
Hopper HQ Reviews
Total 17 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars82%
4
Stars18%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Nicolan
Entertainment, N/A employees
Less than 6 months
“This tool's a total win
Pros
It is an awesome social media scheduler that keeps things simple but still has a bunch of options. The interface looks easy to use and honestly, it really is. The calendar view and social post generator are super easy to get the hang of and they work smoothly.
Cons
I can't find anything wrong with it. It's just perfect and everything works smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Construction, 1-10 employees
Less than 6 months
“Major time-saver for sure
Pros
This software totally changed how I handle social media for myself and my clients. The interface is really user-friendly, so scheduling and posting content regularly is very smooth. I've added it to my toolkit and now managing multiple social accounts is just a click away which has boosted my efficiency big time. It fits right into my weekly and monthly routine, so all my clients' posts go out exactly when they should. The customer support is amazing too. The setup was clear and step-by-step. I did run into a small problem with one client's Meta account but thanks to the support team we fixed it fast without much downtime. That kind of help makes me trust this software a lot. I definitely give it five stars for being easy to use, powerful and having great customer service.
Cons
So far, we haven't run into any problems with the software at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Consumer Goods, 1-10 employees
Less than 6 months
“Top app for scheduling posts
Pros
It makes organizing and scheduling my content a lot more smooth, so I can plan everything without any problem.
Cons
It did take me a bit longer to learn compared to some other tools but it's still really good.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Joe
Marketing and Advertising, 1-10 employees
Less than 6 months
“Solid tool that works great
Pros
The UI is really nice. I love the calendar view. Hopper's AI helps me create captions and hashtags and the analytics show who's checking out my posts. There's also a "Best Time to Post" feature which is cool. Plus It has a mobile app that actually works well.
Cons
I think having workspaces would be a cool feature but the Team and Search functions work really well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Farming, 11-50 employees
Less than 6 months
“Easy and actually works
Pros
I love the experience using It. There's nothing extra or confusing. It's clean and just gives me what I need most for my clients and the calendar view and drag-and-drop grid preview.
Cons
The process for validating the account connection can be clunky but I think that's more a Facebook thing than the software itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shuhag
Internet, N/A employees
Free Trial
“Helps with social campaigns
Pros
I've used It for Twitter and Instagram posts. It's a great tool and their customer service is top notch. I'd highly recommend it.
Cons
Right now there's nothing I dislike about this tool but if that changes, I'll let you know.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosetta
Education Management, 11-50 employees
Free Trial
“Love the insta scheduling feature
Pros
I tried Hopper for scheduling Instagram posts. It's a good tool but mostly limited to Instagram. Still they have nice features for reels, stories and the analytics are solid.
Cons
It's only for Instagram which is limiting. I wish they supported other social media platforms too and offered analytics for those.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mayra
Food & Beverages, 11-50 employees
Less than 6 months
“Perfect for handling social stuff
Pros
You can create, schedule and edit posts, stories, reels, TikToks and even keep hashtag lists ready to use whenever you want. I honestly think it's the best tool out there right now.
Cons
I wish I could post stories and TikToks directly from Hopper HQ. That would be awesome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Caryl
Apparel & Fashion, 11-50 employees
More than a year
“Total lifesaver for my schedule
Pros
I really liked that I could post directly from my desktop. It made planning ahead so much easier because setting the time, date and content was simple. Writing my posts felt way less stressful too. Whenever I had questions, their team was quick to respond, helpful and even followed up later to see how everything was going. Honestly their customer support is fantastic!
Cons
There's not much negative to say. Maybe the only thing is that their time zone is different from mine here in Bangkok, Thailand but I don't really see that as a problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucie
Consumer Goods, 1-10 employees
More than a year
“Love the bulk post & layout view
Pros
I find it really great for scheduling my posts, uploading lots of images at once and bulk editing posts too.
Cons
It doesn't show reels in the Instagram grid which is a bummer. Also, sometimes the service glitches and when that happens, I feel like there should be discounts or refunds.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Stephen a
Arts and Crafts, 1-10 employees
More than a year
“Hands down the best for image/video posting
Pros
Overall, It's fantastic tool and it works really well. I like that I can set up campaigns, posts, images, text or videos and schedule them to post at specific times. It's really easy and user-friendly.
Cons
No cons from my side .It's well designed and easy to use and it does what it's supposed to do.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Corinne
Design, 1-10 employees
Less than a year
“Very user-friendly and efficient
Pros
It lets me schedule posts and organize them in a way that looks nice when I have time to focus on my marketing. It's simple to use and fits well with my busy schedule.
Cons
I can't tag products in posts ahead of time. So if I need to tag products, I have to edit the post after it's already published.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ika
Design, 1-10 employees
Less than a year
“Glad i kept using it
Pros
This tool covers all the essentials for me like auto-posting, Instagram grids and detailed analytics.
Cons
The user interface could use some improvement on both the web and app versions.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Annie
Arts and Crafts, N/A employees
More than a year
“Totally worth the money
Pros
It's easy to use and plan ahead and being able to schedule everything makes a big difference.
Cons
It's annoying that I can't post videos and pictures to Facebook through It but I know that's not really Hopper's fault and it's Facebook's.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sara
Retail, N/A employees
Free Trial
“I'm satisfied
Pros
I'm not very tech-savvy but I can still use this product easily! It's very simple and you can do a lot with it.
Cons
I'd love it if I could attach a link to my website on the product I'm highlighting in a post.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allen
Media Production, N/A employees
Less than 6 months
“Helpful app!
Pros
It's really simple to use and one of the best things about it is that I can schedule a large number of posts well in advance.
Cons
Video scheduling on Instagram isn't great. Sometimes videos don't post at all and when they do, it's often late. I end up uploading videos manually on Instagram instead. Definitely a downside that could be improved.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
5
Wayne
Photography, N/A employees
More than a year
“Great backup for a busy schedule
Pros
I rely on this tool every day to schedule and manage all my social media posts. It helps me stay organized.
Cons
Honestly I can't think of anything to add. It does a great job overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10