Ekos Reviews

“user friendly interface boosts productivity”

Pros

Getting around the software is simple and I really like the way the tools are organized and displayed.

Cons

It still doesn't fully integrate with the other software we use.

“frustrating fit for wineries”

Pros

It is by far the most user friendly inventory management platform I've used for brewing. Training new team members takes very little time yet it still has plenty of deeper features for more advanced users.

Cons

Ingredient batch tracing is still pretty limited. At the moment, we have to handle that part manually to make it work for our process.

“inventory tracking that keeps us ahead”

Pros

The platform keeps being refined to better fit what customers actually need and the support team has been incredibly helpful whenever needed.

Cons

Its still missing is the ability to apply regional tax on purchases.

“Ekos review”

Pros

One of the best thing about the program is its very user friendly interface. Because of that, it's simple to introduce to the team and train people on without much trouble. Their customer support is also excellent and the features overall has been very solid.

Cons

One area that could still be improved is the features around handling multiple price lists.

“a stellar product”

Pros

This software really easy to use and it does a good job helping with inventory management along with other allocation tasks.

Cons

At times the information is inaccurate which can be misleading. The mobile app also does not work properly on the phone.

“solid hub but weak reporting”

Pros

It pulls everything into one place which has been really helpful across all of our departments.

Cons

I'd still like a bit more flexibility to tailor it to how we work. We also have a taphouse attached that we supply product to so better customization for that setup would help. Report customization could use some improvement too especially when it comes to building a customer tracking report.

“Complete waste of time”

Pros

Ekos helps us keep track of everything across the brewery and the reporting tools have been really strong too.

Cons

Wish it offered more integrations with other software especially something like Beersmith.

“A powerhouse”

Pros

From receiving raw ingredients through batch production and on to the finished product, it gives us full visibility into our inventory at every stage. The sync with our accounting system is also a big plus and helps keep everything connected.

Cons

At this point I really don't have anything negative to say about Ekos.

“loved the reporting feature”

Pros

I run a small business and using this in both the taproom and the brewery has been really convenient. It helps us stay on top of inventory and its made transferring kegs from production to the taproom is so much easier.

Cons

One thing I'd love to see improved is an easier way to cancel orders that were entered by mistake between the taproom and brewery. It would also help to have a simpler reconciliation process, instead of having to mentally track things like, "I actually moved 3 kegs but the system says 4 so next time I need to take 2 when I really need 3 just to even it out."

“all departments in one place”

Pros

At first, it sounded like a promising concept and I'm always glad to support newer companies trying to bring something different to the market.

Cons

The idea behind it was decent but the software feels far too centered on beer production instead of how wineries actually operate. There's a real disconnect in the way information has to be entered and the required order of entry often doesn't match what's happening in real life. Its too complicated and not at all user friendly and it's especially inconvenient to use when you're busy working on the press pad or in the wine cellar. Customer service and installation were also disappointing. Whenever I called with questions, I was usually told that I was making the wine in the wrong order or directed to watch a video. When you need help quickly, getting a direct answer is much more useful than having to stop and sit through a video.

“Very user friendly interface”

Pros

One thing it does well is invoicing and its inventory management is also a strong point.

Cons

A lot of the system's features was hard to work with and customer support was barely helpful when it came to sorting things out. It took around 40 to 60 emails just to resolve a single issue.

“responsive updates”

Pros

The system feels really easy to use and accessible. Everything from entering production data and inventory accuracy to handling finished goods and keeping distribution communication organized has been better since we started using this software.

Cons

Watch out for is when you're in the middle of entering data and step away for a bit. If the computer goes into sleep or standby mode, the order process can sometimes freeze or glitch so saving your work regularly is really necessary.

“inventory tracking done right”

Pros

Running day to day operations is much quicker with this software. It helps us make sure we have the right number of kegs ready for each day's deliveries, keeps our inventory organized and connects with QuickBooks so invoicing is handled without extra hassle.

Cons

Every now and then, a few bugs come up but the customer support team is incredibly helpful. They always explain exactly how to resolve the issue and stay with you through the whole process until everything is sorted out.

“knowledgeable support team”

Pros

There really isn't anything positive to say about EKOS. It's awful.

Cons

Pretty much every part of it is bad. It feels useless and honestly, using pen and paper would be a better option.

“Endless features”

Pros

We just wrapped up the setting up phase and the whole process went as easily as we could have hoped. The customer support team was fantastic throughout and kept everything moving so we were able to go live as quickly as possible.

Cons

We haven't run into any problems yet. The setup was simple and my head cider maker started using it right away.

“fast inventory and invoicing”

Pros

The customer service team has been very responsive and really knows the product well.

Cons

I'm still getting familiar with the platform so it's a bit early for me to point out any real downsides.

“Customer support was a disaster”

Pros

One of the best parts has been the reporting tools since they're highly customizable and work really well for our needs. Invoicing and customer management have also been very useful and handled nicely within the software.

Cons

The mobile app tends to crash more often than it should which can be frustrating. I'd also like to see stronger product allocation options so we can assign inventory to specific customers more effectively.