
NapoleonCat Reviews
Total 14 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Robert
Computer Software, 11-50 employees
Less than 6 months
“Handy tool for keeping all your social media together
Pros
I've got a few social media accounts and NapoleonCat helps me handle them all from one spot which is convenient. I also love that I can plan my entire quarter's content schedule in advance. One of my favorite things is keeping an eye on my competitors and it really helps me see how I stack up against their marketing. The monthly cost is reasonable too. If it ever gets more expensive, I might reconsider but for now I'm happy with it.
Cons
This app checks all the boxes for what I need. I've really enjoyed using it so far and I'd definitely recommend it to others looking for something similar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wojciech
Marketing and Advertising, N/A employees
Less than 6 months
“Must-have social media tool for 2024
Pros
It's super easy to use and very user-friendly. I really like the AI assistant that helps write captions and the analytics are solid. Setting everything up was very easy. Honestly, It just makes everything so much easier for me.
Cons
Honestly, nothing to complain about! I just wish more tools were this simple and easy to use like NapoleonCat.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mario
Farming, 51-100 employees
Free Trial
“Promoting your brand on socials
Pros
What I really like about this tool is how it manages all the available resources in one place. Everything's easy to find and really well-organized on the dashboard.
Cons
I didn't run into any big issues. I only used it for a short time during the free trial but it seemed well-structured and solid overall.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Melanie
Marketing and Advertising, 11-50 employees
More than a year
“Awesome app for social media management
Pros
I love the features this tool offers. It saves a ton of time with automation which lets our team focus on other tasks and get even more done. It's made things way more efficient for us.
Cons
There's a bunch of awesome features packed in here but like with anything that does a lot, there's a learning curve to get used to everything and use it smoothly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Izabela
Marketing and Advertising, 500+ employees
More than a year
“All-in-one content moderation software
Pros
This tool is user-friendly which made it easy to jump right in. It's packed with really helpful features that are a must-have for anyone managing social media. I especially love the reporting feature and it seriously speeds up putting together summaries. Huge shoutout to their awesome support team, they always go above and beyond whenever there's an issue.
Cons
In our day-to-day work, one of the tricky parts is moderating sponsored posts especially when another agency is the one promoting them. We're really hoping the Meta API will help make this part of the process easier in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Paula
Online Media, 1-10 employees
More than a year
“Best social media tool I've used so far
Pros
It's really easy to use and new team members don't need much training to get started which is a big plus for me as a Project Manager. The dashboard is simple to use and the features are really interactive. The analytics are spot on and give me what I need fast. It's definitely aligned with how I work.
Cons
They added TikTok support recently which is great but the integration could still use some polishing. There are a few glitches here and there but I'm pretty confident they'll sort it out soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Aleksandra
Online Media, 500+ employees
More than a year
“Ideal app for community management
Pros
The tool's very easy and flexible to use. I rarely run into any issues. Whenever I do need help, their support team is quick to respond and really helpful. They keep the tool updated often and it stays current with changes in the market and platforms.
Cons
I don't have any complaints about how the tool performs. It does what it's supposed to do without giving me issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Maciej
Online Media, 11-50 employees
Less than a year
“Saves me a ton of time
Pros
It pulls everything together in one place, so I can access all the features I need really easily. It saves me tons of time and makes everything way more effortless. Doing all this manually would be a huge pain. They're always adding new updates and features too. I use it every day at work. Plus, their support is fast and friendly which I really appreciate.
Cons
Like everything in life, it's not perfect. Sometimes there are small tech hiccups or things slow down for a few minutes. And the integration with some platforms isn't flawless but honestly, that might be more about those platforms' APIs than NapoleonCat itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Miko?aj
Marketing and Advertising, 500+ employees
More than a year
“Simple social media handling app
Pros
What stands out the most to me about It is how simple it is to use. The interface is clean and easy to follow with clear widgets. Everything just feels natural and user-friendly. Even when I need help, the support experience is smooth and simple and it actually works.
Cons
We've had a few bugs and small delays now and then that mess with the daily workflow a bit. Nothing major but noticeable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Malgozata
Online Media, 11-50 employees
More than a year
“Useful for what I need
Pros
It helps me respond to messages and comments way faster which saves a bunch of time. I don't have to dig through each platform separately anymore. Everything's right there in one place which makes things way easier.
Cons
Every now and then, the system logs me out randomly while I'm working which is annoying. Also some tickets show up late.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Marta
Marketing and Advertising, 500+ employees
More than a year
“Works fine!
Pros
NapoleonCat is a great everyday tool for work. It really helps me manage all my profiles from one place without jumping between tabs all day.
Cons
Sometimes the app freezes up and I've noticed that the analytics data isn't always accurate when that happens.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mariusz
Marketing and Advertising, 500+ employees
More than a year
“Good option for handling social accounts
Pros
It's very simple to use and makes it easy to manage all our social media pages. I can reply to private messages or comments from Facebook, Instagram and TikTok all in one inbox, no need to keep switching between platforms. It makes my work faster and way more efficient.
Cons
NapoleonCat can get a little unstable when the inbox is overloaded with messages. It's not super common but it does happen sometimes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Ewa
Online Media, 11-50 employees
Less than a year
“Your go-to social media tool
Pros
I use NapoleonCat.com every day and it's honestly such an amazing tool. It's packed with helpful features that really come in handy when managing multiple social channels like Facebook, Instagram, TikTok and LinkedIn. I love how I can organize tickets by type (like new, hidden, archived) and use tags or flags and even collaborate with my team on responses. Their support team is also amazing, fast, helpful and nice. Highly recommend this tool!
Cons
Once in a while, it logs me out without warning, maybe once or twice a month. Not a big deal, more of a small annoyance than anything else.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karol
Marketing and Advertising, 11-50 employees
More than a year
“user friendly software
Pros
It's really easy to use, both for customers and moderators. No one has any trouble figuring it out which makes things run a lot smoother.
Cons
When I've got a bunch of tickets coming in, It can get overwhelmed pretty easily. It could be better at handling heavy loads.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
7