Stars

14%

2

Stars

0%

1

Stars

14%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KM

Katalina M.

IT Services, N/A employees

More than a year

5.0
July 2023

Versatile platform with wide tools

Pros

I find that it's a complete application with a wide variety of tools, making it versatile for different learning and training needs.

Cons

I feel the solution is a bit costly but at the same time, I recognize that I am paying for quality and the results justify the investment.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RR

Renee R.

Education Management, N/A employees

More than a year

4.0
April 2021

Simple training process with easy registration

Pros

I appreciate that both participants and their verified admins or training managers can review employee records and register multiple employees at once, simplifying the training process.

Cons

Understanding Izenda to create queries and reports has been a challenge for me. The feature is powerful and essential but its lack of simpleness makes it harder to use effectively.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

DA

Diane A.

Health, Wellness and Fitness, N/A employees

More than a year

4.0
April 2021

interactive website for easy registration

Pros

For me, the LCA website is interactive, letting members join, renew and register for events easily.

Cons

I had no difficulty integrating the product and even the transition from the old website worked well. However, when I need new processes created, it sometimes feels complicated to have them built.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

TS

Tiffany S.

Education Management, N/A employees

More than a year

3.0
April 2021

Expansive options with great customer support

Pros

The platform offers expansive options for my team but excellent customer support which makes managing training effortless.

Cons

Customizing certificates and replicating course development feels too limited for my team. Having more flexibility in these areas would really make the platform more efficient for me.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

RB

Ryan B.

Health, Wellness and Fitness, N/A employees

More than a year

4.0
April 2021

impactful training for rural professionals

Pros

It allowed me to deliver impactful training to mental health professionals in rural areas. I think it also brings essential knowledge to those who need it most.

Cons

At first, I found the system difficult to navigate. Over time, I learned my way around but the steep initial learning curve could be improved for new users.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

BS

Brianna S.

Civic & Social Organization, N/A employees

More than a year

1.0
February 2021

disappointing custom features, plus bugs

Pros

This software was budget friendly for our non profit and I appreciated that all our requested features were doable. The Committee module made it easy to manage multiple committees and roles and tracking which members had paid their dues over a specific date range was simple.

Cons

I was disappointed that some of the promised features turned out to be custom code that required extra payment and ultimately didn't work. The interface felt dense to me and required multiple clicks for even simple tasks which was frustrating from an admin perspective. Glitches and bugs happened frequently, like duplicated documents or random characters appearing in posts and pages. Even critical issues, such as the payment portal failing during a major event, were brushed off by support without a clear resolution. This left me with little confidence in their ability to address problems seriously.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

3

AH

Alexa H.

Fund-Raising, N/A employees

More than a year

4.0
January 2020

easy, hassle free report generation

Pros

Generating specific reports was easy and simple for me. It saved me and my team a lot of time.

Cons

I wasn't able to generate name badges with a numbering system which would have been useful for organizing participants more efficiently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7