Ranktracker Reviews
Total 20 reviews
1.1
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars0%
3
Stars0%
2
Stars15%
1
Stars85%
Satisfaction score
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Mario
Marketing and Advertising, 1-10 employees
More than a year
“Started off great, now feels like a scam
Pros
I bought a lifetime license for this software through AppSumo and initially, I was quite impressed with it. So much so I even purchased add ons. However, ever since last year, a persistent �Upgrade to Proceed� banner has rendered it nearly unusable. I reached out to support and they assured me it would be fixed but nothing has changed. It feels very unfair and misleading to ask lifetime deal users to pay again. It's been a really disappointing experience.
Cons
The way this company operates has completely ruined my trust in them. Their actions have really tarnished my opinion of them.
Rating Distribution
Ease of use
7
Value for money
1
Customer Support
1
Functionality
6
Alexander
Internet, 1-10 employees
More than a year
“A simple SEO tool with no support
Pros
SEO tracking across major search engines and the keyword generation tools are really useful.
Cons
Customer support doesn't exist unless you are paying. If you have a lifetime deal, you are locked out of access.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
1
Functionality
6
Gabrie
Banking, 1-10 employees
More than a year
“The product is bad
Pros
Honestly this platform isn't worth spending a cent on. It feels completely useless.
Cons
I feel like they are just stealing from people like taking your money and then cutting off access to what you paid for.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Tomer
Online Media, 11-50 employees
More than a year
“Unacceptable customer support
Pros
I'm not satisfied at all. The only thing that worked was the accuracy of the monitoring feature; everything else didn't function for weeks.
Cons
They sold lifetime access but now they want additional payments.
Rating Distribution
Ease of use
6
Value for money
1
Customer Support
1
Functionality
2
Willy
Marketing and Advertising, 1-10 employees
Less than a year
“Warning to future subscribers
Pros
I haven't been able to access the Rantracker tools for several months now. I contacted their customer service and they told me they would look into the issue but nothing has been fixed. Their only suggestion was for me to pay for technical support to get my problem resolved.
Cons
There's a significant learning curve that shouldn't be ignored before using the software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
1
Functionality
6
Anders
Design, 1-10 employees
More than a year
“They blocked me from using their tool, scammers
Pros
While this tool does meet my expectations in some areas, I can't recommend Ranktracker since they have made no effort to resolve my access issues with the SEO tools.
Cons
I'm blocked from accessing my account and data even though I bought a lifetime license.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Anonymous
Computer Software, 1-10 employees
More than a year
“Data held hostage by scammers
Pros
I'm really disappointed with how they have treated their early customers who trusted in their service.
Cons
They have essentially held my data hostage and are demanding more money from lifetime subscribers. The founder keeps lying, saying issues are being looked into but months go by without a solution.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Antonio
Marketing and Advertising, 1-10 employees
More than a year
“$269.10 wasted on a scam
Pros
Overall I appreciate the ease of use and the SEO features but it's hard to overlook the frustrations I have experienced with the tool.
Cons
This was a go to for me but now it's all fallen apart.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Alex
Insurance, 1-10 employees
Less than 6 months
“I was scammed, along with thousands of others
Pros
No comments from me here.
Cons
I paid for a lifetime deal through AppSumo with the promise of permanent access but now my account's blocked behind a paywall for support. They have completely breached their promise. This feels like a scam.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Andres
Marketing and Advertising, 1-10 employees
More than a year
“A great tool, but a terrible business model
Pros
The tool includes different sections where you can search for keywords, upload projects linked to websites, compare with competitors and track keywords for each project. It's an all in one tool.
Cons
Back in 2021, I purchased a lifetime license for this tool. At the time, it was still in development and needed funding. I used it and was happy with it, as it met the expectations outlined in the contract. However in 2023, the company behind Rank Tracker decided to disregard the lifetime deal they had offered and blocked access for all lifetime users. Now when I try to log in, I am only redirected to a page where I'm asked to purchase an annual subscription to regain access. For the past few months, the support team has been responding with vague promises that they are looking into the issue but they have made it clear that if I want to use the tool again, I need to pay for their annual support plan. This entire situation has felt like a scam and it's been a huge disappointment for those of us who trusted the company from the beginning.
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
1
Mark
Internet, 1-10 employees
More than a year
“They will force you into a support contract or deny access to your data so stay away
Pros
It started as a good tool. The software is reasonably functional.
