Total 19 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

26%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AW

Aqib W.

Small Business, 11-50 employees

5.0
March 2024

The top marketing tool in AI history

Pros

We have really seen improvements in how we connect with our audience thanks to Phrasee. Also it is great for real-time message tweaks that actually work. You get to test out different versions and it will automatically send the top performing one to each person. And it has made our marketing more impactful and helped boost engagement overall.

Cons

There are not many downsides but a few small ones exist. Since everything is AI generated, it can sometimes miss the kind of judgment a real person would have. Like if you feed it old or wrong info the results might not be very accurate. Plus it does need a bit of investment and technical know how. The AI is powerful but it does not always pick up on the real-world market situations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MSK

Md. Shahbaz K.

Geologist - Hydrogeologist, 500+ employees

5.0
January 2024

A great tool for boosting your marketing

Pros

What stands out to me is how well it crafts marketing copy that is customized to boost engagement and drive conversions. It really knows how to grab attention.

Cons

Some of the customization settings feel a bit limited to me in specific areas. That said those small limitations do not really take away from how useful it is overall for running effective marketing campaigns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VU

Verified User

Marketing and Advertising, 500+ employees

5.0
October 2023

Pretty helpful!

Pros

One thing I love is not having to overthink subject lines anymore. Phrasee helps make those small but important choices for me and that is such a relief.

Cons

The layout could definitely use some improvements as it feels a bit awkward for now. But other than that I am pretty satisfied with how everything works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PS

Preksha S.

Mid Market, 500+ employees

4.0
October 2023

A strong tool for creating AI-driven marketing content

Pros

With Phrasee our marketing has scaled quite a lot. The AI-generated content is top notch and has really boosted our overall performance.

Cons

One major dislike I have is the price. It feels like it is a bit on the expensive side especially if you are running a smaller business.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SS

Shivani S.

Small Business, 11-50 employees

5.0
October 2023

Works amazing

Pros

Phrasee delivers AI powered features through a highly intuitive web interface. Also it is easy for anyone to get started and navigate through. Overall it is a great product and proven useful for us.

Cons

I have not really found anything to complain about. The app gives a smooth and clean experience that makes it easy for anyone to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP

DAKSH P.

Small Business, 11-50 employees

4.0
September 2023

Our ultimate business partner

Pros

The interface is smooth and user friendly. Also it is easy to get around, even if you are new to this kind of thing. Plus it provides solid content that works well for our business needs.

Cons

It is a little expensive and to be honest, the customer support could be better. That is the one and only part that I feel like needs major improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

VU

Verified User

Information Technology and Services, 500+ employees

5.0
September 2023

Simplifies marketing

Pros

We have been using it for about six months now and it has done wonders for our ad campaigns. The catchy email subjects it creates have expanded our reach and everything stays within compliance, so there is no stress. Plus the multi-language support is a huge win. Plus integration with tools like Google Ads is also not a problem anymore.

Cons

Using it can definitely step up your marketing but I still feel the pricing is a bit too high. Plus you need a team that is trained in content and AI which adds to the learning curve and effort.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

VU

Verified User

Computer Software, 500+ employees

4.0
September 2023

An advanced AI platform that produces compelling marketing text

Pros

Phrasee helps us constantly improve our messaging. It tests different variations, tracks how they perform and lets us fine tune everything over time. It is like a continuous upgrade for our copy.

Cons

While the tool creates pretty strong marketing copy let me tell you it is not the same as having a human writer. It lacks that personal touch and creative flair that experienced copywriters bring especially when it comes to storytelling or brand voice.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AS

Aditya S.

Data Science & AI, 500+ employees

4.0
September 2023

Takes email marketing to the next level

Pros

It is amazing how it boosts email marketing results. Also it is so easy to use and friendly for anyone. I have even started using it to put together blogs and other content because it's just that handy.

Cons

Not many complaints from my side since it works really well. But it is kind of expensive and sometimes you have got to be sharp enough to catch when it makes mistakes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

VU

Verified User

Marketing and Advertising, 11-50 employees

5.0
September 2023

Marketing professional

Pros

What is cool is that I can also use it to send SMS as part of my brand strategy. It tweaks the messaging so the product value really comes through for the customer.

