FirstPromoter Reviews

Pros

This takes a simplified approach for creating and managing a promoter campaign which makes the whole setup feel a lot more organized than before.

Cons

I've only just begun using it but the implementation so far has been going really well so I dont have anything to add here.

Pros

The help from their team has been amazing, support has been responsive and genuinely useful. Getting started was quick and I'm using it mainly for affiliate tracking and for managing payouts without hassle.

Cons

Nothing to complain about at all.

Pros

Customer support here has been amazing and the tracking results are really precise. Pricing also feels fair for what you get which makes the whole setup worthwhile.

Cons

Everything looks good right now. That said, it would be even better if they expanded their offering beyond tracking and affiliate management into partner discovery as well.

Pros

I really appreciate how helpful their support team is. Prince in particular went above and beyond to help me get our tracking set up and he stays responsive on chat while stepping in for calls when it's needed.

Cons

No native GHL integration yet though we were able to work around it.

Pros

FirstPromoter offers solid customization options and their support team truly went the extra mile. We had to embed a custom tier widget inside the affiliate dashboard and we asked support to help us place it correctly while automatically passing session data into the iframe. Prince from the team understood our requirements immediately, he added the custom JavaScript they needed on their side and got the widget working without us touching anything. The whole process felt fast, responsive and technically on point.

Cons

Their support bot occasionally suggests the wrong information about which features are available which caused a bit of extra back-and-forth before we were connected to a real agent. Once we reached a human though, the issue was handled quickly and completely.

Pros

Getting started wasnt difficult, we had everything running the same day. The interface feels clean and modern and it's simple to work through without getting stuck. On top of that the support team has been really responsive and helpful whenever we needed anything.

Cons

Nothing to report yet, we're genuinely happy with how things are going so far.

Pros

Onboarding process has been genuinely helpful. I worked directly with Prince Foli to get a custom build set up for my website and the whole thing went really well. The platform's added visibility and the level of customization it offers make a big difference for affiliate partners. Support has also been phenomenal throughout and that has honestly made the experience much better. Beyond that, the product itself looks polished and feels highly brandable. It really turns a basic referral program into something that feels like a full SaaS offering which is exciting as I build it out. Setup also felt smooth thanks to the onboarding call so getting started didn't drag on.

Cons

The only issue I can think of is that Slack notifications integration would be a nice addition.

Pros

I'm really happy with the tech support we got. Their team has been a huge help and honestly he's the best support rep I've dealt with in a long time. Setup also felt easy and didn't take much time to get going.

Cons

Something I'd change, I wish sales commissions could be added alongside the referrer commissions.

Pros

It feels really easy to use and the in-app help chat actually understands the program well. Whenever I had questions, the responses matched what I was trying to do so nothing felt confusing for long.

Cons

At the beginning, I needed a little time to wrap my head around how everything worked. Once I got the hang of it though, there hasn't been anything I dislike.

Pros

The interface feels clean and the modern V2 design looks really nice. Everything has been working reliably and stays stable during use.

Cons

Only thing missing is a bit more flexibility, there aren't enough options to customize how rewards are shown on the different promoter pages.

Pros

Packed with features and consistently reliable, this app has been stable for us and handles a lot without issues.

Cons

Getting started takes a bit of effort because the onboarding is somewhat complex and there isn't a built-in marketplace to discover affiliates which is why we ultimately went with Reditus.

Pros

The standout for me was the support team. I ran into a huge issue that had been dragging on for two days and they got it sorted out for me. I'm incredibly grateful for how helpful they were.

Cons

The initial setup was done incorrectly by someone else but the software itself is solid.