Total 20 reviews

1.1

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

0%

2

Stars

15%

1

Stars

85%

Satisfaction score

Ease of use

3

Value for money

1

Customer Support

1

Functionality

2

M

Mario

Marketing and Advertising, 1-10 employees

More than a year

1.0
February 2025

Started off great, now feels like a scam

Pros

I bought a lifetime license for this software through AppSumo and initially, I was quite impressed with it. So much so I even purchased add ons. However, ever since last year, a persistent �Upgrade to Proceed� banner has rendered it nearly unusable. I reached out to support and they assured me it would be fixed but nothing has changed. It feels very unfair and misleading to ask lifetime deal users to pay again. It's been a really disappointing experience.

Cons

The way this company operates has completely ruined my trust in them. Their actions have really tarnished my opinion of them.

Rating Distribution

Ease of use

7

Value for money

1

Customer Support

1

Functionality

6

A

Alexander

Internet, 1-10 employees

More than a year

2.0
December 2024

A simple SEO tool with no support

Pros

SEO tracking across major search engines and the keyword generation tools are really useful.

Cons

Customer support doesn't exist unless you are paying. If you have a lifetime deal, you are locked out of access.

Rating Distribution

Ease of use

7

Value for money

3

Customer Support

1

Functionality

6

G

Gabrie

Banking, 1-10 employees

More than a year

1.0
October 2024

The product is bad

Pros

Honestly this platform isn't worth spending a cent on. It feels completely useless.

Cons

I feel like they are just stealing from people like taking your money and then cutting off access to what you paid for.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

T

Tomer

Online Media, 11-50 employees

More than a year

1.0
May 2024

Unacceptable customer support

Pros

I'm not satisfied at all. The only thing that worked was the accuracy of the monitoring feature; everything else didn't function for weeks.

Cons

They sold lifetime access but now they want additional payments.

Rating Distribution

Ease of use

6

Value for money

1

Customer Support

1

Functionality

2

W

Willy

Marketing and Advertising, 1-10 employees

Less than a year

2.0
April 2024

Warning to future subscribers

Pros

I haven't been able to access the Rantracker tools for several months now. I contacted their customer service and they told me they would look into the issue but nothing has been fixed. Their only suggestion was for me to pay for technical support to get my problem resolved.

Cons

There's a significant learning curve that shouldn't be ignored before using the software.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

1

Functionality

6

A

Anders

Design, 1-10 employees

More than a year

1.0
April 2024

They blocked me from using their tool, scammers

Pros

While this tool does meet my expectations in some areas, I can't recommend Ranktracker since they have made no effort to resolve my access issues with the SEO tools.

Cons

I'm blocked from accessing my account and data even though I bought a lifetime license.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Anonymous

Computer Software, 1-10 employees

More than a year

1.0
March 2024

Data held hostage by scammers

Pros

I'm really disappointed with how they have treated their early customers who trusted in their service.

Cons

They have essentially held my data hostage and are demanding more money from lifetime subscribers. The founder keeps lying, saying issues are being looked into but months go by without a solution.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Antonio

Marketing and Advertising, 1-10 employees

More than a year

1.0
February 2024

$269.10 wasted on a scam

Pros

Overall I appreciate the ease of use and the SEO features but it's hard to overlook the frustrations I have experienced with the tool.

Cons

This was a go to for me but now it's all fallen apart.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Alex

Insurance, 1-10 employees

Less than 6 months

1.0
February 2024

I was scammed, along with thousands of others

Pros

No comments from me here.

Cons

I paid for a lifetime deal through AppSumo with the promise of permanent access but now my account's blocked behind a paywall for support. They have completely breached their promise. This feels like a scam.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A

Andres

Marketing and Advertising, 1-10 employees

More than a year

1.0
January 2024

A great tool, but a terrible business model

Pros

The tool includes different sections where you can search for keywords, upload projects linked to websites, compare with competitors and track keywords for each project. It's an all in one tool.

Cons

Back in 2021, I purchased a lifetime license for this tool. At the time, it was still in development and needed funding. I used it and was happy with it, as it met the expectations outlined in the contract. However in 2023, the company behind Rank Tracker decided to disregard the lifetime deal they had offered and blocked access for all lifetime users. Now when I try to log in, I am only redirected to a page where I'm asked to purchase an annual subscription to regain access. For the past few months, the support team has been responding with vague promises that they are looking into the issue but they have made it clear that if I want to use the tool again, I need to pay for their annual support plan. This entire situation has felt like a scam and it's been a huge disappointment for those of us who trusted the company from the beginning.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

1

M

Mark

Internet, 1-10 employees

More than a year

1.0
January 2024

They will force you into a support contract or deny access to your data so stay away

Pros

It started as a good tool. The software is reasonably functional.

