
EmbedSocial Reviews
Total 14 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nicole F.
marketing, 500+ employees
Less than a year
“A support team beyond compare
Pros
This makes it so easy to keep my website updated,it automatically pulls in my latest social posts. It's a huge time-saver and looks really professional
Cons
so far I have not come across a single thing that I could point out as an issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Boz A.
marketing, 11-50 employees
Less than a year
“Incredibly simple and effective
Pros
You seriously won't find better customer support out there. Their team helps with coding, gives us great advice and basically makes any idea we have a reality.
Cons
Honestly there is nothing. It is impossible to find a fault with them especially because their support team is just that good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel K.
marketing, 11-50 employees
Less than a year
“offers responsive and expert assistance
Pros
Anytime I need to contact them, they are highly responsive and really useful.
Cons
one limitation is that they cap how many social comments you can show.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
David B.
small Business, 11-50 employees
Less than a year
“good time & money-saving tool
Pros
This tool has been a huge money-saver for us, plus we get to show off all our great reviews directly online. Also the service and support from the team are absolutely top-notch.
Cons
Figuring out the price plans was a bit tricky at first but their support team was always there to clear things up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tanesha s.
mid market, 500+ employees
Less than 6 months
“easy to setup and fantastic service
Pros
getting everything configured was not a problem and it is so simple to operate. overall I could not be more happier with it.
Cons
absolutely nothing. I find it genuinely fantastic and the customer service is really great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimya K.
enterprise, 500+ employees
Less than 6 months
“A perfect five-star experience
Pros
learning to use the widgets is really easy and the support team is the best resource that saves us so much time. placing widgets into any website is simple too and overall it's actually fun to experiment with.
Cons
maybe the team could provide more suggestions on which widgets fit best with different website styles. But really there is nothing specific to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Anonymous
consumer goods, 11-50 employees
Less than 6 months
“amazing support!
Pros
From my experience, the platform is pretty user-friendly and the support staff are consistently amazing.
Cons
Up to this point I have not discovered any aspect of the service that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
sports, 11-50 employees
Less than a year
“Flexible, user-friendly and powerful
Pros
There are lots of customization possibilities depending on where our content comes from. A major bonus for us has been the direct, personal help from our Account manager, Teo.
Cons
one thing I noticed is that manually selecting individual posts to feature can take up a fair amount of time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Karazkow .
small Business, 11-50 employees
Less than 6 months
“provides complete customization control
Pros
my favorite part is that you can change every single part of the widget to look how you want.
Cons
to be totally honest there is not a single thing I dislike about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Higher education, 11-50 employees
Less than a year
“shows promise just needs better app
Pros
The best feature is how flexible everything is as we can adjust it to meet our specific display needs perfectly. Also the design is really user-friendly, and adding it to my squarespace site was quick and hassle-free.
Cons
A few of the settings do not seem to work properly. For example I enabled autoplay on hover but the videos do not play when my mouse goes over them. so getting that feature working would be great for video previews. Also on my iphone 13, I cannot find the unmute button in the lightbox view which means videos play silently. A bit more polish on mobile responsiveness is needed but overall, the tool shows a lot of promise.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
sue D.
small Business, 11-50 employees
Less than 6 months
“Nothing else compares to it!
Pros
We'd been on the free plan since last year and just moved to a paid one. The upgrade was smooth and the online help we got was flawless as they even gave us tips to improve the widget's look so it matched our brand. We were all set up incredibly fast.
Cons
Right now there is not anything about the product that I would say I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josephine I.
small Business, 11-50 employees
Less than a year
“simply perfect!
Pros
Honestly what would we do without this app? It lets us display 150+ of our five-star customer reviews that we could not show anywhere else. We use the pop-up and an embedded widget on our About page. It is also incredibly simple to add into Wordpress. To be honest we have not found anything else that comes close to this. so five stars from us.
Cons
I do not have any serious complaints, though I'd be happy if they added a few more design choices for how the feed appears.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ludovic c.
small Business, 11-50 employees
Less than a year
“outstanding support and simple to use system
Pros
The whole system is incredibly simple to figure out and the customer care is outstanding.
Cons
We feel the choices for customizing the widgets appearance are a bit restricted right now. Having more control would help us match our brand better and enhance the visitor's experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Bren s.
small Business, 11-50 employees
Less than 6 months
“completely satisfied with this tool
Pros
embedsocial service was so good that, with a little help on standby, I could customize the widget until it was perfect for what I needed. I mean really brilliant.
Cons
There is really nothing to dislike here as I am completely satisfied with everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8