Dexatel

Dexatel Reviews

Total 14 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

93%

4

Stars

7%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

ASK

Ali Sher Khan

Marketing and Advertising, 1-10 employees

5.0
March 2020

Reasonable pricing

Pros

Using it has been simple and hassle-free. The pricing also felt fair and competitive compared to other options on the market. The part I appreciated most was the collection of how-to videos since they basically cover everything needed to start using the service.

Cons

The only downside is that the website can be a bit slow on mobile devices at times which gets annoying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AA

abdullah addiee

Restaurants, 11-50 employees

5.0
January 2020

Responsive support team

Pros

Right from the start, everything about this software has been fantastic. The pricing is excellent, the customer service is responsive, the free trial is a big plus and the interface is very user-friendly.

Cons

I can't point to any downsides. It feels like the most complete bulk SMS solution available on the market.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SG

Shreya Ghosh

Writing and Editing, 1-10 employees

4.0
January 2020

Affordable SMS marketing platform

Pros

Pricing is very competitive, 1,000 SMS costs only $7. I had tried quite a few SMS marketing platforms before but most of them felt too complicated to use. After a friend recommended sendSMS, I decided to give it a shot. The feature I appreciated most was the free testing option which made it much easier to try before committing.

Cons

Honestly, I don't have any complaints. I heard about sendSMS from a friend and one of the biggest advantages was being able to use the free test option before fully getting started.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

HR

Hira Riaz

Education Management, 11-50 employees

5.0
December 2019

Excellent results

Pros

It delivered the campaign exactly as expected and backed it up with a detailed performance report. I saw a higher conversion rate in a short period without spending too much which made the whole experience feel very worthwhile. I'm really happy with the outcome. The interface is simple to manage and their customer service was fantastic throughout.

Cons

A few customers didn't respond well. Still, that ended up being useful because it gave me better insight and helped me create a more targeted campaign the next time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Computer Hardware, 1-10 employees

5.0
December 2019

The best SMS marketing service I've come across

Pros

After going through a long list of SMS marketing providers, I can honestly say most of them failed to deliver what they advertised. I spent a lot of time and money before finally coming across this platform and it has easily been the best SMS marketing service I've used. The pricing plans are excellent and the customer support has been fantastic from day one. Anytime I needed help or direction, their team was polite, humble and genuinely helpful. As a small business owner, reaching the right demographic was extremely important and this service helped me do exactly that. My SMS campaign performance was much stronger than anything I had previously run through Facebook or email marketing and it gave my sales a noticeable lift. The pricing is also very fair, especially at $5 for 1000 SMS in the U.S. I'm happy to speak highly of this service because it has made a real difference in my business. I'd absolutely recommend it to other small and medium-sized business owners looking to promote products or sales to a targeted audience.

Cons

it has done exactly what it promised so I have no real complaints. Highly recommended.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

VK

Vipin Kumar

Computer Software, 11-50 employees

5.0
September 2019

High delivery rate

Pros

One of the strongest things about it is the high delivery rate and the platform is well optimized so everything runs very well.

Cons

There's really nothing to complain about because no noticeable issues have come up with the service. It fits our company's current needs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MZ

Martina Zdravkoska

Telecommunications, 11-50 employees

5.0
July 2019

Budget-friendly solution

Pros

Been using this tool for about a month now and the delivery has been very fast. The pricing is also affordable across all the destinations I need.

Cons

I don't have any cons to mention.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LA

Lindsey Armstrong

Real Estate, 11-50 employees

5.0
July 2019

Targeted texting that delivers

Pros

It has made a huge difference in how we promote our properties and services. We can send bulk notifications to potential buyers as soon as new listings go live and the biggest advantage is being able to organize those messages by each person's budget. That way, the right buyers get the right texts at the right time. Audience segmentation is probably my favorite feature in the platform. On top of that, setup is simple and the scheduling feature lets us prepare everything in advance and trust that it will go out as planned.

Cons

I haven't run into any issues with it and whenever questions come up, it's very convenient to use the chat on their website and get help.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

VP

Varvara Priporova

Telecommunications, 11-50 employees

5.0
July 2019

Recommended!

Pros

When it comes to international SMS, this platform has been a really solid option. I use it regularly and the part I appreciate most is the combination of message quality and pricing. I'd definitely recommend it.

Cons

Can't think of anything negative to mention at this point and I haven't run into any drawbacks so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MS

Marina Sargsyan

Telecommunications, 11-50 employees

5.0
July 2019

Fast delivery and fair pricing

Pros

Using this software has been really simple and it is very cost-effective. Out of all the tools I've worked with, this one delivers messages the fastest.

Cons

I've been happy with everything in this software and haven't run into any issues so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LA

Liparit Avagyan

Information Technology and Services, 1-10 employees

5.0
July 2019

Cooperative team

Pros

I'm genuinely very satisfied with how it performs. On top of that, the support team helps me every time.

Cons

I honestly don't have any real complaints. If anything, the UI/UX could use a bit of refinement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EE

Elbak Elbakyan

Education Management, 101-500 employees

5.0
July 2019

Quick and convenient

Pros

Compared with other options, this tool feels more convenient, faster and simpler to use.

Cons

Unlike many similar tools available now, the Send SMS feature hasn't given me any issues or noticeable downsides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

RB

Rafayel Begoyan

Marketing and Advertising, 11-50 employees

5.0
June 2019

Detailed analytics feature

Pros

Their advanced analytics feature is really thorough and gives a very detailed view of the data.

Cons

I didn't notice any real issues with the portal so I honestly don't have any criticisms.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AM

Artashes Melkumyan

Hospitality, 51-100 employees

5.0
June 2019

Reliable guest communication

Pros

This product helps us stay in touch and communicate effectively with our guests.

Cons

Everything works perfectly so I really don't have anything to complain about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10