Total 8 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

13%

4

Stars

50%

3

Stars

25%

2

Stars

0%

1

Stars

13%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

A

Anonymous

Management Consulting, N/A employees

Less than a year

4.0
January 2018

Reliable option for print buying

Pros

I really like the procurement features and how I can track specs on different estimates. Plus it works well with project management tools like Workfront, so I can link estimate costs and specs directly to my projects.

Cons

If you don't use it often, it could be more user-friendly but if you're really into print procurement, it's easy to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Gary

Not Specified, N/A employees

Less than a year

3.0
June 2017

Support and training made switching smooth

Pros

For me, it's easier to price the actual sell price instead of per/m. Also I find it way easier to search for older items in Noosh compared to the software we used before.

Cons

I don't like the Freight options because it would be better to have them for each quantity quoted. Also I don't like that you can't see when quotes expire by time only the day. It'd be great to see a queue showing how many quotes are due each day because right now I can only see 10 at a time.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

5

K

Kevin

Not Specified, 51-100 employees

More than a year

5.0
April 2017

Very portable!

Pros

I find it pretty easy to use. I can work from home or anywhere else which is great. Since I use Outlook a lot, getting task notifications there helps me keep track of what's going on. Overall once you figure out where things are, all the modules are simple to work with. Uploading and downloading graphics and documents is fast too which is a big help when dealing with large artwork files.

Cons

Since I'm new to the system, I had to try a lot of things and make mistakes before someone helped me get it right. It's not easy at first if you've never used this kind of platform. The training wasn't enough, so I had to learn mostly by figuring things out on my own. But once you get the hang of it, it sticks with you.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

C

Calli

Not Specified, 11-50 employees

More than a year

1.0
March 2017

Not very user-friendly

Pros

Out of all the print procurement products I've used, this one's definitely the most complicated and hardest to use.

Cons

It's difficult to use and doesn't flow very smoothly.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

2

R

Ryan

Not Specified, 51-100 employees

Less than 6 months

4.0
March 2017

Easy to use

Pros

It has made things so simple for us, our productivity shot up over 9000%! It's been an awesome addition to how we work.

Cons

There are some limitations which i dont like.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

9

Functionality

5

P

Pam

Not Specified, N/A employees

Free Trial

4.0
March 2017

My experience with Noosh

Pros

We have quite a few distributors at Ward Kraft who use Noosh to send in their quotes and orders. Honestly the system is very easy to learn and get around once you start using it.

Cons

I've never had any trouble getting help from customer service, they're always super helpful. I just wish more of our customers used Noosh.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M

Marina

Not Specified, N/A employees

More than a year

3.0
March 2017

Bit tougher to handle

Pros

I don't use it a lot but from what I've seen, it's not as user-friendly as I'd like. I used it a lot at first but since I've moved to a different role, I don't use it much. I liked the idea behind it but I never really got proper training. In a fast-paced job, it's tough to jump in and pick it up quickly. I did call support once and they were great but if you're not using it every day, it's hard to get back into it. I wish it was simpler.

Cons

Sometimes the wording or descriptions aren't clear.

Rating Distribution

Ease of use

3

Value for money

5

Customer Support

8

Functionality

4

C

Crystal

Not Specified, 51-100 employees

More than a year

4.0
March 2017

Overall good tool!

Pros

The Noosh system works fine for me but sometimes I get way too many emails. When I ask questions through Noosh messaging after orders come in, I usually get slower replies compared to emailing someone directly.

Cons

When I message through the system, responses are delayed. I find that emailing someone directly gets a quicker reply.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7