Total 28 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

54%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Mark

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0
May 2022

Tricorn

Pros

The ability to import data from our current system into Tricorn and quickly get started over a weekend was a gamechanger. It allowed us to transition to the new system seamlessly and have all the data from our old system in Tricorn. The reporting capabilities are top-notch, and the support provided is outstanding.

Cons

I wish the live reporting dashboard could be popped out and run on a separate screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Airlines/Aviation, 11-50 employees

More than a year

4.0
April 2019

Tricorn

Pros

It would be beneficial to have a better training manual and more training tips.

Cons

There aren't enough reports available for my business type.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

M

Mark

Machinery, 1-10 employees

More than a year

5.0
December 2018

Tricorn:Production runs manufacturing process from start to finish.

Pros

Thanks to Tricorn, a single data entry for a customer's part now serves multiple purposes. This has enabled us to develop a comprehensive profile for all the important parts we manufacture. The traceability of materials and subcontract processes has been incredibly beneficial. Being able to email quotes, orders and invoices directly from Tricorn saves us a significant amount of time.

Cons

Over the span of 15+ years using Tricorn, any minor drawbacks have been addressed through updates. Tricorn has evolved significantly during that time, and we have grown along with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gillian

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0
December 2018

Tricorn Review

Pros

Tricorn software is easy to use and has excellent integration with other modules within the Tricorn system. It offers great features for traceability.

Cons

Report designing and reporting could be more user-friendly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

R

Robert

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0
December 2018

Tricorn ERP

Pros

The software's functionality is great and provides ample scope for resource and production planning.

Cons

Unfortunately, the system lacks the ability to track reworks or rejects.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J

Jonny

Oil & Energy, 11-50 employees

Less than a year

5.0
December 2018

TRICORN:Production Review

Pros

It's easy to view previous quotes and generate new ones. The software provides great tools for generating reports and offers a smooth process flow for jobs.

Cons

Some documents could be better designed, as they hide certain information from customers. Also it would be beneficial to generate two copies of a quote: one for customers with key information and another for the company, showing a breakdown of costs and profit margins.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R

Rosa

Oil & Energy, 11-50 employees

Less than a year

5.0
December 2018

Tricorn Production

Pros

I really like the system as it significantly reduces the time spent on document preparation for each job. With just a few clicks, we can set up templates and have all the required paperwork ready with minimal time and effort. I also like that everyone in the office can log in and access or use the software.

Cons

There are a few settings in place that require completing a "tick box" exercise before proceeding with certain functions. It can be frustrating initially, but you quickly get used to it over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tina

Airlines/Aviation, 1-10 employees

More than a year

5.0
December 2018

TRICORN:Production Review

Pros

Tricorn is easy to use and navigate, and it has all the functions we require.

Cons

Generally, you need to have reports tailored specifically to your company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Liz

Aviation & Aerospace, 11-50 employees

More than a year

4.0
December 2018

Easy to navigate

Pros

The system is user-friendly and provides clear and useful traceability throughout the entire lifecycle. The green arrow links are particularly helpful.

Cons

Occasionally, it can be challenging to establish trend data, but I believe this is more related to how our organization uses the system rather than the system itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rob

Automotive, 11-50 employees

More than a year

5.0
December 2018

TRICORN PRODUCTION SOFTWARE

Pros

The ease of use and the seamless integration of production and quality functions for traceability purposes are remarkable.

Cons

Dealing with Windows updates and how they can affect our network and printer settings can be a concern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Gary

Aviation & Aerospace, 11-50 employees

Less than a year

4.0
December 2018

Eliminates duplication of effort

Pros

Among the off the shelf software packages available, Tricorn is the most suitable for our needs. Its functionality is excellent, and we are already seeing improvements in our organization with the system.

Cons

Remote functionality would be beneficial. Since we don't have a server yet, it's essential to upgrade our IT infrastructure along with the system. Unfortunately, there is no cloud-based functionality available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Shirley

Mechanical or Industrial Engineering, 51-100 employees

More than a year

3.0
December 2018

TRICORN:Production Review

Pros

Tricorn aids our need for traceability, and the addition of hyperlinks in the latest version makes it easy to navigate from one table to another.

Cons

We are limited to the standard database layout and lack the ability to add additional fields or dropdowns. Some areas can't be customized, and changes to the standard database are slow to be incorporated. We don't always receive information about the latest release, so we often operate on an older version.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

M

Martin

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
December 2018

Tricorn - Well round, easy to use MRP system

Pros

I find it extremely easy to use. Setting up customers and suppliers, creating MRP works orders with stock and materials and integrating them into the factory is simple. The dashboard reporting provides great visibility of movements and setting up quick access to data is a not a hassle anymore.

Cons

The software could benefit from a more robust Finance suite and improved stock control. However, the dashboard reports help fill the gaps, along with some auditing capabilities. It would be great to have the option to custom build our own dashboards or reports.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

N

Nigel

Aviation & Aerospace, 51-100 employees

More than a year

5.0
December 2018

Tricorn Production

Pros

Using Tricorn has resulted in significant time savings when it comes to quoting, planning, purchasing and invoicing. I can easily track quotations and monitor the progress of manufactured parts at any stage.

