Levitate Software Reviews

“Let's rise together

Pros

The content they provide is great for engaging with email recipients who are not necessarily business related.

Cons

No phone support but their email support is excellent.

“I'll never stop reaching out to them

Pros

Nothing really. We ended up on their call list and no matter what we do, they just keep calling and won't stop.

Cons

For nearly a year now, Levitate salespeople have continued calling us, even though we have asked them to stop. We have never been interested in their services but they just don't stop calling. I will not do business with a company that engages in spam calling like this.

“We absolutely love Levitate!

Pros

Levitate has really taken our social media presence and customer relationships to the next level. The platform is very easy to use and I love having one on one meetings with a Levitate rep to get answers to any questions I have.

Cons

Nothing to mention so far! We haven't had any issues or cons arise.

“I'm a loyal, happy customer

Pros

What I love most is the consistency this company offers. In sales, I need to show my clients that I'm committed to the long term relationship and staying in touch with them regularly on a solid platform like this really helps strengthen that bond.

Cons

When entering data like address or city, I wish it would auto populate to save me some keystrokes.

“Quick and responsive

Pros

The system is really efficient. Every feature seems to be perfectly suited to our agency's needs.

Cons

I would love to see more creative templates that allow a more personalized touch.

“In love with the customer service

Pros

CUSTOMER SERVICE of this tool is exceptional. Always available and I get instant responses to my inquiries. Very helpful.

Cons

The return on investment didn't quite meet expectations as promised.

“Excellent for law firms

Pros

I really like how Levitate makes it so easy to manage client communications and social media posts!

Cons

We had some challenges with integrating mass email services into our email security system, but their IT team worked closely with ours and they got everything sorted.

“Smart automation makes interactions timely and seamless.

Pros

What I like best about it is how intuitive and easy to use it is. Its powerful automation capabilities really streamline the email outreach process, making it easy to manage campaigns and build stronger customer relationships. The AI driven suggestions help me scale my efforts without sacrificing quality. The seamless CRM integration ensures consistency and tracking, making it perfect for businesses looking to boost lead generation and sales.

Cons

One downside to Levitate is that the learning curve can be steep for newcomers specially for those unfamiliar with email marketing automation. While the platform itself is user friendly, some advanced features and customization options can take some time to fully grasp. Plus the pricing structure might not be ideal for smaller businesses or those just starting to scale, as some key features are locked behind higher tier plans.

“An amazing system, very pleased!

Pros

I really appreciate how simple it is to set up email templates and reuse them. It also makes reaching a large audience much easier!

Cons

I just want to improve its ability to integrate with other systems we currently use.

“This is an excellent tool!

Pros

The system is very user friendly and offers lots of communication options for reaching out to our clients.

Cons

There have been times when I couldn't find a client, even though they are in the system with an email address. They need to fix that.

“The ups and downs of this software

Pros

The content suggestions, graphic design tools and AI integration in response creation are all great. Plus it is very industry specific, which adds value.

Cons

We have had issues with connecting to our data application, which has affected the automation process.

“Fantastic software, fantastic company

Pros

It's so easy to automate emails, campaigns and social media posts. I can also keep track of client issues and I love how easy everything is to use. The staff is great too, they are super helpful whenever we run into an issue. Looking forward to continuing with them.

Cons

I wish I could search for something in a client's profile without knowing their exact name like contract numbers or birthdays. Also you can only send email attachments up to 3MB, which isn't enough. I end up having to send attachments through my regular email.

“Their service goes beyond expectations

Pros

I love the service and follow up we get from Levitate. We are really happy with the content and how simple to use it is.

Cons

Updating client information and syncing with Salesforce has been an issue but with the new integration, it seems like that will be resolved.

“You are doing wonders

Pros

Its scheduling feature is fantastic! I can upload posts for the next three months and not have to think about them again for a while.

Cons

The only downside I experienced was the time it took to get Facebook set up after I took over the marketing side.

“You would need this

Pros

It is simple to use, compliance focused and the support team is amazing. They are always innovating and releasing new features. I especially love the campaign and social media features.

Cons

I had some trouble correcting tags from the previous Redtail integration and I would love the ability to set separate reminders for anniversaries, birthdays and client milestones.