Total 51 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

35%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Julian

Construction, 11-50 employees

Less than a year

4.0
September 2018

Aquilon has been a pleasantly surprising labyrith.

Pros

What sets this software apart is its extensive range of options to cater to specific customer needs. It is not a generic software that requires extensive workarounds but can be easily adjusted to fit our requirements.

Cons

What I like least is that some user fields still have an outdated appearance. However I have confidence that Aquilon's continuous efforts to enhance the software will soon bring about a change in this aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Prabhjot

Wholesale, 1-10 employees

Less than a year

5.0
January 2018

Overall good experience. The service provided by the aquilon company is excellent. I am satisfied.

Pros

The software is both fast and user-friendly. It ensures that all information is safe and up to date. The working format is excellent.

Cons

Once an invoice is posted it cannot be changed which can be a bit restrictive. Additionally there are several functions that I have yet to explore and fully understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

Raul

Not Specified, N/A employees

Less than 6 months

4.0
January 2018

Very good customer care and support just needs to improve their reporting this will come with time

Pros

The support we receive from Aquilon is truly outstanding. They understand our needs and if the program lacks a specific feature they create a solution for us.

Cons

In my opinion Aquilon could improve its reporting capabilities. Although we often use Microsoft Excel it would be convenient to run reports directly from Aquilon.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R

Randall

Not Specified, N/A employees

More than a year

5.0
January 2018

Long time client

Pros

This software is highly reliable and stable offering powerful tools for sales analysis. Its seamless integration with other programs is a major advantage. Training new recruits is efficient and straightforward. The contact manager feature is exceptionally helpful.

Cons

The quoting module needs to be more user-friendly. It would be beneficial if quotes could reflect promised inventory and if there was a centralized record of all quotes sent to individual customers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Greg

Not Specified, N/A employees

Less than a year

4.0
September 2017

This software has really helped our business grow and improve

Pros

The ability to customize queries and reports combined with excellent customer service sets Aquilon apart. The responsive and supportive Aquilon team ensures that our needs are met.

Cons

One limitation I encountered is the inability to build new modules on the fly. Each new request has to be submitted although the Aquilon office is incredibly helpful in assisting with these requests. Nonetheless it would be advantageous to have the capability to set up simple modules independently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Hendrik

Not Specified, N/A employees

Less than 6 months

4.0
September 2017

Aquilon builds a software that understands your operation and business!

Pros

This software is highly reliable and customizable to our needs. Moreover the support team is experienced responsive and incredibly helpful.

Cons

The only issue we encountered was the small screen size which can sometimes be restrictive.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Geoff

Not Specified, N/A employees

Less than 6 months

5.0
September 2017

To date excellent experience . We are about to go into live production and we expect no change

Pros

Aquilon was able to bridge the gaps between IT accounting and operations so we ended up with a product that works for all three. They achieved this by listening acting and reviewing to ensure buy-in from us. They also took the time to understand our business and its nuances so the product truly achieves what we wanted it to do.

Cons

The process has taken longer than expected but we are satisfied with the outcome and cost. We will learn from this experience for future projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ron

Not Specified, N/A employees

Less than a year

5.0
September 2017

Easy to deal with company. Knowledgeable support and post sales assistance.

Pros

It's easy to use with flexible options for multi-company. Aquilon provides complete business solutions that cover all aspects of our business needs.

Cons

I am currently pleased with the results.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Geoff

Wholesale, 1-10 employees

Less than a year

5.0
September 2017

A good easy to use ERP system - provides good overall visibility to all facets of the business

Pros

The new interface is more intuitive and easy to navigate and the program is much easier to use.

Cons

I don't really have any major complaints. The interface was a bit clumsy initially but it has been mostly resolved. The only minor issue is the font size which may be due to the Microsoft Surface rather than the software itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

V

Victor

Building Materials, 11-50 employees

Less than a year

5.0
September 2017

We have great experience with Aquilon as well as the tech support we get.

Pros

It offers all the extensive functions of large ERP software at a reasonable price. The program is well-designed organized and runs efficiently.

Cons

It would be great to have the ability to customize queries. While the current queries are comprehensive there are times when different departments require customized queries for specific reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennelle

Not Specified, N/A employees

More than a year

5.0
September 2017

It's a program that works well when users enter information correctly.

