Total 5 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RC

Racheal C.

Chemicals, 101-500 employees

Free Trial

5.0
August 2023

easy data entry

Pros

For me entering data felt simple and the graphs were very clear and easy to understand.

Cons

An issue was that the supplier took a long time to respond.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Caleb H.

Building Material, 101-500 employees

Less than a year

5.0
September 2021

Excel-driven tracking that delivers

Pros

Being able to use macro-enabled Excel workbooks as databases has been the standout feature for us. It lets us build process-specific, customized sheets for each workflow and the right person, usually the Process Owner, can take care of the data entry directly. That has helped cut down on incorrect entries and the feedback is immediate since charts can be set to refresh at timed intervals so the Quality Management Group always has current information available. Another feature that has been really valuable is the ability to attach annotations to data points. As the dataset expands the system continues to track those notes and points of interest, including issues, observations and similar items. Setup was also fairly simple especially with support from the IT department.

Cons

Honestly the only real downside that comes to mind is a few quirks that show up when the product is used alongside Excel. Aside from that, the other concerns I have raised have been escalated appropriately and addressed either through fixes to reported problems, like visual bugs, or by turning them into new features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MF

Mike F.

Mining & Metals, 500+ employees

More than a year

4.0
May 2021

smooth chart creation

Pros

Using it is very easy for me and being able to create charts and copy data sets is really helpful.

Cons

The layout could use some improvement when entering or populating data.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JS

Johan S.

Mining & Metals, 101-500 employees

More than a year

5.0
March 2021

user-friendly SPC control

Pros

In my experience, the software is very user friendly and simple to work with for SPC and overall process control.

Cons

It can be difficult to combine multiple charts when trying to spot correlations between different parts of the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RE

Rama E.

Packaging and Containers, 101-500 employees

More than a year

5.0
February 2021

Clear data visualization

Pros

Working with this software has been very convenient. The raw data can be analyzed clearly through user-friendly graphs and the calculated SPC-related information is presented in a very practical and understandable way.

Cons

I have not run into any drawbacks. It has been extremely helpful for our data analysis application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10