IcSoft MES Reviews

“adaptable MES with a learning curve”

Pros

One of the best things about IcSoft is how adaptable and versatile it is. It combines ERP integration with a highly configurable MES in a way that works well across different types of manufacturing environments. The real time visibility, customization options and solid track record make it a strong choice for improving and optimizing manufacturing operations.

Cons

Getting fully comfortable with IcSoft and using everything it offers can take quite a bit of time and effort especially if users want to make the most of the system's full capabilities.

“Reliable manufacturing control”

Pros

It has been a big help in keeping our manufacturing processes organized and under control. The software runs very reliably and has been stable for us overall.

Cons

It would be better if it included a few more web-based reporting options.

“helpful support”

Pros

Team took a very direct approach during installation and the technical support has solid throughout.

Cons

The user experience could be improved especially when it comes to the graphics and the availability of shortcut features.

“feature rich MES with paperless gains”

Pros

The platform offers a very broad set of features. The paperless factory capability is a valuable addition and really helps address a major pain point for users.

Cons

User level security still has room for improvement. It would also be helpful to add more web-based reporting features.

“Fast Rollout”

Pros

Setting the software up was quick and the installation process was handled really well. Their team showed strong support, took ownership and worked with a sense of camaraderie that made the whole experience better. The workflows are very well organized so users can learn the system quickly and start processing transactions without much difficulty. It also fits complex manufacturing environments very well especially for products with multi-level BOMs and multiple process steps. On top of that the MIS reports can be customized to suit different levels of the executive team which is very useful.

Cons

The GUI could use an update to feel more modern especially within the MIS area. It would also be helpful to have internal communication threads added for department-level and cross-department communication.

“Easy to use”

Pros

Getting started with IcSoft MES is pretty easy and the system feels user friendly in day to day use. With just a one-time training on IC Soft, almost anyone can begin using it without much difficulty.

Cons

It is meeting our current requirements overall. Whenever we need anything additional or want some improvement, we communicate it to our supplier so they can work on the required changes.

“flexible reporting”

Pros

Using this program is quite effortless and it adapts well when requirements change. The data storage is accessible in line with the report structures we need and it also allows manual reports whenever required.

Cons

Response time when recalling data from certain modules feels a bit slower than expected. Some module windows can be annoying to work with, possibly due to self-done SCPL. I've also run into issues with SO order closure where old POs stay unchanged and the export invoice outstanding report occasionally shows incorrect values.

“strong inventory and QC features”

Pros

Inventory management, the production process and QC in IcSoft are all very good and work quite well.

Cons

The planning module, HRM and standard reports still need improvement. Sales and Purchase should have a simpler way to enter tax details and HSN numbers and rectified exe files should be checked 100% before being uploaded.

“IcSoft MES review”

Pros

One of the better parts of this is the ability to build custom reports and create Bizsoft forms along with additional fields for almost any screen. It also does a good job of capturing production data parameters and maintaining traceability. Another strong point is the flexibility it offers when configuring customized business processes to match specific operational needs.

Cons

HR module feels quite rigid and does not offer enough flexibility. Creating TCD separately for each HSN is time-consuming and the system still cannot capture complete GST data traceability properly. The Maintenance module also has some bugs and performance tends to drop in areas that handle large volumes of data.

“Supportive team”

Pros

Using IC Soft has been pretty comfortable because the system is user friendly and simple to operate. On top of that the team behind it is very supportive and quick to respond. Whenever any issue comes up, they handle it right away.

Cons

Only thing missing at the moment is the profit and loss account and the balance sheet.

“helpful support but needs stronger controls”

Pros

The platform is user friendly and the support team has been very helpful. It can also be customized to fit the specific needs of each organization which adds a lot of value.

Cons

A few features seem to be released before they are fully tested which can be frustrating. It would also help if more features were added to support stronger internal controls.

“solid production features”

Pros

Production entry works well and the price linking and tax linking features are also good.

Cons

The cash flow statement still needs to be developed and this ERP also needs a proper costing module.

“support resolution takes too long”

Pros

There's really no explanation of the features which makes them feel pointless and like a waste.

Cons

Getting issues resolved by the support team takes several days which is frustrating.

“amazing integration capabilities”

Pros

Reporting has been the most impactful feature for us. The product is very easy to use and connecting it with our existing business processes was simple and user friendly.

Cons

IcSoft MES is very accessible and user friendly.

“helpful reporting”

Pros

It lets us generate a variety of reports, both detailed data-based reports and summary-level ones which is very useful.

Cons

The presentation of data entry, reports and financial statements could be improved.

“User friendly”

Pros

The software has been good to work with, feels user friendly and is simple to access whenever needed.

Cons

It would be better if it included more SCM-related reports.

“helpful for sales tracking”

Pros

From a salesperson's perspective, this software is genuinely very useful and supports the job well.

Cons

Everything has been good overall. The only suggestion from my side is to add a filter option for pending order details. Aside from that, it's a very good software.

“affordable setup with customization”

Pros

It's reasonably priced, gets installed quickly and still allows the customization we need.

Cons

Reporting and analysis are limited on their own so a separate BI tool is needed for that.

“budget friendly for small startups”

Pros

The ability to get customized reports adds useful flexibility. It's a decent option for small startup companies that need something affordable and within budget.

Cons

Stability has been a concern since an issue that gets fixed once can show up again later. It offers good customization and is budget friendly for startups but recurring stability issues and a narrower feature set compared to larger ERPs makes its long term reliability questionable.

“solid inventory”

Pros

Inventory management is effective, production and consumption tracking is accurate and the financial reporting is reliable.

Cons

The customer relationship management and order booking features are very basic and the human resources module is inadequate.