Cons
I was promised lifetime access but now I have to pay yearly to use the service. They are refusing to honor their commitment and have ignored my multiple attempts to contact them.
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
1
Functionality
2
Christian
Information Technology and Services, 1-10 employees
More than a year
“Deceptive practices and poor support from Rank Tracker
Pros
It worked fine for a brief time before they knowingly deactivated my paid account.
Cons
The software was decent until they locked me out. Now, I can't access it unless I pay for support, which wasn't part of the deal. It feels like I have been robbed.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Matt
Health, Wellness and Fitness, 1-10 employees
More than a year
“Absolute scam
Pros
Theres nothing good to say about this tool. It's a scam. I paid for a lifetime deal, and now everything is locked behind a paywall unless I pay for priority support, which I don't even need.
Cons
Like many others, I purchased a lifetime deal from AppSumo and at first, everything seemed fine. The tool was great and I was happy with it. But then, they locked my account behind a paywall, making it impossible to access the tool unless I paid for their yearly support plan. I don't need that support I just want access to the product I purchased. It's disappointing to see a company go back on its word like this. They are not honoring their commitments to customers who trusted them. And if you didn't get a lifetime deal from AppSumo, be aware they could change the terms at any time and effectively take your money without providing what you paid for. DO NOT TRUST THIS COMPANY.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Florian
E-Learning, 1-10 employees
Less than 6 months
“The most fraudulent company in SEO
Pros
Honestly, nothing good to mention here.
Cons
I have been struggling with their terrible support for almost a year now. After purchasing the lifetime deal, they locked me out and are forcing me to buy support. This is a shady business practice.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Miguel
Marketing and Advertising, 1-10 employees
More than a year
“Despite purchasing a lifetime license...
Pros
I don't think there's anything worth considering in this scam tool.
Cons
Even though I paid for a lifetime license, I can't access my account anymore. They want me to pay for yearly support instead and they are not responding to my complaints. This isn't how a professional business should operate.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Dr Willy
Online Media, 1-10 employees
More than a year
“The biggest scam I've seen in 20 years online
Pros
It did what it was supposed to for several months but that's about it.
Cons
They have turned into a ransomware-like company, locking down the access I paid for. Now they have taken all my data.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
4
Anonymous
Wholesale, 1-10 employees
More than a year
“Watch who you get involved with, it won't end well.
Pros
The UI is good, the tools are well thought out and the accuracy is relatively decent.
Cons
This is a company you shouldn't trust with your business or your data. The customer representative uses deceptive tactics to trap users, only to leave them high and dry later on. Here's why: 1) They have placed lifetime deal users behind a paywall, disguised as a "Support Plan." Several years ago the customer representative ran a lifetime deal through AppSumo, promising lifetime access to their software for an early investment. But soon after they restricted access to our accounts and insisted we purchase their "priority support" just to regain access. Despite reaching out multiple times over the last year, I have only received the same generic response and have not had my access restored. 2) They promised features like Amazon rank tracking but two years later, its clear they had no intention of adding this feature. It feels like they are just out to make as much money as possible, trapping users in their system without delivering on promises. The software itself works well for SEO and offers good visibility but when the company lacks ethics and values, it's hard to justify investing time and resources into it. There are plenty of alternatives out there with better reputations. I trusted the customer representative and it's been a huge letdown. So, if you're considering them, buyer beware!!!! you may wake up one day to find your hard work and trust gone. It's not worth the risk.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
raffaella
Education Management, 1-10 employees
More than a year
“Avoid this
Pros
It worked fine until it didn't. They sold lifetime deals and then blocked access for those clients.
Cons
Poor behavior, poor communication and no regard for customer loyalty. It's a scam.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Felix
Marketing and Advertising, 11-50 employees
More than a year
“This company is not trustworthy
Pros
The tool itself is decent, though it's a bit buggy. It performs basic functions, but the SEO analysis and website recommendations are pretty much useless. The keyword tracking works but it's limited to just a few keywords. If you want more, you'll have to pay again.
Cons
Customer service is useless. They change pricing plans without informing you and try to charge you more. They just ghost you when you try to get answers.
Rating Distribution
Ease of use
4
Value for money
1
Customer Support
1
Functionality
3
Kristen
Marketing and Advertising, 1-10 employees
More than a year
“A very bad experience
Pros
Not much good to say about this software.
Cons
They removed my access despite me paying for a lifetime deal. This is completely unethical.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
2