Cons

One thing I do not like is that some of its AI generated content does not always make sense to the reader. It can misread what a customer wants and end up giving wrong info.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KL

Kiran L.

Porgramming Specialist, 11-50 employees

5.0
September 2023

The ultimate tool for AI copywriting and marketing

Pros

It is simply the best software when it comes to writing compelling marketing messages. It has helped us step up our campaign game big time.

Cons

I do not really have anything bad to say about it. It's solving real problems in marketing with solid yet practical solutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Stephen S.

Marketing Optimization, 500+ employees

5.0
September 2023

Great for diverse marketing uses

Pros

Well it has made large-scale testing a stress free task for us. Also it is easy to work with and their support team really knows their stuff.

Cons

The tool is very simple to use and I have got no major complaints to share. But like any system that connects across platforms things can glitch. So it is important to do proper testing to make sure everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Nikhil A.

Information Technology and Services, 500+ employees

5.0
September 2023

Had an incredible experience

Pros

Phrasee's an awesome tool that helps boost your marketing game. Also I have noticed more clicks and better engagement since using it. What I love most is how consistent it performs and it does not eat up your time. It is simple to set up and the customer support is really responsive. I use it almost daily now.

Cons

Since this is an AI tool some folks feel uneasy about how it handles privacy. I hope it handles that responsibly. The good thing is that it is packed with useful features though sometimes it does work a little slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AM

Alexander M.

Small Business, 11-50 employees

5.0
September 2023

Perfect for marketers to optimize content performance

Pros

It is just helping us come up with high performing content by analyzing what works best through data.

Cons

One thing to note is it struggles with formatting when the text includes lists like numbers, bullets or letters. Also I noticed that it take a bit longer to process at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SM

Sharon M.

Small Business, 11-50 employees

5.0
September 2023

Very useful

Pros

A very helpful feature of it is that it can translate our content into different languages so we can personalize it for whichever audience we are targeting.

Cons

You will need JavaScript to use it which makes it a no go on mobile devices. That is a bit of a bummer for us and surely for others too.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PK

Praveen K.

Information Technology and Services, 11-50 employees

5.0
September 2023

The best!!!

Pros

Phrasee is seriously powerful for generating marketing copy. Also it is user friendly, integrates well with other tools and the support team is excellent too. As they are always available for help when we are in need.

Cons

I find all the features excellent but a few could use polishing especially when handling lists like bullets or numbers in docs. Also the performance can be a bit sluggish here and there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ

Johanan J.

Small Business, 11-50 employees

3.0
September 2023

Advanced tool

Pros

I really appreciate how Phrasee empowers marketers. The tech behind it is smart as it creates messages that feel personal, relevant and actually connect with people.

Cons

Some people are concerned about how AI changes the creative process. There is this worry that letting AI take over marketing content could reduce human input or even mislead customers, raising ethical concerns around privacy and trust. But that being said I feel like it is not an issue related to software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

SN

Sudhish N.

Information Technology and Services, 11-50 employees

4.0
September 2023

Time-saving and user-friendly

Pros

The content options it gives are spot on and straight to the point. Plus it offers a variety of choices and with the help of its AI we hae seen leads turning into customers more often.

Cons

It is a little expensive especially for smaller teams. Merging data can be a pain too. Also I wish there were more style options like being able to pick if I want the tone to be funny, formal or casual.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JN

Jennifer N.

Enterprise, 500+ employees

5.0
September 2023

Using it at 3 companies and it is outstanding

Pros

It is pretty simple to use. The interface is clean and easy to figure out. We get quick results that are easy to review. Plus I have tested lots of subject lines and SMS messages with it. Even when the integration is not native like with some ESPs, it still performs really well.

Cons

The biggest hurdle I have faced is getting it up and running in new organizations mainly because of the upfront cost. As it is tough when budgets are tight but once it's going it really shows its worth and becomes a solid partner.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10