Cons

I was promised lifetime access but now I have to pay yearly to use the service. They are refusing to honor their commitment and have ignored my multiple attempts to contact them.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

2

C

Christian

Information Technology and Services, 1-10 employees

More than a year

1.0
December 2023

Deceptive practices and poor support from Rank Tracker

Pros

It worked fine for a brief time before they knowingly deactivated my paid account.

Cons

The software was decent until they locked me out. Now, I can't access it unless I pay for support, which wasn't part of the deal. It feels like I have been robbed.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M

Matt

Health, Wellness and Fitness, 1-10 employees

More than a year

1.0
December 2023

Absolute scam

Pros

Theres nothing good to say about this tool. It's a scam. I paid for a lifetime deal, and now everything is locked behind a paywall unless I pay for priority support, which I don't even need.

Cons

Like many others, I purchased a lifetime deal from AppSumo and at first, everything seemed fine. The tool was great and I was happy with it. But then, they locked my account behind a paywall, making it impossible to access the tool unless I paid for their yearly support plan. I don't need that support I just want access to the product I purchased. It's disappointing to see a company go back on its word like this. They are not honoring their commitments to customers who trusted them. And if you didn't get a lifetime deal from AppSumo, be aware they could change the terms at any time and effectively take your money without providing what you paid for. DO NOT TRUST THIS COMPANY.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

F

Florian

E-Learning, 1-10 employees

Less than 6 months

1.0
December 2023

The most fraudulent company in SEO

Pros

Honestly, nothing good to mention here.

Cons

I have been struggling with their terrible support for almost a year now. After purchasing the lifetime deal, they locked me out and are forcing me to buy support. This is a shady business practice.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M

Miguel

Marketing and Advertising, 1-10 employees

More than a year

1.0
December 2023

Despite purchasing a lifetime license...

Pros

I don't think there's anything worth considering in this scam tool.

Cons

Even though I paid for a lifetime license, I can't access my account anymore. They want me to pay for yearly support instead and they are not responding to my complaints. This isn't how a professional business should operate.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

DW

Dr Willy

Online Media, 1-10 employees

More than a year

1.0
December 2023

The biggest scam I've seen in 20 years online

Pros

It did what it was supposed to for several months but that's about it.

Cons

They have turned into a ransomware-like company, locking down the access I paid for. Now they have taken all my data.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

4

A

Anonymous

Wholesale, 1-10 employees

More than a year

1.0
November 2023

Watch who you get involved with, it won't end well.

Pros

The UI is good, the tools are well thought out and the accuracy is relatively decent.

Cons

This is a company you shouldn't trust with your business or your data. The customer representative uses deceptive tactics to trap users, only to leave them high and dry later on. Here's why: 1) They have placed lifetime deal users behind a paywall, disguised as a "Support Plan." Several years ago the customer representative ran a lifetime deal through AppSumo, promising lifetime access to their software for an early investment. But soon after they restricted access to our accounts and insisted we purchase their "priority support" just to regain access. Despite reaching out multiple times over the last year, I have only received the same generic response and have not had my access restored. 2) They promised features like Amazon rank tracking but two years later, its clear they had no intention of adding this feature. It feels like they are just out to make as much money as possible, trapping users in their system without delivering on promises. The software itself works well for SEO and offers good visibility but when the company lacks ethics and values, it's hard to justify investing time and resources into it. There are plenty of alternatives out there with better reputations. I trusted the customer representative and it's been a huge letdown. So, if you're considering them, buyer beware!!!! you may wake up one day to find your hard work and trust gone. It's not worth the risk.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

R

raffaella

Education Management, 1-10 employees

More than a year

1.0
November 2023

Avoid this

Pros

It worked fine until it didn't. They sold lifetime deals and then blocked access for those clients.

Cons

Poor behavior, poor communication and no regard for customer loyalty. It's a scam.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

F

Felix

Marketing and Advertising, 11-50 employees

More than a year

2.0
November 2023

This company is not trustworthy

Pros

The tool itself is decent, though it's a bit buggy. It performs basic functions, but the SEO analysis and website recommendations are pretty much useless. The keyword tracking works but it's limited to just a few keywords. If you want more, you'll have to pay again.

Cons

Customer service is useless. They change pricing plans without informing you and try to charge you more. They just ghost you when you try to get answers.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

1

Functionality

3

K

Kristen

Marketing and Advertising, 1-10 employees

More than a year

1.0
November 2023

A very bad experience

Pros

Not much good to say about this software.

Cons

They removed my access despite me paying for a lifetime deal. This is completely unethical.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

2