
Agorapulse Reviews
Total 12 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars25%
3
Stars25%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Market Research, 51-100 employees
Less than 6 months
“Well, I am just hoping for upgrades soon
Pros
I love how easy it is to schedule our social media posts but I think Agora could improve its AI features.
Cons
One thing I have noticed is that it falls behind in terms of features that are commonly available in other social media tools.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Marketing and Advertising, 1-10 employees
More than a year
“This one is my top pick
Pros
I use Agorapulse multiple times a day for various tasks. A huge benefit is being able to manage all the social platforms I handle like replying to comments, checking the listening tab, uploading content and reviewing stats. I also appreciate their excellent customer support, who are always quick to respond. That really makes it stand out.
Cons
Well I have been using Agora for quite a long time and it is hard for me to pinpoint something I dislike. Also it can be a bit slow to load sometimes and I occasionally face small issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 51-100 employees
More than a year
“Covers community needs nicely
Pros
The community management features are great and very simple with all platforms accessible in one place. Plus I find the report metrics spot on and easy to interpret.
Cons
I feel like community management for TikTok could definitely use some improvement. Also I cannot access direct messages or all comments through it.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Faith
Renewables & Environment, 11-50 employees
Less than a year
“Helps boost my socials
Pros
I enjoy using the social CRM tools. It makes social media marketing and promotions easy with great management and monitoring features.
Cons
There is never a dull moment with it as it has everything we need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Adriano
Marketing and Advertising, 1-10 employees
Less than a year
“Direct and useful
Pros
Agorapulse's scheduling tool is super simple to use. Also it allows me to quickly plan and schedule posts for all our social media platforms. The calendar view is a huge time saver and the ability to bulk upload content has really improved our workflow.
Cons
Honestly it is hard to find major issues. The only minor problem we have had is a slight delay in real time notifications every now and then, but it does not really slow us down.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Terry
Retail, 500+ employees
Less than a year
“Great for handling social accounts
Pros
I have tried various social media management software but Agorapulse is by far the best. Even if you are new to social media marketing, the user friendly design makes it easy to get started. Also the digital landscape is always changing, so businesses need tools that keep up and Agorapulse does just that. It is essential for companies of any size. Plus a huge shout out to the Agorapulse help desk as they are quick, thorough and always find a solution for the rare issues that pop up.
Cons
When I last used the service not all social media platforms were supported. This could be an issue for brands that rely on more niche or specialized distribution channels. Though their web platform is solid but I found their mobile app to be a bit buggy and not as user friendly as I expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Shelley
Retail, 51-100 employees
More than a year
“The customer support is simply the best
Pros
It is really easy to use. And if I ever have a question, their support team is amazing. They respond quickly and their instructions are simple to follow.
Cons
My experience using it has been very positive overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francois
Information Technology and Services, 1-10 employees
Less than a year
“No trouble using it
Pros
The best thing about it is that it includes all the major social media platforms. Overall I like it.
Cons
It has a few issues that I noticed like it does not include AI features yet nor does it support Facebook groups.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
nguessan valery
Real Estate, 1-10 employees
Less than 6 months
“Covers everything I need
Pros
Agorapulse is an excellent tool for managing social media. I really enjoyed using it. The best part for me is how easy it is to use. Despite being a professional tool it is very simple, user-friendly and uncluttered. The features are well rounded and I did not face any issues with scheduling posts as they were always on time. Also I can track comments and messages directly on the platform and the stats are easy to read. Plus it offers so many features that make managing our social profiles a simple task. Definitely a tool worth testing.
Cons
I do not have much to say about when it comes to cons this tool as I think it works well for what it is supposed to do.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Aubrey
Marketing and Advertising, 11-50 employees
Less than a year
“Best choice for marketing teams
Pros
With Agorapulse we can easily and very well manage the social media accounts of various clients.
Cons
The analytics and reporting could be better to provide more detailed insights. Everything else is fine for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 500+ employees
Free Trial
“Perfect for influencer stuff
Pros
The platform is very user friendly and easy to navigate. I can schedule and publish posts, track engagement and monitor analytics without any hassle. Also the team collaboration feature is especially useful as it allows me and my colleagues to work together on social media strategies and campaigns. This really sets it apart.
Cons
I have found it lacking in certain areas. Like there are some glitches and bugs that have caused delays and frustration. Additionally the pricing is a bit on the higher side compared to other social media management tools which might not be ideal for smaller businesses or individuals.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Zyra Joy
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Great for keeping tabs on social media
Pros
When our company tried Agorapulse for social media marketing and monitoring, we did a trial to improve efficiency. After testing it for a while I can confidently say it is an excellent platform especially for managing an online business like an e-commerce company.
Cons
It can be a bit confusing to use. I think they should simplify the platform so more people consider it as their go to tool for business.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8