Total 17 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

82%

4

Stars

18%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

N

Nicolan

Entertainment, N/A employees

Less than 6 months

5.0
November 2024

This tool's a total win

Pros

It is an awesome social media scheduler that keeps things simple but still has a bunch of options. The interface looks easy to use and honestly, it really is. The calendar view and social post generator are super easy to get the hang of and they work smoothly.

Cons

I can't find anything wrong with it. It's just perfect and everything works smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Construction, 1-10 employees

Less than 6 months

5.0
October 2024

Major time-saver for sure

Pros

This software totally changed how I handle social media for myself and my clients. The interface is really user-friendly, so scheduling and posting content regularly is very smooth. I've added it to my toolkit and now managing multiple social accounts is just a click away which has boosted my efficiency big time. It fits right into my weekly and monthly routine, so all my clients' posts go out exactly when they should. The customer support is amazing too. The setup was clear and step-by-step. I did run into a small problem with one client's Meta account but thanks to the support team we fixed it fast without much downtime. That kind of help makes me trust this software a lot. I definitely give it five stars for being easy to use, powerful and having great customer service.

Cons

So far, we haven't run into any problems with the software at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joshua

Consumer Goods, 1-10 employees

Less than 6 months

5.0
October 2024

Top app for scheduling posts

Pros

It makes organizing and scheduling my content a lot more smooth, so I can plan everything without any problem.

Cons

It did take me a bit longer to learn compared to some other tools but it's still really good.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

J

Joe

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2024

Solid tool that works great

Pros

The UI is really nice. I love the calendar view. Hopper's AI helps me create captions and hashtags and the analytics show who's checking out my posts. There's also a "Best Time to Post" feature which is cool. Plus It has a mobile app that actually works well.

Cons

I think having workspaces would be a cool feature but the Team and Search functions work really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachel

Farming, 11-50 employees

Less than 6 months

5.0
September 2023

Easy and actually works

Pros

I love the experience using It. There's nothing extra or confusing. It's clean and just gives me what I need most for my clients and the calendar view and drag-and-drop grid preview.

Cons

The process for validating the account connection can be clunky but I think that's more a Facebook thing than the software itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shuhag

Internet, N/A employees

Free Trial

5.0
March 2023

Helps with social campaigns

Pros

I've used It for Twitter and Instagram posts. It's a great tool and their customer service is top notch. I'd highly recommend it.

Cons

Right now there's nothing I dislike about this tool but if that changes, I'll let you know.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rosetta

Education Management, 11-50 employees

Free Trial

5.0
December 2022

Love the insta scheduling feature

Pros

I tried Hopper for scheduling Instagram posts. It's a good tool but mostly limited to Instagram. Still they have nice features for reels, stories and the analytics are solid.

Cons

It's only for Instagram which is limiting. I wish they supported other social media platforms too and offered analytics for those.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mayra

Food & Beverages, 11-50 employees

Less than 6 months

5.0
November 2022

Perfect for handling social stuff

Pros

You can create, schedule and edit posts, stories, reels, TikToks and even keep hashtag lists ready to use whenever you want. I honestly think it's the best tool out there right now.

Cons

I wish I could post stories and TikToks directly from Hopper HQ. That would be awesome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

C

Caryl

Apparel & Fashion, 11-50 employees

More than a year

5.0
July 2022

Total lifesaver for my schedule

Pros

I really liked that I could post directly from my desktop. It made planning ahead so much easier because setting the time, date and content was simple. Writing my posts felt way less stressful too. Whenever I had questions, their team was quick to respond, helpful and even followed up later to see how everything was going. Honestly their customer support is fantastic!

Cons

There's not much negative to say. Maybe the only thing is that their time zone is different from mine here in Bangkok, Thailand but I don't really see that as a problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lucie

Consumer Goods, 1-10 employees

More than a year

4.0
June 2022

Love the bulk post & layout view

Pros

I find it really great for scheduling my posts, uploading lots of images at once and bulk editing posts too.

Cons

It doesn't show reels in the Instagram grid which is a bummer. Also, sometimes the service glitches and when that happens, I feel like there should be discounts or refunds.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

SA

Stephen a

Arts and Crafts, 1-10 employees

More than a year

5.0
April 2022

Hands down the best for image/video posting

Pros

Overall, It's fantastic tool and it works really well. I like that I can set up campaigns, posts, images, text or videos and schedule them to post at specific times. It's really easy and user-friendly.

Cons

No cons from my side .It's well designed and easy to use and it does what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

C

Corinne

Design, 1-10 employees

Less than a year

5.0
March 2022

Very user-friendly and efficient

Pros

It lets me schedule posts and organize them in a way that looks nice when I have time to focus on my marketing. It's simple to use and fits well with my busy schedule.

Cons

I can't tag products in posts ahead of time. So if I need to tag products, I have to edit the post after it's already published.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ika

Design, 1-10 employees

Less than a year

4.0
February 2022

Glad i kept using it

Pros

This tool covers all the essentials for me like auto-posting, Instagram grids and detailed analytics.

Cons

The user interface could use some improvement on both the web and app versions.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

7

A

Annie

Arts and Crafts, N/A employees

More than a year

4.0
February 2022

Totally worth the money

Pros

It's easy to use and plan ahead and being able to schedule everything makes a big difference.

Cons

It's annoying that I can't post videos and pictures to Facebook through It but I know that's not really Hopper's fault and it's Facebook's.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sara

Retail, N/A employees

Free Trial

5.0
January 2022

I'm satisfied

Pros

I'm not very tech-savvy but I can still use this product easily! It's very simple and you can do a lot with it.

Cons

I'd love it if I could attach a link to my website on the product I'm highlighting in a post.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allen

Media Production, N/A employees

Less than 6 months

5.0
January 2022

Helpful app!

Pros

It's really simple to use and one of the best things about it is that I can schedule a large number of posts well in advance.

Cons

Video scheduling on Instagram isn't great. Sometimes videos don't post at all and when they do, it's often late. I end up uploading videos manually on Instagram instead. Definitely a downside that could be improved.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

5

W

Wayne

Photography, N/A employees

More than a year

5.0
January 2022

Great backup for a busy schedule

Pros

I rely on this tool every day to schedule and manage all my social media posts. It helps me stay organized.

Cons

Honestly I can't think of anything to add. It does a great job overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10