Ali Sher Khan
Marketing and Advertising, 1-10 employees
“Reasonable pricing”
Pros
Using it has been simple and hassle-free. The pricing also felt fair and competitive compared to other options on the market. The part I appreciated most was the collection of how-to videos since they basically cover everything needed to start using the service.
Cons
The only downside is that the website can be a bit slow on mobile devices at times which gets annoying.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
abdullah addiee
Restaurants, 11-50 employees
“Responsive support team”
Pros
Right from the start, everything about this software has been fantastic. The pricing is excellent, the customer service is responsive, the free trial is a big plus and the interface is very user-friendly.
Cons
I can't point to any downsides. It feels like the most complete bulk SMS solution available on the market.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Shreya Ghosh
Writing and Editing, 1-10 employees
“Affordable SMS marketing platform”
Pros
Pricing is very competitive, 1,000 SMS costs only $7. I had tried quite a few SMS marketing platforms before but most of them felt too complicated to use. After a friend recommended sendSMS, I decided to give it a shot. The feature I appreciated most was the free testing option which made it much easier to try before committing.
Cons
Honestly, I don't have any complaints. I heard about sendSMS from a friend and one of the biggest advantages was being able to use the free test option before fully getting started.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Hira Riaz
Education Management, 11-50 employees
“Excellent results”
Pros
It delivered the campaign exactly as expected and backed it up with a detailed performance report. I saw a higher conversion rate in a short period without spending too much which made the whole experience feel very worthwhile. I'm really happy with the outcome. The interface is simple to manage and their customer service was fantastic throughout.
Cons
A few customers didn't respond well. Still, that ended up being useful because it gave me better insight and helped me create a more targeted campaign the next time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Computer Hardware, 1-10 employees
“The best SMS marketing service I've come across”
Pros
After going through a long list of SMS marketing providers, I can honestly say most of them failed to deliver what they advertised. I spent a lot of time and money before finally coming across this platform and it has easily been the best SMS marketing service I've used. The pricing plans are excellent and the customer support has been fantastic from day one. Anytime I needed help or direction, their team was polite, humble and genuinely helpful. As a small business owner, reaching the right demographic was extremely important and this service helped me do exactly that. My SMS campaign performance was much stronger than anything I had previously run through Facebook or email marketing and it gave my sales a noticeable lift. The pricing is also very fair, especially at $5 for 1000 SMS in the U.S. I'm happy to speak highly of this service because it has made a real difference in my business. I'd absolutely recommend it to other small and medium-sized business owners looking to promote products or sales to a targeted audience.
Cons
it has done exactly what it promised so I have no real complaints. Highly recommended.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Vipin Kumar
Computer Software, 11-50 employees
“High delivery rate”
Pros
One of the strongest things about it is the high delivery rate and the platform is well optimized so everything runs very well.
Cons
There's really nothing to complain about because no noticeable issues have come up with the service. It fits our company's current needs very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martina Zdravkoska
Telecommunications, 11-50 employees
“Budget-friendly solution”
Pros
Been using this tool for about a month now and the delivery has been very fast. The pricing is also affordable across all the destinations I need.
Cons
I don't have any cons to mention.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lindsey Armstrong
Real Estate, 11-50 employees
“Targeted texting that delivers”
Pros
It has made a huge difference in how we promote our properties and services. We can send bulk notifications to potential buyers as soon as new listings go live and the biggest advantage is being able to organize those messages by each person's budget. That way, the right buyers get the right texts at the right time. Audience segmentation is probably my favorite feature in the platform. On top of that, setup is simple and the scheduling feature lets us prepare everything in advance and trust that it will go out as planned.
Cons
I haven't run into any issues with it and whenever questions come up, it's very convenient to use the chat on their website and get help.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
10
Varvara Priporova
Telecommunications, 11-50 employees
“Recommended!”
Pros
When it comes to international SMS, this platform has been a really solid option. I use it regularly and the part I appreciate most is the combination of message quality and pricing. I'd definitely recommend it.
Cons
Can't think of anything negative to mention at this point and I haven't run into any drawbacks so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Marina Sargsyan
Telecommunications, 11-50 employees
“Fast delivery and fair pricing”
Pros
Using this software has been really simple and it is very cost-effective. Out of all the tools I've worked with, this one delivers messages the fastest.
Cons
I've been happy with everything in this software and haven't run into any issues so far.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Liparit Avagyan
Information Technology and Services, 1-10 employees
“Cooperative team”
Pros
I'm genuinely very satisfied with how it performs. On top of that, the support team helps me every time.
Cons
I honestly don't have any real complaints. If anything, the UI/UX could use a bit of refinement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Elbak Elbakyan
Education Management, 101-500 employees
“Quick and convenient”
Pros
Compared with other options, this tool feels more convenient, faster and simpler to use.
Cons
Unlike many similar tools available now, the Send SMS feature hasn't given me any issues or noticeable downsides.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Rafayel Begoyan
Marketing and Advertising, 11-50 employees
“Detailed analytics feature”
Pros
Their advanced analytics feature is really thorough and gives a very detailed view of the data.
Cons
I didn't notice any real issues with the portal so I honestly don't have any criticisms.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Artashes Melkumyan
Hospitality, 51-100 employees
“Reliable guest communication”
Pros
This product helps us stay in touch and communicate effectively with our guests.
Cons
Everything works perfectly so I really don't have anything to complain about.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10