Total 13 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

46%

3

Stars

15%

2

Stars

8%

1

Stars

8%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

G

Gabriel

Banking, 500+ employees

More than a year

5.0
November 2023

App for designing graphics

Pros

I find It really easy to use for making good graphics. It has nice templates that I can customize exactly how I want.

Cons

The pricing of this software isn't really great for smaller businesses like mine. It feels too expensive to justify using it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Matteo

Textiles, 1-10 employees

More than a year

5.0
April 2023

Great software but pricey

Pros

It is an online design platform that lets me create high-quality graphics and visual content easily. It has a lot of design tools like ready-made templates, images, icons, fonts and more. One thing I really like is how intuitive the interface is, so even if you're new, it's easy to figure out. There are plenty of tutorials and guides too which helped me learn the tools quickly. The platform offers tons of templates that I can customize with my own colors, images and text. It also has advanced tools for making logos, banners, social media posts and more. Plus I can export my work in formats like PDF, PNG, JPEG and GIF which makes it simple to use my designs anywhere.

Cons

Creatopy's price can be a little high compared to other online design platforms out there. They have different subscription options depending on what you need but some can get pricey. Overall, if you want an easy-to-use platform with lots of customization, It's a solid choice. Still I think you need to carefully consider if it's worth the cost for your design needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

D

David

Think Tanks, 500+ employees

Less than 6 months

3.0
April 2023

Decent, but nothing new

Pros

What I like most is that it automatically places the background image for me and works in layers which makes editing easy. It's also simple to download and set up ad sizes.

Cons

It feels manual sometimes and it doesn't automatically get things right. I found myself tweaking each ad size individually. Also the logo looked blurry on some sizes. If you already use Illustrator for display ads, I don't think this tool really saves you that much time and honestly it limits your layout options.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

L

Lisbeth

Telecommunications, 500+ employees

More than a year

5.0
November 2022

Using Creatopy for my projects

Pros

The interface is simple and interactive. I can create different ads in various sizes all at once. I like that there's a preview mode and I can share my designs easily. It's affordable and really fast when it comes to production time.

Cons

Sometimes it takes longer than it should to download the finished product which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kagoya

Apparel & Fashion, 11-50 employees

Less than a year

4.0
November 2022

Works well for graphic design

Pros

It has great templates to start with when I'm making marketing materials for branding my business. Support is really important and I appreciate the new feature that lets me remove the background from images. This helps keep the ads consistent with the theme and colors I want.

Cons

Downloading PDF files can be a pain especially if they're compressed. I often have to download each file separately which takes a lot of time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JJ

Jon Jon

Construction, 11-50 employees

Free Trial

3.0
July 2022

My experience with Creatopy

Pros

I really love the user interface and the search tools, those are some of the best parts about this software for me.

Cons

The thing I like least about this software is the customer service and it's kind of slow.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

P

Phil

Retail, N/A employees

Free Trial

4.0
October 2021

Developers aware of bugs in software

Pros

If you've used animation tools before, this is very easy to jump into. The animation engine feels just like Prezi which is a cloud-based version of PowerPoint, so it's familiar.

Cons

I found a disappointing bug in a layer transition that the developers have known about for a while. Support told me they don't plan to fix it anytime soon which was a letdown.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VR

Verified Reviewer

Information Technology & Services, 500+ employees

More than a year

4.0
September 2021

Might save me some time

Pros

I can quickly edit creative sets, copy them to make variations and generate preview links easily. The software makes animation and producing HTML5 graphics way simpler than bigger creative tools. It's easy enough that someone with basic Photoshop skills can get up and running in about an hour. As an account admin, I also like that I can instantly switch to another team account without any Issue.

Cons

Some parts of the interface could be cleaner and smoother. For example, it's not always clear if you're editing just one banner or the whole set. Sometimes I want to change text across all banners, other times I just need to adjust spacing on one size. Since we usually create sets with multiple sizes, this feature is really important. Also it can be hard to reach the account team because of time zone differences.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

VR

Verified Reviewer

Marketing & Advertising, 1-10 employees

More than a year

4.0
June 2021

Just what I needed

Pros

This tool lets me create designs in many formats at the same time. It saves my agency a ton of time!

Cons

I don't like that they don't have a phone number for customer support but their chat service works pretty well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

VR

Verified Reviewer

Marketing & Advertising, 101-500 employees

Less than 6 months

4.0
June 2021

Really simple tool for good ads

Pros

This is really simple and easy to use for making multiple ad formats to run across display networks. There are plenty of templates and I just have to make small tweaks to create different sizes for various networks.

Cons

Every time I create an ad, there are small things I have to change even if I've already loaded the brand settings. I still have to tweak little parts of the ad to make it fit across all formats but these are minor changes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

GA

Gede Ananda

Apparel & Fashion, 1-10 employees

More than a year

4.0
May 2021

Fits my creative needs

Pros

I can make whatever I want with this because the user interface is verysimple. I just drag and drop assets to create something cool. Plus It gives me free high-res stock images for my social media branding and it never lets me down.

Cons

For a small business, the monthly plan is more expensive than some competitors. But honestly, I think it's worth the price. Though sometimes I run into problems when downloading files like the download just won't start.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

F

Freo

Graphic Design, 1-10 employees

2.0
May 2021

Pretty good but could be better

Pros

I like how easy it is to make simple banners with Creatopy (used to be called Bannersnack) but it's a bit limited when it comes to complex animations.

Cons

For simple banner ads this tool works fine. But for complex animated banners, I'd still prefer to do it the hard-coded way.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

5

E

Evan

Marketing & Advertising, 1-10 employees

Less than a year

1.0
April 2021

Not the same after rebranding

Pros

It used to be a top-tier product but ever since the rebranding, it feels like everything is broken.

Cons

They didn't keep promises made to previous paying customers after the rebrand, which was disappointing.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2