Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Marlena

Cosmetics, 101-500 employees

More than a year

5.0
September 2021

Great product

Pros

Having used Orchestrate for over 8 years, I am very much satisfied with its performance. It simplifies daily processes and provides the necessary flexibility for the FMCG industry. The seamless integration with other programs and the consistent support received during upgrades have been excellent throughout these 8 years!

Cons

I noticed that some older options have been removed in the newer version, and I really wish they had stayed or at least provided users with the choice to use them or not. It's not a major issue, but having that option would have been a nice bonus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K

Keld

Pharmaceuticals, 500+ employees

More than a year

5.0
September 2021

Great tool for detailed scheduling

Pros

The database runs smoothly on our local server and never encounters any failures. Implementing it was relatively easy. It works really well with Excel for masterdata analysis and managing planning data loads. One standout feature is the ability to report back on previous steps at any selected operational step in a process, which is highly beneficial. The system's predictability is commendable, and the support team is readily available and responsive.

Cons

I don't have anything to mention. We have encountered very few issues with Orchestrate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Craig

Medical Devices, 500+ employees

More than a year

4.0
July 2021

Great Value for Money

Pros

I really like the multi-user support and the visual finite scheduling of complex, multi-level BOMs offered by Orchestrate.

Cons

We faced integration and performance challenges when dealing with large, complex data sets from our ERP system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8