Total 16 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

25%

3

Stars

6%

2

Stars

0%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

J

James

Broadcast Media, 1-10 employees

More than a year

1.0
May 2024

Beware Buyers

Pros

I appreciate the ability to advertise my brand and integrate sports content seamlessly.

Cons

I have had issues with customer service because the company shut down and now I can't get support when their service is failing. However I am still stuck paying for it.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A

Arnaud

Broadcast Media, 1-10 employees

Less than a year

5.0
January 2023

TV just around the corner

Pros

The selection of videos is decent and there are a few channels to choose from. The streaming quality is plentiful and the platform is easy to use.

Cons

There are too many political ads and some videos repeat too often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Ann

Leisure, Travel & Tourism, 51-100 employees

Less than 6 months

5.0
April 2022

We're happy campers with Atmosphere

Pros

Despite being a bit technically challenged, I found it incredibly easy to set up and had no issues getting started.

Cons

We like everything about it. It was easy to set up, easy to use and integrates well with local cable. No cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jamie

Sports, 1-10 employees

More than a year

4.0
November 2020

Amazing stuff, highly recommend

Pros

It is very easy to use and set up. In fact there is almost no setup required, just plug it in and it works. The content is updated regularly and there is a great selection of channels depending on the mood.

Cons

It sometimes freezes but it is not often enough to be a real nuisance specially considering it runs 24/7.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Adam

Human Resources, 500+ employees

More than a year

4.0
November 2020

Good but lacks mobile support

Pros

Chivetv is an excellent service for entertaining clients with its so entertaining features.

Cons

It's not accessible via multiple devices in multiple locations, which can be a limitation.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

S

Steven

Restaurants, 51-100 employees

More than a year

4.0
November 2020

Used this tool and liked it

Pros

We can set it up and let it run on its own, it is the most convenient thing about it.

Cons

Some ads are not family friendly and the software can freeze, requiring a restart.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

A

Allison

Food & Beverages, 11-50 employees

More than a year

5.0
November 2020

We and our customers love it

Pros

We have been using Atmosphere TV at our brewery and our customers love the added feature! There is so much content that we can switch it up daily, keeping things fresh. It encourages guests to stay longer, which is great for business. It is easy to set up and navigate.

Cons

No issues with the service at all. Everything has been smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Food & Beverages, 11-50 employees

More than a year

3.0
November 2020

nothing special

Pros

The video selection in this tool is decent and there is a good variety of channels to choose from.

Cons

There are too many political ads and repeating videos, which can be a bit off putting.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

2

Functionality

5

A

Andy

Individual & Family Services, 1-10 employees

Less than a year

5.0
November 2020

Entertainment has never been easier

Pros

The variety of channels is so extensive and it perfectly fits the needs of our clients.

Cons

There are occasional glitches with Apple TV. It is a minor inconvenience but I don't like having to restart the device.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

S

Shelly

Food & Beverages, 1-10 employees

More than a year

5.0
November 2020

Get it right now!

Pros

All of my customers love Atmosphere TV. We have been using it since the beginning and it offers a collection of fun and random internet clips. The best part is that it's completely free for restaurant owners!

Cons

I have noticed that there are more commercials now than before. It was ad free at first but now they are becoming more frequent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Aaron

Automotive, 11-50 employees

More than a year

5.0
November 2020

Keeps my customers engaged

Pros

The content creates a great atmosphere for my customers. It even keeps them entertained and distracted while they are waiting for their vehicle to be serviced, which often makes them stay longer. I have seen employees laughing or commenting on what's playing.

Cons

Sometimes the loop ends and the screen goes black. This happens 2 to 3 times a week when I come in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Matthew

Hospitality, 11-50 employees

More than a year

5.0
January 2020

It makes kids happy

Pros

We are a large rural cafe in South Australia and we have been using Atmosphere TV for almost two years. The kids and their parents really enjoy the content. We had parents tell us it's a great distraction for their children and allows them to enjoy a family meal out.

Cons

It struggles to connect some mornings but after a few tries, it works fine.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Steve

Hospitality, 101-500 employees

More than a year

5.0
December 2019

Content that grabs attention

Pros

We were looking for content to stream in our venue that would keep customers engaged and entertained and Atmosphere has been the perfect solution. With 12 diverse channels, the platform offers a wide range of content that suits our club's varied audience. The best part is that the content is regularly updated so we are never repeating the same videos. Also the ability to stream this content across multiple screens via our IPTV system helps create a seamless viewing experience throughout the venue.

Cons

I have very little to complain about. The system worked well right out of the box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dustin

Retail, 1-10 employees

Less than a year

5.0
December 2019

Using this for in-store entertainment

Pros

The atmosphere this product creates in my liquor store is fantastic. While I believe it was initially designed for bars to keep customers engaged, it works even better in my store. It captures their attention, encouraging them to stay longer and providing something fun to talk about. I love how it keeps people smiling and it's great to see them glance up at the TV as soon as they enter the store.

Cons

The only downside is seeing the same videos repeatedly. But I understand there's only so much content available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

J

Jamie

Restaurants, 101-500 employees

More than a year

4.0
December 2019

Enjoying Chive TV very much

Pros

I love that I can play my own commercials and customize each location separately.

Cons

Setting up the system at my airport location was challenging due to a landing page for the WiFi that did not work well with this device.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

R

Robert

Medical Practice, 11-50 employees

Less than a year

5.0
December 2019

Atmosphere TV in our medical practice waiting room is amazing

Pros

This has been a great way for our patients to pass the time during long waiting periods before seeing their doctor. I keep the channel running, shuffling between all the Atmosphere channels and patients really enjoy it. It sets us apart from the competition as many other doctors' waiting rooms are dull and offer no entertainment. To make the experience even better, I also added a 70" TV, something that is not commonly seen in a doctor's office waiting room. We have turned the wait into an enjoyable entertainment experience for our patients.

Cons

No complaints so far. Everything has been great and I am not easy to please!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10