Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

55%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Andrew

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2025

Everything I need for marketing in one place

Pros

It's an awesome all in one platform for managing everything in a marketing campaign. Seriously it covers all the bases and makes things way easier.

Cons

It is definitely on the pricey side compared to other marketing platforms but I have got to admit it's also pretty comprehensive so you are paying for all those features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

N

Nrupa

E-Learning, 500+ employees

More than a year

5.0
April 2025

Best I've used so far

Pros

I'm really happy with the Marketing Hub! I have been using HubSpot for almost 10 years now. It's super userfriendly and their support team is always top notch.

Cons

One thing that's been tricky is the integration with our LMS. It doesn't sync automatically so we have to upload stuff manually from NetSuite, which slows us down a bit.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

M

Megan

Marketing and Advertising, 11-50 employees

More than a year

5.0
March 2025

Go-to hub for all my stuff

Pros

HubSpot Marketing makes campaigns so smooth and easy. I love having everything in one place because it keeps all my data connected. I can actually track performance across the whole customer journey. Plus it saves me time so I can focus more on being creative instead of worrying about distribution.

Cons

The pricing structure for marketing contacts can be a little confusing. Some features come with extra costs but honestly, that seems to be the case with most platforms these days.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

I

Ilario

Mechanical or Industrial Engineering, 500+ employees

Less than 6 months

4.0
March 2025

Works well as a first step into marketing

Pros

It's a simple tool to get started with marketing campaigns. I found it easy to learn and the pricing is pretty fair especially for small to mid-sized businesses like mine.

Cons

It's not the most efficient when you are dealing with a large number of contacts or sending out tons of emails. It can get a bit clunky.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

6

S

SHEFALI

Accounting, 1-10 employees

Less than 6 months

4.0
March 2025

Customer support did a great job

Pros

Great support and solid software. This is a must use tool. I would definitely recommend it to others.

Cons

HubSpot can get expensive especially for smaller companies. The good news is that they do offer a pretty decent discount for startups, which helped us out a lot.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Z

Zach

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2025

Really versatile got up to speed quick

Pros

It connects with everything we need it to. No tech headaches just smooth integration.

Cons

The cost was a bit of a shock at first and I found it kind of hard to follow when I was just getting started.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Maitri

Marketing and Advertising, 51-100 employees

More than a year

4.0
March 2025

Easy to use and great for marketing tasks

Pros

The automation is super powerful. I can create personalized workflows that help nurture leads and the reporting tools give me super clear insights. I like being able to easily track all my inbound leads.

Cons

It's a powerful tool for sure but it's not cheap. There are a lot of built-in features, but you hit limitations when you try to do deeper customizations.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

10

Functionality

8

C

Cyrus

Computer Software, 11-50 employees

Less than 6 months

4.0
March 2025

Awesome features just a bit costly

Pros

There are so many helpful features and tools, it feels like they have thought of everything!

Cons

It's honestly really expensive and at times, I have questioned whether it's worth the price tag.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

9

M

Mark

Staffing and Recruiting, 1-10 employees

More than a year

4.0
March 2025

Reliable and covers most needs

Pros

It's a solid all-in-one solution that meets most of our needs and the cost is really reasonable too.

Cons

I would say the UI/UX isn't always the most intuitive. Sometimes it takes a while to figure out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

W

Winnie

Education Management, 500+ employees

More than a year

5.0
March 2025

Must-have piece of the marketing puzzle

Pros

This is an incredible all-in-one marketing platform. It helps us connect with our target audience and it works great for businesses of all sizes. It's easy to use and delivers big time. Honestly, if you want to raise your business game, you have got to try this.

Cons

I haven't run into any major issues yet so I'll stick to the positives for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yolandi

Marketing and Advertising, 1-10 employees

More than a year

4.0
March 2025

Its a powerful tool!

Pros

HubSpot is a total marketing powerhouse. I've got everything I need in one place like email, automation, social media, analytics�you name it. What really stands out is the CRM integration. Since HubSpot started as a CRM, all the marketing tools work seamlessly with customer data, which makes personalizing campaigns super easy. The interface is clean and intuitive, definitely less clunky than other platforms I have used (yep, I'm talking about you, Salesforce). Setting up email workflows and automated campaigns is a breeze and saves me tons of time. I also love the built in SEO tools and content strategy features, they give me smart suggestions and make optimization a no brainer. The analytics are super detailed too, so I always know what's working and where to improve. The drag-and-drop builder for landing pages and forms is super helpful and the integrations are flawless, it connects perfectly with tools like WordPress, ActiveCampaign and even Canva. Best part? It scales like a champ, whether you're a small business or a huge enterprise.

Cons

HubSpot is pricey AF! let's be real. The free plan is great to start with but once you need serious marketing automation, the costs shoot up fast. While it's generally simple there's definitely a learning curve especially when it comes to mastering workflows, automation and analytics. Some customization options are limited too like email and landing page templates, which aren't as flexible as tools built specifically for design. Also, the contact based pricing can sting. You end up paying for your entire list even if some contacts aren't active. And support? Kinda hit or miss. If you're on a higher-tier plan, you are golden. If not, you might be stuck digging through forums for help.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

9