BiteSpeed Reviews

Pros

Nothing positive to say, this is the worst company I've dealt with.

Cons

Their sales team feels extremely unprofessional and annoying. They keep calling repeatedly even after I clearly tell them I'm not interested in their services. It's honestly pathetic how persistent they are and it's been a genuinely frustrating experience overall.

Pros

This company comes off as a complete scam. We signed up, the payment went through and then their team basically went silent and stopped replying.

Cons

After that we were stuck. We even had a WhatsApp group with 25+ people that included Vinayak and his number (+91 85880 48086) and not a single person responded, meanwhile we lost revenue for 60+ days. We eventually got fed up and left. Even after 15+ months, they still keep calling and spamming from countless numbers. I've explained more than three times (each time taking 30+ minutes) why we can't switch or use their new Voice AI tool yet the calls continue nonstop with zero respect for my time. I've told Vinayak repeatedly and now he's blocked me as well but their team keeps harassing me anyway using different numbers, unscheduled and relentlessly repetitive. I've reported them to cyber crime but it hasn't stopped. On top of that, they don't update their systems, they sell products that don't work and the founder is extremely unprofessional, always saying sorry, promising to check and then not actually checking or fixing anything. Nothing improved and I genuinely regret giving them my number because there's no real way for me to stop the endless calls anymore.

Pros

Fraudsters. They charged us Rs1.21 lakhs (including Rs18k GST) and never declared the GST invoice.

Cons

It looks like they were trying to avoid declaring the invoice so they could also keep the Rs18k GST. After we pointed this out, they only partially declared the invoice on the GST portal, just Rs55k, seemingly as another attempt to take the remaining amount. Since then, we've been following up for three months but they keep ignoring us, replying with empty promises and still not declaring the rest of the invoice. On top of that, they automatically debit credits from our account even for message campaigns to international destinations like Brazil even though we never run ads there. It has been more than two months since we raised the issue again and we're still getting no real resolution or fix from them.

Pros

It's been really useful for managing call volume especially by taking care of customers' common order-tracking questions.

Cons

Some calls get disconnected before they're able to reach an agent.

Pros

Beware this site felt like a scam. I had an absolutely terrible experience with BiteSpeed.

Cons

They pulled money from my bank account automatically without any real authorization and when I contacted them, I only got false promises. They dodge responsibility for the things they claim to provide and their so-called "AI" services are basically nonexistent. I was sold on the idea of cutting-edge technology but nothing was delivered at all. I requested a refund and after months of chasing them down, they finally sent back only a partial amount, nothing close to what they promised. The entire process was stressful, dragged on for way too long and customer support basically disappeared after onboarding. It's pretty clear they want your money and aren't interested in helping once they've signed you up. Nobody responds after you're onboarded so it's better to steer clear of these scammers entirely.

Pros

Adding BiteSpeed to our marketing stack has been fantastic. When things are moving quickly, the platform's clear, simple layout makes it really easy to use. Their newly launched AI calling feature especially stood out for us. Since we were early adopters, we've already seen impressive conversion rates. Big shout-out to the Further Support/Onboarding team as well, they're quick to respond, attentive and genuinely focused on helping you get everything configured correctly. They were an excellent onboarding team and made the whole setup process run smoothly.

Cons

We're very satisfied overall and would happily recommend BiteSpeed to rapidly growing brands.

Pros

They won't stop, feels like a full-on scam.

Cons

They keep calling my personal number, relentlessly and it's not okay.

Pros

Relentless cold calling, seriously, please stop contacting me.

Cons

I'm not interested and I'll never be interested. If your company actually had something customers would benefit from, you wouldn't be cold calling 24/7 like this. It just comes off as pointless and out of touch with anyone's needs.

Pros

BiteSpeed feels super simply from the moment you start using it. Setup took very little time and the interface just clicks, everything is laid out in a way that makes sense. I use it almost every day to handle WhatsApp and Instagram chats, run campaigns and help recover chats that might have been missed. The AI does a solid job sorting through and replying to customer messages automatically which saves a ton of time. Even with all the features packed in, it still doesn't feel heavy or cluttered and it stays comfortable to work with. On top of that, Shopify integration has been smooth for me.

Cons

It would be great if the support team were a bit more proactive. Also, BiteSpeed currently only integrates with Shopify for checkout, there's no third-party checkout support so you can't trigger a COD to prepaid conversion notification unless you're using Shopify.

Pros

After using this software I saw a noticeable jump in my WhatsApp cart recovery rate. The biggest win is how quickly you can set up a fully automated WhatsApp sales channel, around ten minutes. The customer support is also excellent and the whole platform feels genuinely user-friendly.

Cons

No real negative feedback on BiteSpeed, it's a practical solution that helps improve performance marketing ROI, while also strengthening the overall client experience. When someone reaches out, the team replies right away and provides help across all the areas we needed.