
Outgrow Reviews
Total 17 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars0%
3
Stars6%
2
Stars6%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Robyn
Management Consulting, N/A employees
Less than 6 months
“Outstanding support
Pros
It is super easy to use and they have a bunch of options at prices that don't break the bank. Plus their customer service team is really helpful whenever I need them!
Cons
The help documentation is okay but I find it tricky to locate without reaching out to the support team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Best affordable lead gen tool out there
Pros
It's hands down an awesome tool for engaging leads and moving them along in our funnels. Honestly it's the best quality lead gen tool I've found at such a low cost. I totally recommend it!
Cons
I need to get several upgrades to access the full set of features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Laura
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Fantastic lead capture & management software
Pros
It has completely changed how we handle client intake and lead generation. We use it to automate matching therapists with clients which sped up our work a lot. The interactive tools on our website keep visitors engaged and help us convert way more leads. It's really easy to use and flexible. It's made a big difference for both our team and our clients. I definitely recommend it if you want to boost your conversion funnel!
Cons
So far, I haven't had any negative experiences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus
Non-Profit Organization Management, 500+ employees
Less than a year
“Amazing team with an awesome product
Pros
The team at Outgrow was amazing to work with. They really understood what I needed, knew their stuff technically and built exactly what I wanted.
Cons
Nothing really comes to mind when I think about what I liked least.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anita
Management Consulting, 1-10 employees
Less than 6 months
“Really glad I chose outgrow again
Pros
It's really easy to use. Whenever I ran into any problems their customer support got back to me quickly with the right answers.
Cons
It took me some time to figure out which quiz type would give me the results I wanted and that was frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karin
E-Learning, N/A employees
More than a year
“Awesome company with excellent support
Pros
First off, their quizzes have tons of customization which is great especially if your quiz results aren't simple. Second, their chat support is always there when I need help and super fast with answers. Third, they've been flexible and friendly with pricing when I needed extra features outside my plan. They really do offer custom plans for small businesses. If you're unsure about their plans just talk to them and they'll make a plan that fits you.
Cons
Honestly nothing major. Whenever I ran into issues, they fixed them quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Connie
Computer Software, 11-50 employees
Less than 6 months
“Easy interface and friendly service
Pros
Using this tool was extremely easy. I made a survey in under 10 minutes and a calculator even faster than on other platforms. Whenever I had questions their customer service helped me quickly and clearly.
Cons
I wish I had more design customization options. Since I'm on a certain subscription tier, I'm limited in what I can adjust. But considering my team size, upgrading to the next tier isn't ideal for us.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jennifer
Professional Training & Coaching, N/A employees
Less than 6 months
“I'm satisfied
Pros
The whole process was very simple and smooth. Every time I reached out to Outgrow with questions, I was happy with the quick responses and help I got.
Cons
Some features were a bit confusing when I tried to map them to my email database.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Yurii
Computer Software, 101-500 employees
Less than a year
“Everything you need but not dependable
Pros
Compared to other tools, It is a really strong platform. What I especially like is that it's the only one I've seen that shows conditional messages based on multiple variables.
Cons
With thi tool, I can do calculations using either Excel formulas or native formulas. The Excel option gives the right results but is so slow that it's almost unusable. The native formulas are fast but often give wrong results and customer support hasn't been able to fix this. Honestly their customer service is the worst I've ever experienced.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
1
Functionality
3
Mads
Health, Wellness and Fitness, N/A employees
More than a year
“Major shift for interactive content
Pros
At VoresSundhed, where we focus on reviews and recommendations, we got to explore It a lot. It really helped improve how we create content and engage with our audience.
Cons
It works well with many tools but there have been times I wished it integrated with some niche marketing tools we use. Adding more integrations would make the platform even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sarah
Management Consulting, 500+ employees
Less than a year
“Easy way to create interactive content
Pros
It was really easy to use even though I didn't have much experience with similar platforms. When I needed help, an Outgrow rep was available right away, super knowledgeable, polite and professional. Plus I impressed my client with how customizable and nicely branded their survey looked and it wasn't just practical, it was also stylish!
Cons
My client had some very specific needs that weren't available yet but It always offered alternative solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Allan
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Superb customer help
Pros
Fantastic! The user interface was so easy for my team. We built onboarding for our landing pages quickly and their preset templates worked really well. They let you customize a lot too! Best part is their customer support is super friendly.
Cons
I would love to have access to all features at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Heather
Marketing and Advertising, 11-50 employees
More than a year
“Helps with lead generation
Pros
Their platform is very user-friendly. I had no trouble getting started or working with it.
Cons
I've found this tool really helpful and have no complaints right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Marketing and Advertising, 1-10 employees
More than a year
“My fav tool!
Pros
It's really easy for me to use, the support team has been great and there are plenty of flexible options when I build calculators.
Cons
I love It and have no complaints about their service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Quality product & outstanding support
Pros
Their customer service team is incredible. You get 24/7 help from a real person and they never make you feel like your questions are too much.
Cons
It was tough to get used to at first but I guess that's normal with any new product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Indira
Marketing and Advertising, 11-50 employees
Free Trial
“Smart lead finder
Pros
It is quite a unique tool for prospecting because it doesn't push selling right away. Plus they have tons of templates for almost every industry.
Cons
The free trial feels too limited. I wish it was more generous.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ian
Civil Engineering, 1-10 employees
Less than 6 months
“Many features don't function
Pros
It's simple to use and you can even add your own product pictures easily.
Cons
I encountered a lot of bugs and some paid features didn't work. I still haven't received a refund.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
2
Functionality
5