Total 14 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

14%

3

Stars

0%

2

Stars

7%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N

Nicole

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
November 2024

Really helped us grow

Pros

The platform is very beginner friendly and they provide great support whenever I need assistance. I also like how quickly I started seeing results. And the best thing is that I have started seeing the results immediately.

Cons

There is a lot to learn and finding the time to do so is challenging for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

V

Viola

Recreational Facilities and Services, 1-10 employees

Less than a year

5.0
June 2024

Great feature set for start-ups

Pros

Referrizer covers all the essential marketing tools for small businesses. I can easily email or text my clients, automate emails and set up a loyalty program. Plus I can even connect with local businesses to partner on offers. Also it is a powerful system and I keep learning new ways to generate more leads.

Cons

At first I felt like I was not fully up to date with all the new features but the customer support team was amazing and really helped me out!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Misty

Consumer Services, 11-50 employees

Free Trial

5.0
April 2024

Nothing tops it right now

Pros

Everything about it is amazing. There is nothing else quite like it available in the market I feel like.

Cons

I love everything about the product. It is by far the most effective one I have used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberly

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0
April 2024

Early days but so far so good

Pros

I really liked how easy it was to use and how user friendly the software was during the setup process.

Cons

The only issues faced was that my antivirus/firewall blocked the Universal Share Link for my campaign because of phishing so I had to manually add the Referrizer site to my safe list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dwayne

Health, Wellness and Fitness, 11-50 employees

Less than a year

4.0
April 2024

Very versatile system

Pros

The best thing is that I can create campaigns with multiple channels, automate lead management and run a loyalty program. It is like everything I needed is available on one platform.

Cons

There are so many options and functions that it can sometimes feel a bit overwhelming. And I feel like the knowledge base could also be more detailed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

T

Tony

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
April 2024

Great team to partner with

Pros

Their team is always there when we need them providing quick solutions. Plus the CRM is easy to use and has all the functions we require.

Cons

I have not come across anything negative so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Silvia

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2024

It was easy to set up and train others

Pros

The setup process and training with Jude were excellent. She made everything easy to understand and addressed all my questions.

Cons

Well there is nothing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steven

Hospitality, 1-10 employees

More than a year

5.0
March 2024

Does exactly what we need

Pros

We love the flexibility and power of the platform. I would say it is a must have for our business.

Cons

At times I find it a little tricky to set up properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L

Lenys

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
March 2024

Budget-friendly software

Pros

Not only is it easy to use but it is also affordable. This vendor was recommended to us by our franchisor.

Cons

It is good but I think it would be helpful to have someone dedicated to managing it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

C

Cheyenne

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
March 2024

Can't get enough of these tools

Pros

I just got started with Referrizer's tools and on my first campaign, I had 3 accepted comeback offers. So I am excited to see the results after my first 30 days.

Cons

Nothing that I dislike. I am happy with all the tools I have been provided.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathy

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2024

Great experience working with them

Pros

Jane's our customer support representative, explained everything very well to us and she was always willing to help and assist. What else could we ask for?

Cons

It is not as easy to use on my own. I log in and get a bit confused.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jessica

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
January 2024

Helps me big time with getting reviews

Pros

Well I have seen an increase in reviews since using Referrizer and it has made managing my reputation much easier.

Cons

The syncing between Mindbody contacts and Referrizer's email list does not pull a lot of contacts unless they click the right buttons to opt in for email promos. Instead I have to go in manually and change each contact, which is really time consuming when you have a large list.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

J

JON

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
January 2024

Love the results we've seen

Pros

There is a lot that I like about but the think I like the most is the automation and lead generation features.

Cons

Nothing really stands out as negative from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jill

Health, Wellness and Fitness, 1-10 employees

Free Trial

2.0
January 2024

Works okay, not amazing

Pros

The pop up works great on my site but that is all I can say as it is the only thing I able to use on the free trial.

Cons

The pop up is all I can use on the free trial. The rest requires extra setup and I have to call or email to get help. Why limit the usage or make it harder on a free trial? I have used them in the past with the full setup and guaranteed payment. When I pointed out the lack of leads generated and asked them to honor their guarantee they initially refused. It was not until we threatened legal action that they finally upheld their promise.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4