Total 12 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

25%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Market Research, 51-100 employees

Less than 6 months

3.0
April 2024

Well, I am just hoping for upgrades soon

Pros

I love how easy it is to schedule our social media posts but I think Agora could improve its AI features.

Cons

One thing I have noticed is that it falls behind in terms of features that are commonly available in other social media tools.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2024

This one is my top pick

Pros

I use Agorapulse multiple times a day for various tasks. A huge benefit is being able to manage all the social platforms I handle like replying to comments, checking the listening tab, uploading content and reviewing stats. I also appreciate their excellent customer support, who are always quick to respond. That really makes it stand out.

Cons

Well I have been using Agora for quite a long time and it is hard for me to pinpoint something I dislike. Also it can be a bit slow to load sometimes and I occasionally face small issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 51-100 employees

More than a year

3.0
December 2023

Covers community needs nicely

Pros

The community management features are great and very simple with all platforms accessible in one place. Plus I find the report metrics spot on and easy to interpret.

Cons

I feel like community management for TikTok could definitely use some improvement. Also I cannot access direct messages or all comments through it.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

F

Faith

Renewables & Environment, 11-50 employees

Less than a year

5.0
November 2023

Helps boost my socials

Pros

I enjoy using the social CRM tools. It makes social media marketing and promotions easy with great management and monitoring features.

Cons

There is never a dull moment with it as it has everything we need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Adriano

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2023

Direct and useful

Pros

Agorapulse's scheduling tool is super simple to use. Also it allows me to quickly plan and schedule posts for all our social media platforms. The calendar view is a huge time saver and the ability to bulk upload content has really improved our workflow.

Cons

Honestly it is hard to find major issues. The only minor problem we have had is a slight delay in real time notifications every now and then, but it does not really slow us down.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

T

Terry

Retail, 500+ employees

Less than a year

5.0
August 2023

Great for handling social accounts

Pros

I have tried various social media management software but Agorapulse is by far the best. Even if you are new to social media marketing, the user friendly design makes it easy to get started. Also the digital landscape is always changing, so businesses need tools that keep up and Agorapulse does just that. It is essential for companies of any size. Plus a huge shout out to the Agorapulse help desk as they are quick, thorough and always find a solution for the rare issues that pop up.

Cons

When I last used the service not all social media platforms were supported. This could be an issue for brands that rely on more niche or specialized distribution channels. Though their web platform is solid but I found their mobile app to be a bit buggy and not as user friendly as I expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

S

Shelley

Retail, 51-100 employees

More than a year

5.0
April 2023

The customer support is simply the best

Pros

It is really easy to use. And if I ever have a question, their support team is amazing. They respond quickly and their instructions are simple to follow.

Cons

My experience using it has been very positive overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francois

Information Technology and Services, 1-10 employees

Less than a year

5.0
April 2023

No trouble using it

Pros

The best thing about it is that it includes all the major social media platforms. Overall I like it.

Cons

It has a few issues that I noticed like it does not include AI features yet nor does it support Facebook groups.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

NV

nguessan valery

Real Estate, 1-10 employees

Less than 6 months

4.0
April 2023

Covers everything I need

Pros

Agorapulse is an excellent tool for managing social media. I really enjoyed using it. The best part for me is how easy it is to use. Despite being a professional tool it is very simple, user-friendly and uncluttered. The features are well rounded and I did not face any issues with scheduling posts as they were always on time. Also I can track comments and messages directly on the platform and the stats are easy to read. Plus it offers so many features that make managing our social profiles a simple task. Definitely a tool worth testing.

Cons

I do not have much to say about when it comes to cons this tool as I think it works well for what it is supposed to do.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Aubrey

Marketing and Advertising, 11-50 employees

Less than a year

5.0
April 2023

Best choice for marketing teams

Pros

With Agorapulse we can easily and very well manage the social media accounts of various clients.

Cons

The analytics and reporting could be better to provide more detailed insights. Everything else is fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

Free Trial

3.0
March 2023

Perfect for influencer stuff

Pros

The platform is very user friendly and easy to navigate. I can schedule and publish posts, track engagement and monitor analytics without any hassle. Also the team collaboration feature is especially useful as it allows me and my colleagues to work together on social media strategies and campaigns. This really sets it apart.

Cons

I have found it lacking in certain areas. Like there are some glitches and bugs that have caused delays and frustration. Additionally the pricing is a bit on the higher side compared to other social media management tools which might not be ideal for smaller businesses or individuals.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

ZJ

Zyra Joy

Health, Wellness and Fitness, 11-50 employees

Less than 6 months

4.0
March 2023

Great for keeping tabs on social media

Pros

When our company tried Agorapulse for social media marketing and monitoring, we did a trial to improve efficiency. After testing it for a while I can confidently say it is an excellent platform especially for managing an online business like an e-commerce company.

Cons

It can be a bit confusing to use. I think they should simplify the platform so more people consider it as their go to tool for business.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8