Mark
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
“Tricorn
Pros
The ability to import data from our current system into Tricorn and quickly get started over a weekend was a gamechanger. It allowed us to transition to the new system seamlessly and have all the data from our old system in Tricorn. The reporting capabilities are top-notch, and the support provided is outstanding.
Cons
I wish the live reporting dashboard could be popped out and run on a separate screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Airlines/Aviation, 11-50 employees
More than a year
“Tricorn
Pros
It would be beneficial to have a better training manual and more training tips.
Cons
There aren't enough reports available for my business type.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Mark
Machinery, 1-10 employees
More than a year
“Tricorn:Production runs manufacturing process from start to finish.
Pros
Thanks to Tricorn, a single data entry for a customer's part now serves multiple purposes. This has enabled us to develop a comprehensive profile for all the important parts we manufacture. The traceability of materials and subcontract processes has been incredibly beneficial. Being able to email quotes, orders and invoices directly from Tricorn saves us a significant amount of time.
Cons
Over the span of 15+ years using Tricorn, any minor drawbacks have been addressed through updates. Tricorn has evolved significantly during that time, and we have grown along with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gillian
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Tricorn Review
Pros
Tricorn software is easy to use and has excellent integration with other modules within the Tricorn system. It offers great features for traceability.
Cons
Report designing and reporting could be more user-friendly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Robert
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Tricorn ERP
Pros
The software's functionality is great and provides ample scope for resource and production planning.
Cons
Unfortunately, the system lacks the ability to track reworks or rejects.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Jonny
Oil & Energy, 11-50 employees
Less than a year
“TRICORN:Production Review
Pros
It's easy to view previous quotes and generate new ones. The software provides great tools for generating reports and offers a smooth process flow for jobs.
Cons
Some documents could be better designed, as they hide certain information from customers. Also it would be beneficial to generate two copies of a quote: one for customers with key information and another for the company, showing a breakdown of costs and profit margins.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Rosa
Oil & Energy, 11-50 employees
Less than a year
“Tricorn Production
Pros
I really like the system as it significantly reduces the time spent on document preparation for each job. With just a few clicks, we can set up templates and have all the required paperwork ready with minimal time and effort. I also like that everyone in the office can log in and access or use the software.
Cons
There are a few settings in place that require completing a "tick box" exercise before proceeding with certain functions. It can be frustrating initially, but you quickly get used to it over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tina
Airlines/Aviation, 1-10 employees
More than a year
“TRICORN:Production Review
Pros
Tricorn is easy to use and navigate, and it has all the functions we require.
Cons
Generally, you need to have reports tailored specifically to your company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Liz
Aviation & Aerospace, 11-50 employees
More than a year
“Easy to navigate
Pros
The system is user-friendly and provides clear and useful traceability throughout the entire lifecycle. The green arrow links are particularly helpful.
Cons
Occasionally, it can be challenging to establish trend data, but I believe this is more related to how our organization uses the system rather than the system itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rob
Automotive, 11-50 employees
More than a year
“TRICORN PRODUCTION SOFTWARE
Pros
The ease of use and the seamless integration of production and quality functions for traceability purposes are remarkable.
Cons
Dealing with Windows updates and how they can affect our network and printer settings can be a concern.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Gary
Aviation & Aerospace, 11-50 employees
Less than a year
“Eliminates duplication of effort
Pros
Among the off the shelf software packages available, Tricorn is the most suitable for our needs. Its functionality is excellent, and we are already seeing improvements in our organization with the system.
Cons
Remote functionality would be beneficial. Since we don't have a server yet, it's essential to upgrade our IT infrastructure along with the system. Unfortunately, there is no cloud-based functionality available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Shirley
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“TRICORN:Production Review
Pros
Tricorn aids our need for traceability, and the addition of hyperlinks in the latest version makes it easy to navigate from one table to another.
Cons
We are limited to the standard database layout and lack the ability to add additional fields or dropdowns. Some areas can't be customized, and changes to the standard database are slow to be incorporated. We don't always receive information about the latest release, so we often operate on an older version.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Martin
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“Tricorn - Well round, easy to use MRP system
Pros
I find it extremely easy to use. Setting up customers and suppliers, creating MRP works orders with stock and materials and integrating them into the factory is simple. The dashboard reporting provides great visibility of movements and setting up quick access to data is a not a hassle anymore.
Cons
The software could benefit from a more robust Finance suite and improved stock control. However, the dashboard reports help fill the gaps, along with some auditing capabilities. It would be great to have the option to custom build our own dashboards or reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Nigel
Aviation & Aerospace, 51-100 employees
More than a year
“Tricorn Production
Pros
Using Tricorn has resulted in significant time savings when it comes to quoting, planning, purchasing and invoicing. I can easily track quotations and monitor the progress of manufactured parts at any stage.
