Ankesh C.
Small Business, 11-50 employees
“useful automations”
Pros
Deskera MRP has been very useful in my work. The interface is easy to use and the automated approach, approvals and pop-up notifications help everything move along efficiently. It also includes multiple features, similar to what you would expect from Tally which makes it even more practical.
Cons
I haven't come across anything to dislike in Deskera while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sagar s.
Mid Market, 51-100 employees
“Reliable inventory solution”
Pros
For a recent client project at my organization, we used this platform as part of a complete ERP solution for supply and management. Deskera MRP helped us handle raw material tracking through its computerized inventory management system and it fit the project requirements well. Overall, the software worked well and delivered the solution we needed.
Cons
One weak point is the customer support. The Deskera team was not very helpful and the solutions they provided were often not relevant to the issues we raised.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Selim A.
Real Estate, N/A employees
“Flexible integration”
Pros
One of the best parts of this software is how work orders can be created directly from a sales invoice number, sales order number or even straight from the material itself which makes raising a WO for production much more convenient. Quality checks can also be handled during job work in and that adds a lot of value to the process. Another strong advantage is that we're able to integrate this platform with our own systems.
Cons
The only downside is that the support team can take some time to resolve issues.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
6
Functionality
7
Anonymous
Marketing and Advertising, 11-50 employees
“helpful forecasting with live updates”
Pros
It automates work order tasks really well, gives real-time updates and the forecasting and scheduling features are very helpful.
Cons
It's a bit complicated to use intially when you set it up.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Arts and Crafts, 11-50 employees
“many helpful automations”
Pros
The interface is user friendly and easy to work with. It also includes automation for quality rejection triggers and the AdHoc BOM feature is available which is very helpful.
Cons
Support can be a bit slow to respond although I would still recommend it to others since the product is still in its early stage.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
7
Anonymous
Manufacturing, 11-50 employees
“A cost effective platform”
Pros
Its has been a cost effective option for us and it's simple to use day to day. Having everything on one integrated platform is really helpful and the mobile app makes it convenient to keep track of things even when away from the desk.
Cons
One downside is that resolution handling is quite slow and it can take more than a week to get issues resolved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Manufacturing, 11-50 employees
“support is too unreliable”
Pros
Getting started with Deskera MRP is pretty easy and it offers a wide range of features that feel comparable to SAP. If someone wants a lower-cost product with a similar kind of setup, this is a solid option to consider. It also comes with a mobile app which is useful and being fully cloud-based fits well with how modern systems are expected to work. Another big advantage is that they are open to customization.
Cons
Biggest issue is the email support turnaround time. Sometimes a reply comes after a day and sometimes it does not come at all. Their support team really needs improvement.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
1
Anonymous
Textiles, 11-50 employees
“training heavy cloud limitations”
Pros
Simple to use, covers the full manufacturing workflow and works as an all in one solution.
Cons
The features can feel complicated, proper training is needed to use it well and there's no on-site server option since it runs on the cloud.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
1
Nikhil P.
Small Business, 11-50 employees
“All in one tools done right”
Pros
Bringing CRM, accounting, inventory and payroll into one ecosystem has been a big plus. The onboarding and training were handled really well and the system can also be customized to match what users actually need.
Cons
There are a lot of features so it can feel a bit overwhelming for new users at first but it becomes much easier to understand with time and regular use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Shaharuzzaman L.
Information Technology, N/A employees
“I rely on it a lot”
Pros
Over the last two years of working with MRP as an apprentice, my experience has been really positive. It has been very efficient and dependable throughout. Having modules for material management, HR, sales and procurement and finance all in one system makes it especially convenient and useful for employers.
Cons
My time with Deskera has been overwhelmingly positive overall though it's still worth looking at a few areas where the platform could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9