
Jacquard Reviews
Total 19 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Aqib W.
Small Business, 11-50 employees
“The top marketing tool in AI history
Pros
We have really seen improvements in how we connect with our audience thanks to Phrasee. Also it is great for real-time message tweaks that actually work. You get to test out different versions and it will automatically send the top performing one to each person. And it has made our marketing more impactful and helped boost engagement overall.
Cons
There are not many downsides but a few small ones exist. Since everything is AI generated, it can sometimes miss the kind of judgment a real person would have. Like if you feed it old or wrong info the results might not be very accurate. Plus it does need a bit of investment and technical know how. The AI is powerful but it does not always pick up on the real-world market situations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Md. Shahbaz K.
Geologist - Hydrogeologist, 500+ employees
“A great tool for boosting your marketing
Pros
What stands out to me is how well it crafts marketing copy that is customized to boost engagement and drive conversions. It really knows how to grab attention.
Cons
Some of the customization settings feel a bit limited to me in specific areas. That said those small limitations do not really take away from how useful it is overall for running effective marketing campaigns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Verified User
Marketing and Advertising, 500+ employees
“Pretty helpful!
Pros
One thing I love is not having to overthink subject lines anymore. Phrasee helps make those small but important choices for me and that is such a relief.
Cons
The layout could definitely use some improvements as it feels a bit awkward for now. But other than that I am pretty satisfied with how everything works.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Preksha S.
Mid Market, 500+ employees
“A strong tool for creating AI-driven marketing content
Pros
With Phrasee our marketing has scaled quite a lot. The AI-generated content is top notch and has really boosted our overall performance.
Cons
One major dislike I have is the price. It feels like it is a bit on the expensive side especially if you are running a smaller business.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Shivani S.
Small Business, 11-50 employees
“Works amazing
Pros
Phrasee delivers AI powered features through a highly intuitive web interface. Also it is easy for anyone to get started and navigate through. Overall it is a great product and proven useful for us.
Cons
I have not really found anything to complain about. The app gives a smooth and clean experience that makes it easy for anyone to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DAKSH P.
Small Business, 11-50 employees
“Our ultimate business partner
Pros
The interface is smooth and user friendly. Also it is easy to get around, even if you are new to this kind of thing. Plus it provides solid content that works well for our business needs.
Cons
It is a little expensive and to be honest, the customer support could be better. That is the one and only part that I feel like needs major improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Verified User
Information Technology and Services, 500+ employees
“Simplifies marketing
Pros
We have been using it for about six months now and it has done wonders for our ad campaigns. The catchy email subjects it creates have expanded our reach and everything stays within compliance, so there is no stress. Plus the multi-language support is a huge win. Plus integration with tools like Google Ads is also not a problem anymore.
Cons
Using it can definitely step up your marketing but I still feel the pricing is a bit too high. Plus you need a team that is trained in content and AI which adds to the learning curve and effort.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Verified User
Computer Software, 500+ employees
“An advanced AI platform that produces compelling marketing text
Pros
Phrasee helps us constantly improve our messaging. It tests different variations, tracks how they perform and lets us fine tune everything over time. It is like a continuous upgrade for our copy.
Cons
While the tool creates pretty strong marketing copy let me tell you it is not the same as having a human writer. It lacks that personal touch and creative flair that experienced copywriters bring especially when it comes to storytelling or brand voice.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Aditya S.
Data Science & AI, 500+ employees
“Takes email marketing to the next level
Pros
It is amazing how it boosts email marketing results. Also it is so easy to use and friendly for anyone. I have even started using it to put together blogs and other content because it's just that handy.
Cons
Not many complaints from my side since it works really well. But it is kind of expensive and sometimes you have got to be sharp enough to catch when it makes mistakes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Verified User
Marketing and Advertising, 11-50 employees
“Marketing professional
Pros
What is cool is that I can also use it to send SMS as part of my brand strategy. It tweaks the messaging so the product value really comes through for the customer.
Cons
One thing I do not like is that some of its AI generated content does not always make sense to the reader. It can misread what a customer wants and end up giving wrong info.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Kiran L.
Porgramming Specialist, 11-50 employees
“The ultimate tool for AI copywriting and marketing
Pros
It is simply the best software when it comes to writing compelling marketing messages. It has helped us step up our campaign game big time.
Cons
I do not really have anything bad to say about it. It's solving real problems in marketing with solid yet practical solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen S.
Marketing Optimization, 500+ employees
“Great for diverse marketing uses
Pros
Well it has made large-scale testing a stress free task for us. Also it is easy to work with and their support team really knows their stuff.
Cons
The tool is very simple to use and I have got no major complaints to share. But like any system that connects across platforms things can glitch. So it is important to do proper testing to make sure everything runs smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikhil A.
Information Technology and Services, 500+ employees
“Had an incredible experience
Pros
Phrasee's an awesome tool that helps boost your marketing game. Also I have noticed more clicks and better engagement since using it. What I love most is how consistent it performs and it does not eat up your time. It is simple to set up and the customer support is really responsive. I use it almost daily now.
Cons
Since this is an AI tool some folks feel uneasy about how it handles privacy. I hope it handles that responsibly. The good thing is that it is packed with useful features though sometimes it does work a little slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alexander M.
Small Business, 11-50 employees
“Perfect for marketers to optimize content performance
Pros
It is just helping us come up with high performing content by analyzing what works best through data.
Cons
One thing to note is it struggles with formatting when the text includes lists like numbers, bullets or letters. Also I noticed that it take a bit longer to process at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sharon M.
Small Business, 11-50 employees
“Very useful
Pros
A very helpful feature of it is that it can translate our content into different languages so we can personalize it for whichever audience we are targeting.
Cons
You will need JavaScript to use it which makes it a no go on mobile devices. That is a bit of a bummer for us and surely for others too.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Praveen K.
Information Technology and Services, 11-50 employees
“The best!!!
Pros
Phrasee is seriously powerful for generating marketing copy. Also it is user friendly, integrates well with other tools and the support team is excellent too. As they are always available for help when we are in need.
Cons
I find all the features excellent but a few could use polishing especially when handling lists like bullets or numbers in docs. Also the performance can be a bit sluggish here and there.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johanan J.
Small Business, 11-50 employees
“Advanced tool
Pros
I really appreciate how Phrasee empowers marketers. The tech behind it is smart as it creates messages that feel personal, relevant and actually connect with people.
Cons
Some people are concerned about how AI changes the creative process. There is this worry that letting AI take over marketing content could reduce human input or even mislead customers, raising ethical concerns around privacy and trust. But that being said I feel like it is not an issue related to software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
Sudhish N.
Information Technology and Services, 11-50 employees
“Time-saving and user-friendly
Pros
The content options it gives are spot on and straight to the point. Plus it offers a variety of choices and with the help of its AI we hae seen leads turning into customers more often.
Cons
It is a little expensive especially for smaller teams. Merging data can be a pain too. Also I wish there were more style options like being able to pick if I want the tone to be funny, formal or casual.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Jennifer N.
Enterprise, 500+ employees
“Using it at 3 companies and it is outstanding
Pros
It is pretty simple to use. The interface is clean and easy to figure out. We get quick results that are easy to review. Plus I have tested lots of subject lines and SMS messages with it. Even when the integration is not native like with some ESPs, it still performs really well.
Cons
The biggest hurdle I have faced is getting it up and running in new organizations mainly because of the upfront cost. As it is tough when budgets are tight but once it's going it really shows its worth and becomes a solid partner.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10