Branding, N/A employees
“Understood our goals”
Pros
What really impressed me about lt was how well they built relationships and understood our business needs. They not only got our technical goals but also helped us achieve them in a practical way. And when they couldn't directly help, they connected us with the right resources which was very helpful.
Cons
I experienced some disorganization when handing things over to external resources causing a few delays along the way.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Web design, N/A employees
“Very smart tool”
Pros
It really stood out to me. In the past, we've worked with companies that didn't back up their work with solid research but It did their homework. They backed everything up with data and statistics and communicated their findings in a clear, friendly way.
Cons
There are no drawbacks. Overall, this tool is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eCommerce, N/A employees
“All in one solution”
Pros
They really take ownership of our account and manage things like it's their own money. I love their attitude and approach. They set everything up quickly, asked all the right questions and we could already see the results after just a few weeks.
Cons
The setup was efficient but it would've been helpful if they had asked for more feedback from me during the initial phase to improve the process right from the start.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Web Development, N/A employees
“Highly effiecient solution”
Pros
From the start, I felt like my project was a top priority. I was worried tech agencies might put their new projects first but Brandabl kept me in the loop, sent reminders and even helped when I fell behind. It felt like everyone was pushing to get it done right.
Cons
NO CONS. The constant reminders and updates became overwhelming at times especially when I wasn't able to keep up with the pace of the project.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Website Development, N/A employees
“Clear and regular updates”
Pros
We had trouble communicating with other companies but working with Brandabl has been great. They've gone above and beyond by providing us with reporting dashboards and sending us helpful weekly and monthly updates stuff we didn't even ask for.
Cons
The extra reporting dashboards and frequent updates were useful to me but sometimes they felt like overkill and added unnecessary complexity.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Web Design, N/A employees
“Exactly what we needed”
Pros
What really impressed me was the creative insight they brought to the table. Our team was missing that spark but Brandabl nailed it. We gave them our requirements and brand voice and they came up with fantastic design options. We really appreciate their helpfulness and the quality of their work.
Cons
Even though their design insights were fantastic I sometimes wished they had given us more opportunities for feedback during the design phase, instead of presenting finished designs too early.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
eCommerce, N/A employees
“Key to our success”
Pros
The team is very knowledgeable and reliable. As I've transitioned into my new role, they've been incredibly adaptive. Andrea is always quick to respond and they take our feedback seriously. I'm happy to have their expertise to help us succeed.
Cons
I like the rapid pace of changes sometimes left me scrambling to keep up with all the updates being implemented.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Branding, N/A employees
“Exceeded my all expectations”
Pros
My experience with this software has been nothing short of amazing. From onboarding to creative and strategic thinking, their team really knows their stuff. They helped elevate my apparel brand and I'm so grateful. If you're looking for an e-commerce partner, they're the real deal!
Cons
The team could have offered more strategic input especially when it came to refining our approach for reaching new customer segments.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Ecommerce Store, N/A employees
“Very Impressive!”
Pros
What stands out to me about It is their willingness to try new ideas even if it means taking some risks. They've also been super smart about how they spend our budget, ensuring we're getting new traffic without overspending on branded keywords. I've been a client for over a year and I wouldn't change a thing except I wish they used Slack instead of email!
Cons
No cons from my side. I really admire their willingness to take risks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
WEB DESIGN, N/A employees
“Made the process smooth”
Pros
Their approach is very professional and thorough. They provide detailed feedback at every step, so I always knew exactly what was going on. It felt like they were as invested in the project as I was.
Cons
Nothing negative comes to mind but it was overwhelming for me to take in everything at once.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Website Redesign, N/A employees
“Kept us updated and involved throughout”
Pros
Working with this tool has been a transparent and collaborative experience. They kept us in the loop at every stage and made sure the strategy was tailored to our brand's needs. The end result? A beautiful, functional website that's really improved our online presence. The timeline was a bit longer than expected but the quality made it worth the wait.
Cons
The project took longer than I expected to complete and while the end result was worth it, the extended timeline was frustrating at times.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
WEB DEVELOPMENT, N/A employees
“Clear & constant communication”
Pros
I was surprised by how much communication It provided throughout the process. They itemized everything and gave detailed responses to my questions. It was quick, thorough and the level of detail they offered was unexpected but really appreciated.
Cons
I have no complaints whatsoever. This is, without a doubt the best tool I've ever used. It has exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eCommerce Development, N/A employees
“Amazing team!”
Pros
The leadership and technical skills at Brandabl are top-notch. Everyone is friendly and approachable. I could email them anything and expect an instant update once it was completed. It's easy working with them.
Cons
There were a few issues that in hindsight could have been resolved more efficiently but overall, it didn't significantly impact the experience.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Web Design, N/A employees
“Improved our site speed and traffic”
Pros
The new design Brandabl created for us was exactly what we needed. Our old website was slow but now it's faster, cleaner and easier to use. And the traffic increase is a huge plus!
Cons
The new design definitely improved speed and aesthetics, but there were some initial usability issues that required some adjustments on my part before it became fully functional.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
9
Web Development, N/A employees
“Delivered exactly what we wanted”
Pros
We often had one plan in mind but the team really understood what we were looking for and took it further. Their dedication to creating the best app possible made us so happy with the results. We're excited to keep working with them on future projects.
Cons
I felt that the communication could've been clearer to help align expectations better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Web Development, N/A employees
“User-friendly and profitable”
Pros
We got a website that not only looks great but is also easy to manage. It set realistic expectations for the timeline, work and budget and they delivered on everything. The results are amazing, our revenue has gone up and customers are responding positively.
Cons
Even though the website changes helped increase revenue, the timeline, work and budget expectations were too high and I faced a few surprises along the way.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Web Design, N/A employees
“Very productive support team!”
Pros
It's clear that Brandabl's team is full of talented and creative people. They're not just skilled professionals, they're great to work with too. The way they collaborate makes the whole process fun and easy. I truly enjoyed working with them and the final product was outstanding.
Cons
The process felt too casual for me and I think having a clearer project management structure with defined milestones would have been really helpful.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
7