Pros

All the information we need from sales orders to purchase orders to inventory management and accounts payable is in one centralized place.

Cons

As a manufacturing company accurately tracking live inventory with parent kits is challenging. We need to prioritize what is most crucial to monitor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

R

Richard

Not Specified, N/A employees

Less than a year

5.0
September 2017

Amazing functionality for a great price I've been impressed.

Pros

Just about everything we need to be effective is built-in. We don't have to buy a bunch of add-on software because Aquilon provides what we need.

Cons

I would appreciate a refreshed interface. Although it functions well it feels slightly outdated. This won't affect the software's effectiveness but it would be helpful for new staff who are accustomed to more modern features like social media links.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Neil

Not Specified, 1-10 employees

More than a year

5.0
January 2017

Integrated system for the small business

Pros

As a manufacturing and distribution company we have been using Aquilon for over 3 years and find it fast reliable and comprehensive. It offers an amazing set of features for the price we paid. The recent version has introduced even more user controls making training our new staff easier. The support group is quick to respond with answers when we need them. Overall we are exceptionally happy with the software.

Cons

Whenever we encounter any issues we reach out to the support group and they provide excellent guidance. We have no complaints in this regard.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Geoff

Food Production, 1-10 employees

Less than a year

4.0
October 2016

Great Product

Pros

I find it easy to use.

Cons

I sometimes find the interface a little confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J

Jessie

Not Specified, N/A employees

Free Trial

4.0
March 2016

Overrall good experience

Pros

It is specified to our industry and many new changes are still in progress for further improvements. The staff is helpful.

Cons

We faced some difficulties when new updates were introduced but we have become accustomed to them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

F

Felicity

Not Specified, N/A employees

Free Trial

4.0
March 2016

Aquilon delivers a smooth transition to user friendly ERP software. Value for money too.

Pros

My favorite feature is the automatic creation of intercompany journal entries ensuring balanced intercompany loan accounts at all times. The inventory module allows perpetual inventory counts avoiding disruptions that a full stock count can bring. The payroll system is user-friendly and allows detailed cost allocations. The customer service is excellent providing customization training and ongoing support tailored to our requirements.

Cons

It's hard to believe but so far the software has met all our needs exceptionally well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

G

Geoff

Not Specified, N/A employees

Free Trial

5.0
March 2016

In a word excellent does everything it claims and better

Pros

We use the software for every part of our business from inventory control to purchase orders invoicing tracking aging and all our accounting needs. It's a fully-fledged accounting package. Additionally it simplifies "chain-of-custody" requirements eliminating the need for extra paperwork. The system has checks in place to catch and correct mistakes during data entry making it easier to address them at the time of entry.

Cons

N/A

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

T

Tobias

Not Specified, N/A employees

Free Trial

5.0
March 2016

A cut above

Pros

What impresses me most about Aquilon is its seamless integration with our operations. It seems like they have already thought of every scenario or quickly found a solution for it. The Aquilon staff draws on a deep well of experience and their customer service is top-notch extending long after the sale. The value we receive far exceeds the surprisingly affordable cost.

Cons

I simply want this software to remain as it is now. In the past upgrades caused some issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Not Specified, N/A employees

Free Trial

5.0
November 2015

Love the software

Pros

After conducting thorough research and engaging in insightful discussions with the Aquilon customer service team I am thrilled to share that transitioning from our previous software to Aquilon was the perfect choice for our business. This comprehensive ERP software has exceeded our expectations with its user-friendly interface and impressive range of features. The implementation process was swift thanks to Aquilon's efficient tools for data conversion. One of my favorite aspects is the ability to build customizable views and seamlessly export them to Excel. Aquilon has truly proven itself to be an invaluable tool for our operations and we look forward to utilizing it for years to come.

Cons

For me it is perfect. We have used many software solutions before and this one is by far the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexander

Electrical/Electronic Manufacturing, N/A employees

Less than 6 months

5.0
May 2015

Great Accounting System that is easy to use!

Pros

The conversion and implementation of the new system took less than four weeks. Aquilon offered a competitive price and excellent on-site planning and implementation by experienced and professional staff. They even provided cheat sheets for employees during training.

Cons

The accounting system is highly comprehensive offering numerous options and features that can be tailored to meet specific business requirements. We look forward to integrating additional modules in the future. There are very few aspects of the product that we dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10