Jobboss2 Reviews

“accessible web setup that clicks”

Pros

What really helps us in using the software is the easy web based design which further makes the system very accessible and simple to work with. Getting everything up and running is fairly uncomplicated and it doesn't take long to start aligning it with the way your business operates.

Cons

That said the web app can be a bit finicky at times and will sometimes log you out unexpectedly. The inventory module also isn't very intuitive which makes accurate inventory control more difficult than it should be.

“simple accounting”

Pros

It has felt very flexible to work with which has been the biggest advantage for me. The system is simple to use and I really appreciate how simple the accounting module is.

Cons

One area that still feels limited is the accounting reporting. There are only minimal reporting options and I'd really like to have more standard accounting reports built in. I'd also like the option to add more columns to my views although I'm not sure whether that's currently possible since I haven't been able to find a way to do it.

“essential for billing”

Pros

From the start the software felt very accessible and easy to use. It plays a critical role in how we handle quoting, job cost tracking, billing and purchasing.

Cons

Honestly we do not have any real complaints worth mentioning.

“Strong tracking”

Pros

From quoting and part management to shipping and billing this software covers the whole process for us! Once you get familiar with how the system works it provides a lot of useful information for tracking jobs, scheduling work and making sure products meet customer requirements. When you really take advantage of all the tools it offers you get the visibility needed to run the business more efficiently and keep a close eye on profitability for each part.

Cons

The software can feel a bit glitchy in places. Some tasks take more steps than they really should just to get to the information you need. In certain areas you can double click and jump straight to another section which is helpful. In other places that same convenience is missing and you can't even copy the information so you end up writing it down manually and then searching for it elsewhere in the system. There are also a few features that seem like they should already exist but still haven't been added. However most of these feel like quality of life issues that could be addressed in future updates.

“keeps our product work organized”

Pros

It really helps me stay very organized with the products we make.

Cons

I can't think of any complaints at the moment.

“complete manufacturing workflow covered”

Pros

Captures the full workflow of a manufacturing business really well especially from esimating to shipping. We rely on it across the entire process and it handles each stage effectively.

Cons

A limitation is that neither users nor admins seem to be able to upload a CSV file themselves. The company has to do it for you which feels restrictive. It would be much better if it accepted a properly formatted CSV the way most software applications do.

“Team has been really happy”

Pros

Our team has been really happy with the broad functions, flexible customization solid integration options, real time visibility, accessible interface and responsive support. Together these have helped boost efficiency, productivity and profitability across our manufacturing operations.

Cons

Getting started did take some adjustment especially for users who hadn't worked with similar software before or didn't have much experience with manufacturing processes.

“quick support every time”

Pros

Whenever I need help I can just call and get support right away without waiting around.

Cons

Inventory can still be challenging for me sometimes. I was basically thrown into the role after the previous person suddenly left so its been taking some effort to figure out.

“remote access available”

Pros

Quoting parts for customers takes far less time now which has made that process much more efficient. The real time reporting gives a clear view of production workflow as it happens. Being able to access the system remotely is also a big advantage since it lets me answer customer questions about their orders even while I'm out meeting with them.

Cons

Setting up the system properly for our company required a lot of data entry which was definitely time consuming.

“rigid system with weak support”

Pros

Across our facility it helped us track and manage orders using paper-based job travelers. We also handled invoicing and logistics through the system so it covered several important parts of our operation.

Cons

At the same time the software was very rigid and didn't adapt well as the company changed. Getting new users trained was challenging and customer support was nearly impossible to rely on. Whenever a question or problem came up it was hard to even figure out who to contact for help.

“cloud access from anywhere”

Pros

Using this cloud based system has been very simple and being able to access it from anywhere is a huge advantage.

Cons

My only regret is not buying this software sooner.

“poor product with limitations”

Pros

There really isn't much to highlight at this point since the functions feel very limited and inflexible.

Cons

The biggest problem has been the lack of product development. I haven't seen one meaningful improvement to the software in more than five years and the response is always that it's working exactly as intended.

“scales with the business”

Pros

It gives us the flexibility to add features and make adjustments as the business continues to grow.

Cons

The setup process and getting support can be frustrating and stressful.

“solid ERP for contract manufacturing”

Pros

This ERP fits our operation well both in terms of functions and the user interface. The built in reports perform reliably and the system supports our work as a contract manufacturer and machine shop whether we're producing simple components or more complex assemblies for commercial, defense and aerospace OEMs.

Cons

Customer support and communication have been disappointing when it comes to resolving software problems. One recent issue caused major inventory errors in the system and even with repeated follow-ups, the first real response took more than three weeks. After four weeks, we were still having to contact other people for help. Requests for custom reports also move very slowly and can take weeks just to get feedback.

“practical support”

Pros

Really easy to use and the support team is available whenever I need help with purchasing, quotes orders and related tasks.

Cons

It isn't available in certain countries and there's no free trial version to get familiar with the software beforehand.

“Reliable platform”

Pros

This has been one of the software options I've enjoyed the most. It's very user friendly and pleasant to work with.

Cons

A few of the features still need some improvement.

“Good support”

Pros

Right away the software comes across as a very complete and user friendly platform for organizing and automating business operations. It includes a strong mix of features like collaboration tools, scheduling, accounting and analytics so a lot can be handled in one place. The interface feels flexible which makes the system quicker to learn and more comfortable to use on a daily basis. On top of that the customer support team has been excellent and is always there to assist when help is needed!

Cons

Even though this is a very solid tool overall it does have a few small frustrations. Certain features can be harder to locate than they should be and the user manual is not always as clear as it could be. Licensing costs can also be on the high side especially for smaller businesses.

“smooth modules and time tracking”

Pros

Everything connects really well across the modules. Tracking clock in/clock out times and the time spent on each job is simple enough that even someone with very limited computer skills can use it without trouble.

Cons

Still certain parts of the system feel quite rigid and don't offer the level of flexibility you'd normally expect from a mid tier package.

“Great for large-scale production planning”

Pros

It works well for planning production processes on a large scale.

Cons

The cost is high and the onboarding process is somewhat difficult.

“support issues hold it back”

Pros

The interface feels user friendly and looks polished which gives the software a lot of promise.

Cons

At the same time there are too many limits when it comes to customizing views and the onboarding support has been terrible. Technical support is severely lacking which has been the biggest frustration. When you edit an order it can basically "freeze" it so if a PO gets created for materials tied to that order it creates a glitch. Report customization is also more difficult than it should be and really needs to be simpler. Without proper help from support you end up spending a lot of your own time trying to figure the system out yourself.