
Copy.ai Software Reviews
Total 15 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars60%
3
Stars7%
2
Stars0%
1
Stars7%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Allison
Marketing and Advertising, 1-10 employees
Less than a year
“Good for GenAI beginners
Pros
It is great for first drafts and generating ideas. Also it provides a great intro to generative AI for writing copy. And some of the templates are proven really useful to me too.
Cons
Tone as it was always off and I found myself doing more editing than actually using what it generated. In the end it was not that helpful and I just ended up using ChatGPT instead.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
6
Kristen
Food & Beverages, 1-10 employees
Less than 6 months
“Saves me loads of time writing
Pros
I use it to come up with ideas for my blogs and social media posts. And in this area it helped me well.
Cons
CopyAI is a little too high for me though I like to use it more often and regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Marketing and Advertising, 11-50 employees
Less than a year
“Perfect when you hit writer's block
Pros
This AI assistant is a real game changer, eliminating marketing copy in no time. Plus it has templates for everything from website copy to social media posts and even helps me come up with catchy headlines and slogans. Overall it is awesome!
Cons
Honestly the only thing that I did not like is the price as it is way too high mainly for a copywriter like me. But if you need a tool that saves you time and boosts creativity it is definitely worth a try.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Laurie
Real Estate, 11-50 employees
Less than a year
“The support team is nowhere to be found
Pros
I could never log in and despite several people trying, there was no support or customer service until recently when they wanted us to renew. A total waste of time and money.
Cons
Well I needed help using the product and customer support was not very helpful or responsive.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Robindra
Philanthropy, 1-10 employees
Less than a year
“My go-to for editing help
Pros
Copy.ai is my go to tool for all my current copywriting tasks. I use other similar tools but I would rather use Copy.ai any day.
Cons
I was supposed to get a one time membership price since I was one of the original users but for some reason, I am still getting charged annual subscription fees. Despite that I continue using it because of its complexity and benefits.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ferent
Building Materials, 11-50 employees
Less than 6 months
“A few updates would make it perfect
Pros
It saves us a lot of time when creating short form content like product descriptions, emails, newsletters or other marketing materials. Also it is easy to use and has workflow automation features that make content creation more efficient. And is great for generating creative ideas like short blog posts, outlines, summaries and other content suggestions. Plus it helps keep the brand's tone and style consistent across communications. I recommend it for non complex projects as it keeps content focused which makes it easier to dive deeper into specific topics.
Cons
One thing I dislike is that it limits customization and the AI-generated content sounds too robotic. This really impacts the quality and originality of the content as it lacks that human touch and can affect marketing performance. Also it does not generate long form content well most of the time. In the rare cases it does, the content doesn't match my topic completely and the results are usually poor. I provide specific instructions like word count but often it generates content that includes irrelevant jargon and does not meet my expectations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mateusz
Design, 1-10 employees
Less than 6 months
“Support was totally missing
Pros
The blog post generation feature is one of the best here as it generates really good, high-quality articles for us.
Cons
Customer support is basically non existent. There is a chat but no one responds. I have sent multiple emails but none were answered. I tried joining their official Facebook group but my invite is still pending. Also there is a huge gap between the pro plan and the next higher plan which is an issue since you cannot buy credits without upgrading your plan.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
2
Functionality
6
Anonymous
Financial Services, 51-100 employees
Less than a year
“Better than Jasper, affordable too
Pros
Not only is it easy to use but the best part is that there are many new features added regularly. Also it is one of the first to adapt to custom prompts and other customizable tools.
Cons
The pricing is not as competitive as Koala or Writesonic considering the features offered. But I definitely notice the difference in quality of the output.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Carol
Information Technology and Services, 1-10 employees
Less than 6 months
“Won't replace you, but sure helps
Pros
I like Copy.ai because it lets me write any kind of content from short social media posts to catchy headers, intros, summaries and blog posts. It responds instantly and creates useful content without missing important details from the prompts. Plus it has templates to customize content for different uses. Signing up and getting started is simple with minimal instructions or learning required.
Cons
Content it offers often needs heavy editing to improve creativity and personalization. Also it is easy to tell it is AI-generated because of the repetitive style in headers, subheadings and obvious phrases. I also think the cost might be too high for small businesses or individual users.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
6
Functionality
8
James
Information Technology and Services, 1-10 employees
Less than 6 months
“Helpful tool!
Pros
Copy.ai is great because it helps me create any type of content from emails to articles, blog posts and short social media captions. Also it is easy to use and can adjust the tone and style to fit my needs. The team behind Copy.ai is always improving it so you will likely discover something new over time. It can also generate content outlines to help create relevant content.
Cons
The tool is pretty rigid and most people can tell the content is AI-generated. Also it tends to miss the context of questions more than other similar tools I have tried. This means we have to proofread and rewrite a lot to make sure the content is on point. It's a work in progress but I am glad that it is always improving.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alex
Marketing and Advertising, 1-10 employees
Free Trial
“Good not great
Pros
I like the functionality and the way templates are categorized by post or content type. The user experience is really good, the design is fun and the results are usually something I can work with. Though it is not as nuanced as I'd personally write I often take snippets or edit what it produces.
Cons
It feels like there is a barrier to using it like an extra step that actually adds time finishing my tasks instead of saving it. Maybe more experimentation is needed.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Theodor
Arts and Crafts, 1-10 employees
Free Trial
“Did not convince me to pay for full version
Pros
Well I like the fact that it is something truly revolutionary.
Cons
Honestly I have no negatives worth mentioning about this AI.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
10
Functionality
9
Anonymous
Management Consulting, 1-10 employees
Less than a year
“Liked it until ChatGPT showed up
Pros
With the freestyle tool I can take a statement or thought and turn it into social media posts, blogs and other types of content.
Cons
Copy.ai limits the length of the prompt I can enter and unlike ChatGPT, it restricts the type of input you can provide. It asks you questions and creates content based on the tool I select like a blog or Instagram caption. I always pick freestyle for more flexibility and creativity. It is not easy to set specific content lengths or include certain words.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Anuoluwapo
Writing and Editing, 1-10 employees
Free Trial
“Love using it to support my writing
Pros
Copy.ai is one of the only AI tools that has different writing assistants for various niches from blog content to sales and e-commerce copy and more. All this makes it really easy for me to navigate and use it.
Cons
The free version is pretty limited. To fully experience everything I would say get a full version.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Joel
Education Management, 1-10 employees
Less than a year
“Helpful whenever I need
Pros
I can easily integrate my HubSpot account which makes it perfect and save time when importing and exporting data.
Cons
At times I have to manually edit some of the copies created by Copy.ai because they are not entirely accurate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8