Cons

We have been working with Tricorn for over 10 years, and throughout that time, we have developed our system. Currently, there is nothing we dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hugh

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0
December 2018

Backbone of The Business

Pros

Tricorn has been the backbone of our company for the past 15 years. Our entire production and quality systems are built around it, and it works flawlessly. As a small business, we face many daily challenges, but Tricorn never lets us down. The support staff is very friendly and knowledgeable, and you always get to speak with someone who can answer your question when you reach out for assistance.

Cons

Recent updates have successfully resolved all the issues we encountered with the early releases of the software, making it a sleek and professional product now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

T

Tina

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
December 2018

Tricorn Production Software

Pros

The software is highly user-friendly and intuitive. All the information I need is just a couple of clicks away. Managing quotations through to invoicing is a quick and simple process.

Cons

I can't think of any issues, except for the very occasional glitch in the system, which the support team resolves quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0
December 2018

Review

Pros

The ease of use and the traceability of jobs are excellent in Tricorn. I like how all the different processes can be seamlessly linked to a job.

Cons

I really dislike the absence of an MRP module. It's essential to develop and introduce this feature to take the system to another level.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Mike

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0
December 2018

Tricorn Software 2018

Pros

The software is user-friendly and has eliminated the need for duplicating manual inputs. During our end of month stocktake, all material costs can be retrieved with just a click of a button. Retrieving material certifications for customers requiring full release certification is also a simple process, thanks to Tricorn. It has saved us a tremendous amount of time and reduced paperwork significantly.

Cons

Like with any software, it requires an initial investment of time in training and inputting data, but the rewards become evident within a short time frame. After just three months, the benefits were clearly visible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

S

Steven

Aviation & Aerospace, 11-50 employees

More than a year

5.0
December 2018

Great addition for our team

Pros

I find it easy to use, and it has proven to be not only an excellent quoting tool but also a valuable management tool for staying updated on trends, such as machine loading. This allows us to identify opportunities for additional work on machines that are under capacity. When it comes to deliveries, invoices and certificates of compliance, it couldn't be simpler.

Cons

The search function could be improved, and I'm confident that future upgrades will address this.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Liam

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
December 2018

Tricorn Review: Precision Metals And Plastics Limited

Pros

The software is user-friendly and the interface is intuitive. The customer support provided is outstanding.

Cons

It's difficult to find a con to the core software. However, the quality module could be more user-friendly and offer additional functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Les

Machinery, 11-50 employees

More than a year

5.0
December 2018

Using Tricorn

Pros

This software is quite easy to use, and the support provided is unmatched. It is an excellent product.

Cons

This system hasn't caused any major issues for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jerry

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0
December 2018

Tricorn Software Review

Pros

It serves as a comprehensive database for all the jobs we handle. We can quickly and efficiently compare, repeat and process new or existing orders.

Cons

Reporting can be complex, but there is training available, and it's up to me to take advantage of it!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jason

Aviation & Aerospace, 51-100 employees

More than a year

4.0
December 2018

A complete all round package

Pros

One of the standout features of this software is its ease of use. Navigating from quotes to works orders, and subsequently to delivery notes, invoices, purchasing, parts, materials and even subcontracting/tooling, is easily achieved using the convenient green arrows that provide links to each module. As a result, the system is highly intuitive, and training new users can be done in a matter of hours.

Cons

There are several add-on software packages available for separate purchase, such as Financial, Scheduler and Dashboard, which improve the software even more. However, they can be quite expensive. It's important to note that these add-ons are not necessary for the software to make a difference in your operations, but they certainly offer assistance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

T

Tony

Aviation & Aerospace, 11-50 employees

More than a year

4.0
December 2018

usable tool for business needs

Pros

Once set up correctly, it's quite simple to use, offering a good level of detail and coverage.

Cons

Unfortunately, it's not possible to transfer quote attachments to works orders. It would be great to have the ability to link it to a clocking-in system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Karl

Machinery, 11-50 employees

Less than a year

5.0
December 2018

Excellent value for money!

Pros

Tricorn is a highly navigable product with numerous options to improve administrative and production workflows. I have found it to be an incredibly useful platform, regularly updated to meet business requirements. The customer service has been exceptional, quickly resolving any queries, ensuring uninterrupted production. Additionally, we have requested customized solutions and additional updates tailored to our specific needs.

Cons

The only downside to this software, understandably, is the need for help desk support when editing forms. Small mistakes can lead to significant problems if you're not well-versed in the editing aspect of the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Michelle

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

4.0
December 2018

Review of Tricorn

Pros

It provides a centralized solution for processing engineering jobs.

Cons

It's not as user-friendly as it could be. Some things don't transfer properly and aren't immediately obvious to fix.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

T

Terry

Plastics, 11-50 employees

Less than a year

4.0
December 2018

Tricorn User Survey

Pros

Once you become accustomed with the system's quirks and methods, it becomes a great tool, excellent for accountability and handling repeat work.

Cons

Inputting new works orders can be time-consuming. In our case, inexperienced administrative staff members cannot take over from sales staff and input new sales orders.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Andy

Machinery, 1-10 employees

Less than 6 months

5.0
December 2018

Great Piece of Software

Pros

It's a fantastic piece of software. Easy to use and set up. It has made a significant difference in planning and controlling orders in our CNC machine shop.

Cons

There are a couple of minor issues when importing data into Sage accounts (discounted invoices won't import).

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8