Cons
We have been working with Tricorn for over 10 years, and throughout that time, we have developed our system. Currently, there is nothing we dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hugh
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Backbone of The Business
Pros
Tricorn has been the backbone of our company for the past 15 years. Our entire production and quality systems are built around it, and it works flawlessly. As a small business, we face many daily challenges, but Tricorn never lets us down. The support staff is very friendly and knowledgeable, and you always get to speak with someone who can answer your question when you reach out for assistance.
Cons
Recent updates have successfully resolved all the issues we encountered with the early releases of the software, making it a sleek and professional product now.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Tina
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Tricorn Production Software
Pros
The software is highly user-friendly and intuitive. All the information I need is just a couple of clicks away. Managing quotations through to invoicing is a quick and simple process.
Cons
I can't think of any issues, except for the very occasional glitch in the system, which the support team resolves quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Mechanical or Industrial Engineering, 51-100 employees
More than a year
“Review
Pros
The ease of use and the traceability of jobs are excellent in Tricorn. I like how all the different processes can be seamlessly linked to a job.
Cons
I really dislike the absence of an MRP module. It's essential to develop and introduce this feature to take the system to another level.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mike
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“Tricorn Software 2018
Pros
The software is user-friendly and has eliminated the need for duplicating manual inputs. During our end of month stocktake, all material costs can be retrieved with just a click of a button. Retrieving material certifications for customers requiring full release certification is also a simple process, thanks to Tricorn. It has saved us a tremendous amount of time and reduced paperwork significantly.
Cons
Like with any software, it requires an initial investment of time in training and inputting data, but the rewards become evident within a short time frame. After just three months, the benefits were clearly visible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Steven
Aviation & Aerospace, 11-50 employees
More than a year
“Great addition for our team
Pros
I find it easy to use, and it has proven to be not only an excellent quoting tool but also a valuable management tool for staying updated on trends, such as machine loading. This allows us to identify opportunities for additional work on machines that are under capacity. When it comes to deliveries, invoices and certificates of compliance, it couldn't be simpler.
Cons
The search function could be improved, and I'm confident that future upgrades will address this.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Liam
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Tricorn Review: Precision Metals And Plastics Limited
Pros
The software is user-friendly and the interface is intuitive. The customer support provided is outstanding.
Cons
It's difficult to find a con to the core software. However, the quality module could be more user-friendly and offer additional functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Les
Machinery, 11-50 employees
More than a year
“Using Tricorn
Pros
This software is quite easy to use, and the support provided is unmatched. It is an excellent product.
Cons
This system hasn't caused any major issues for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Tricorn Software Review
Pros
It serves as a comprehensive database for all the jobs we handle. We can quickly and efficiently compare, repeat and process new or existing orders.
Cons
Reporting can be complex, but there is training available, and it's up to me to take advantage of it!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jason
Aviation & Aerospace, 51-100 employees
More than a year
“A complete all round package
Pros
One of the standout features of this software is its ease of use. Navigating from quotes to works orders, and subsequently to delivery notes, invoices, purchasing, parts, materials and even subcontracting/tooling, is easily achieved using the convenient green arrows that provide links to each module. As a result, the system is highly intuitive, and training new users can be done in a matter of hours.
Cons
There are several add-on software packages available for separate purchase, such as Financial, Scheduler and Dashboard, which improve the software even more. However, they can be quite expensive. It's important to note that these add-ons are not necessary for the software to make a difference in your operations, but they certainly offer assistance.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tony
Aviation & Aerospace, 11-50 employees
More than a year
“usable tool for business needs
Pros
Once set up correctly, it's quite simple to use, offering a good level of detail and coverage.
Cons
Unfortunately, it's not possible to transfer quote attachments to works orders. It would be great to have the ability to link it to a clocking-in system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Karl
Machinery, 11-50 employees
Less than a year
“Excellent value for money!
Pros
Tricorn is a highly navigable product with numerous options to improve administrative and production workflows. I have found it to be an incredibly useful platform, regularly updated to meet business requirements. The customer service has been exceptional, quickly resolving any queries, ensuring uninterrupted production. Additionally, we have requested customized solutions and additional updates tailored to our specific needs.
Cons
The only downside to this software, understandably, is the need for help desk support when editing forms. Small mistakes can lead to significant problems if you're not well-versed in the editing aspect of the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Michelle
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
“Review of Tricorn
Pros
It provides a centralized solution for processing engineering jobs.
Cons
It's not as user-friendly as it could be. Some things don't transfer properly and aren't immediately obvious to fix.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Terry
Plastics, 11-50 employees
Less than a year
“Tricorn User Survey
Pros
Once you become accustomed with the system's quirks and methods, it becomes a great tool, excellent for accountability and handling repeat work.
Cons
Inputting new works orders can be time-consuming. In our case, inexperienced administrative staff members cannot take over from sales staff and input new sales orders.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Andy
Machinery, 1-10 employees
Less than 6 months
“Great Piece of Software
Pros
It's a fantastic piece of software. Easy to use and set up. It has made a significant difference in planning and controlling orders in our CNC machine shop.
Cons
There are a couple of minor issues when importing data into Sage accounts (discounted invoices won't import).
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
