Scorpion Software Reviews

“No one does it better than this team

Pros

Honestly their customer service is incredible. There is really nothing else I can add because it's just that good.

Cons

I actually have nothing negative to say. Really nothing at all.

“Scorpion truly changed the game

Pros

Out of all the software products we have used, Scorpion has by far the best customer service. They are super responsive and always make it clear how their product is helping us so I never have to wonder if we are getting our money's worth.

Cons

It's so not cheap but our business has grown so much that the cost is absolutely worth it.

“Amazing help from the support

Pros

They created a fantastic website for us and are always available to assist whenever I need help. I appreciate that so much.

Cons

I have not had any issues with Scorpion.

“The backbone of my business and marketing

Pros

Prompt, transparent, professional and friendly tool. I always feel like they have my best interests at heart and that is something I really value.

Cons

There is honestly nothing to dislike about Scorpion.

“Unmatched customer service

Pros

They are incredibly attentive and responsive and when problems come up, they solve them quickly and effectively.

Cons

We have had no negative experiences with them.

“I highly recommend customer team

Pros

Efficiency, effectiveness and great communication are what I love most about working with them.

Cons

They are pricey but you definitely get what you pay for.

“Do not consider this if you already have a business

Pros

Their lead portal is super easy to use, there is no confusion, just straight to the point.

Cons

They did not really seem to know or understand some of the areas they claimed to be experts in, like website development and optimizing Google Ads.

“Avoid wasting your money on this

Pros

Honestly I did not have a good experience. They just billed us and seemed way more focused on that than actually helping us with marketing.

Cons

Absolutely terrible service. They care more about billing than actually delivering the promised services. $8k down the drain and not a single dollar in ROI. Then when I canceled, they charged my card without permission. Terrible experience and I was lied to from the start. All calls were recorded and I'll be filing a complaint.

“Fantastic customer service!

Pros

The customer service is great and their communication is clear and easy to understand.

Cons

There is just so much data provided for metrics that it can be overwhelming.

“Reliable guidance and quick response

Pros

What I really appreciate is Scorpion's willingness to give us real time analytics so we can see how well our marketing is actually working. It has been a big game changer.

Cons

Scorpion is a variable expense that's often hard for boutique firms to manage and it sometimes affects the effectiveness of our marketing program. This might be the nature of marketing in the AI era but we will need creative cost structuring to manage the impact on our marketing as our relationship continues.

“Top-quality service!

Pros

Our representative and her team have really gone above and beyond for us. They make us feel like we are their number one priority and it shows in everything they do.

Cons

Nothing! They handle problems and always work to improve them.

“Scorpion has been with us for the long haul

Pros

Our online presence has grown a lot and even my competitors have noticed. One of them even told me how well we are doing and gave a shout-out to Scorpion for helping us.

Cons

The price is a bit high but you really do get what you pay for.

“Always get everything in writing, expect poor communication

Pros

The website they created is beautiful but I think the SEO side of things could be a lot better.

Cons

When we decided to cancel, I sent multiple emails, contacted support through the message system and left phone messages. I did not get a response for three weeks. When I finally did hear back, they told me we owed another month's payment because we had not given a 30-day notice. We had not even used their services for over a month.

“Very disappointing experience

Pros

Honestly there was nothing positive about the experience. I would not recommend them.

Cons

It is expensive, hard to get ahold of, not accountable and unprofessional.

“Hire a marketing firm that truly becomes part of your team

Pros

What really stands out to me is the personal touch. Every time I have worked with Scorpion, it feels more like a partnership and I know they genuinely care about my business's success.

Cons

The dashboard is awesome and Im just starting to learn about their new features. But we are struggling to integrate it into our daily SOPs and internal systems.

“Outstanding marketing campaigns

Pros

The communication is amazing. They are always responsive and on top of everything, which makes things so much easier for us.

Cons

I don't really have any downsides. It is costly but I feel like I am getting my money's worth and the service they provide is phenomenal.

“Scorpion holds the key to success

Pros

Scorpion has consistently brought in a solid number of quality leads. It's exactly what we need to keep growing.

Cons

I have been a client for 6 years and honestly have nothing negative to say.

“Outstanding!

Pros

The team is always responsive and really puts in the effort on every task we work on together. We are so grateful for everything they have done for us.

Cons

I honestly don't have anything that stands out to me as a downside.