Easify

Easify Reviews

Claimed

Claimed

Total 4 reviews

2.8

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

50%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

SJ
Sam J.

Marketing and Advertising, 11-50 employees

1.0

“Dishonest account removals after deal”

Pros

Easify has begun deleting accounts that were bought under the paid lifetime promotion.

Cons

It looks like an untrustworthy company as accounts bought by paying customers have been removed without proper reason. That happened to me too and it looks like plenty of other users are reporting the same thing, with lost accounts and phone numbers as well.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

2

Functionality

2

A
Anonymous

Automotive, 11-50 employees

1.0

“refund fights, credit wipes, instability”

Pros

The app itself sounded promising at first but the team's priorities don't seem very customer-friendly. Support responds well only until the refund policy kicks in then the tone changes and it seems like early supporters are being pushed out instead of handled professionally.

Cons

Beyond the technical instability, the way AppSumo lifetime users were treated is honestly worrying. When support requests were made, they reportedly demanded $100 per month. Also I ran into a sudden credit loss with zero warning as more than 37,000 accumulated credits were wiped from my account and support then enforced a no rollover rule after months of the tool working as if rollover was fine. On top of that support felt scattered and slow and many answers were not actually helpful. The whole setup made it feel like AppSumo customers were treated as second class compared with other customer groups. Reliability was a bigger deal than I expected too as the product wasn't stable enough to run anything important so I ultimately had to move away from the tool entirely because it couldn't be trusted for critical marketing work. Overall it felt like lifetime users were being forced to stop using the product.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

2

J.
Josie .

Small Business, 11-50 employees

5.0

“mass messaging setup, smooth communication”

Pros

I use it on behalf of the streamer I work for to send mass messages to the contracted clip creators. The bulk messaging feature is really convenient and it keeps communication organized without much hassle. Setup was also surprisingly easy as I expected it to be more complicated than it turned out to be. Overall it's been a good way to reach the people we work with in one go.

Cons

Nothing to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TO
Temidayo O.

Mid-Market, 51-100 employees

4.0

“fantastic support and quick setup”

Pros

Running a small business with Easify has been a really positive experience. It's an all-in-one software package and the level of support I've received has been outstanding. I was genuinely surprised to get help even on weekends which went far beyond what I expected. Learning how to use the software didn't take long at all and the setup process was simple which was a big advantage for me. It has made handling inventory and invoices much more manageable and simple.

Cons

Honestly no software is ever completely perfect so there will always be room for updates. That said Easify has continued to provide those updates whenever needed which makes it very hard for me to point to anything I genuinely dislike about it even after using the software for around four years.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8