Total 10 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L
Lee

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

Works well for MI dashboards

Pros

The system is very user friendly and simple to use. Even those without programming knowledge can create dashboards quickly without any problem.

Cons

At the moment it only works with the data stored in the FastStats system but I know that's going to change soon. Even though this could be seen as a limitation I actually see it as a positive thing since adding data and structuring it for Orbit is pretty simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cara

Publishing, 51-100 employees

More than a year

4.0

User friendly and smooth tool

Pros

It is flexible, easy to customize and staff can be trained on it with very little effort which I like the most.

Cons

Well it covers all of our requirements so honestly I do not have anything negative feedback to share.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Syed

Computer Software, 1-10 employees

More than a year

5.0

Really good visualization tool

Pros

Apteco software has great features and I find it fun to use. Plus the overall experience feels smooth and easy.

Cons

What I'd like to see are more integrations with different data sources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lucy

Leisure, Travel & Tourism, 500+ employees

Less than a year

5.0

Love how it visualises data

Pros

I really like how the dashboards are fully customizable while still being easy to set up

Cons

Occasionally, it runs a bit slowly, so you just need to give it some time to refresh.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

N
Nick

Marketing and Advertising, 11-50 employees

More than a year

5.0

Effortless Dashboards with Powerful Results

Pros

Using Apteco Orbit is pretty simple and in no time you can create impressive dashboards that look great and work powerfully. Plus I find sharing them across the organization is also simple.

Cons

I feel like the date filter options could definitely be broadened to match what's available in FastStats.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

D
Damien

Information Technology and Services, 500+ employees

More than a year

4.0

Pretty Easy to Set it up

Pros

Setting it up with the rest of the Apteco suite was simple and I like the fact that everything works together well.

Cons

The team we set Orbit up for has had no difficulties at all. They are very happy with it so there are no issues to report right now.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

I
Imran

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Really helpful support staff

Pros

My team didn't struggle at all with installation or setup. They find the tool easy and simple to use, so they work on it independently without much support. The visuals I have seen in Orbit stand out and Apteco's instructions are always clear. Their support team is also extremely responsive which as a support manager gives me peace of mind. And compared to other vendors, their service is far superior and they also listen to user feedback and keep improving the product based on it.

Cons

From the feedback we have received, the product is still fairly new so it's not as complete as other Apteco tools like FastStats. That said it is heading in the right direction and should become an excellent tool as it develops further.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M
Mark

Marketing and Advertising, 51-100 employees

More than a year

4.0

Super simple to get hang of

Pros

Orbit is an excellent addition to Apteco's range. What I like most is how it makes data easy to understand for non technical users. They keep updating it and even if something is not there right away, they take suggestions seriously and often deliver improvements. The fact that reports and dashboards can be viewed without needing a license is a huge plus since anyone in the business can access the insights.

Cons

I feel there are still a few missing features here that you can do directly in FastStats. Mapping for example needs more work. Though it is a great visualization tool but needs options like shading at different levels such as postcode district or sector.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

T
Thomas

Publishing, 51-100 employees

More than a year

5.0

Modern, Interactive Visuals

Pros

What makes Orbit so great is that it builds on the existing FastStats infrastructure while allowing us to create modern yet interactive visualizations.

Cons

Honestly, nothing comes to mind right now that I would consider a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Stacey

Non-Profit Organization Management, 500+ employees

More than a year

5.0

Everything about it is good!

Pros

What first drew us to Orbit was how easy it is to build and view dashboards in real time. After gathering team requirements, we created dashboards to track supporter behavior and giving patterns across campaigns and channels something we never had before. In less than a year we built over 50 dashboards and the feedback has been amazing. Teams now use simple filters and drilldowns to get insights and they love that real time, visual dashboards have replaced their old manual reports, helping them make better decisions.

Cons

One limitation is the number of tiles and calculations allowed. I think it would be really useful to add things like targets and costs that are not stored in the CRM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10