Total 17 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

29%

3

Stars

12%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

JL

Jose Luis

Farming, 1-10 employees

More than a year

2.0
February 2024

Failed on Google reviews

Pros

I've been trying for over a year to get our reviews listed on Google through their service but they finally told me it just doesn't work with our platform. When I asked to cancel with a month's notice, they surprised me by saying I'd have to stay on for another six months even though I've been paying every month for more than two years. Meanwhile they keep sending me invoices like nothing's changed which is really frustrating.

Cons

Customer service has been frustrating. After more than a year of trying, our reviews never showed up on Google. They finally told me their service doesn't work with our platform. When I asked to cancel with a month's notice, they said I had to stay for another six months even though I've been paying monthly for over two years. They still keep sending invoices which is really annoying.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

2

A

Alexander

Airlines/Aviation, N/A employees

Less than 6 months

5.0
July 2023

Best tool for Skeepers influencers

Pros

The products they offer are really simple and easy for me to use. Honestly they've become something I really depend on daily because they're just that necessary for what I do.

Cons

I don't have anything I dislike but I feel like there are still more features they could add to make it better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mariana

Animation, 1-10 employees

More than a year

5.0
March 2023

Perfect for everyday needs

Pros

I use this tool pretty much every day because it's got a bunch of great campaigns that I actually enjoy exploring. It keeps things fresh and interesting, so I'm always coming back for more.

Cons

I honestly like everything about it. I haven't had any problems or issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jessica

Program Development, 500+ employees

Less than a year

3.0
December 2022

Helps work with influencer brands

Pros

UsingIt is pretty easy and interactive. I like how it looks and it's visually pleasing and smooth to use especially when I'm on my mobile device which makes everything really convenient.

Cons

You can't cancel a campaign if it's not a good fit for you, so you end up with lots of campaigns that don't really interest you.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Computer Software, 11-50 employees

Less than 6 months

4.0
December 2022

Beginner-friendly influencer software

Pros

From the moment I sign into the platform, I immediately notice how user-friendly it is. Everything is designed to make the tool easy to figure out and quick to use.

Cons

The influencers on the platform seem more like beginners testing out campaigns but they're not really high-quality influencers.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Sandra

Primary/Secondary Education, 51-100 employees

More than a year

5.0
July 2022

Campaign tracking tool

Pros

It is very simple and it's perfect for people like me micro-influencers who want to easily access promotional campaigns or brand events. It's worked really well for me and I find it very helpful.

Cons

The mobile app doesn't work well. It often deletes my login information and I have to reconnect to my networks again and again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Chanez

Apparel & Fashion, 500+ employees

More than a year

4.0
February 2022

Very good platform

Pros

I think It's well-designed overall. It gives me all the necessary tools and statistics to keep track of and measure how my influencer campaigns are performing. The customer service team is excellent and they're always available when I need help and their communication is smooth and professional.

Cons

Unfortunately, the software can be slow and some influencer profiles aren't very good quality.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

9

A

Anna

Pharmaceuticals, 500+ employees

Less than a year

3.0
February 2022

Easy for non techyy

Pros

I don't consider myself a computer expert but It's is so easy to use that I never feel lost or overwhelmed while using it. It really makes things simpler for people like me.

Cons

The overall quality of the influencers isn't very great, in my opinion.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

8

S

Sandra

Health, Wellness and Fitness, 500+ employees

Less than 6 months

5.0
January 2022

Simplest way to reach out

Pros

One thing I love about It is how easy it is to use. The steps for completing tasks are clearly laid out and well-organized. They're always adding new features, and with each update, it gets easier and more intuitive. Plus the advisors are fantastic, communication is quick, convenient and they always respond when I need assistance.

Cons

I'm not very experienced with managing influencers but when there are problems, the influencers contact us as if we could fix things. Maybe It should work on improving how influencers and the platform communicate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eva

Health, Wellness and Fitness, 101-500 employees

Less than a year

4.0
January 2022

Strong support for brand growth

Pros

I've noticed that most of the profiles posting here are genuine and serious about their content. It gives me more confidence in the platform knowing that the people involved are trustworthy.

Cons

Sometimes the profiles aren't very high-quality or they have a huge number of followers but don't seem genuine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

9

M

Marlene

Cosmetics, 500+ employees

Less than a year

4.0
January 2022

Good time using Hivency

Pros

The customer support is responsive and helpful which I really appreciate. There's also a lot of profiles available and I'm happy they've added TikTok integration, it makes the platform even more versatile and current.

Cons

The logistics can be complicated and sometimes feels slow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

8

A

Agnes

Apparel & Fashion, 51-100 employees

More than a year

5.0
January 2022

Works well & support is good

Pros

I find It user friendly which makes it really useful when I'm training new users or team members. It simplifies the learning process a lot.

Cons

Sometimes the platform takes a while to load which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Audrey

Cosmetics, 51-100 employees

Less than a year

4.0
January 2022

Smooth platform and great crew

Pros

The features on It are quick to pick up and I actually enjoy setting up and designing campaigns here. Campaign creation is fast and I always feel supported because the Hivency team is professional, caring and attentive and they constantly check in to make sure everything is going well.

Cons

Finding the right influencers isn't very obvious at first and can take some time to figure out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Juanjo

Leisure, Travel & Tourism, 51-100 employees

More than a year

5.0
January 2022

Really positive experience

Pros

It's very user-friendly and smart. It offers plenty of options for creating campaigns and there are lots of content creators to collaborate with. These creators come from various age groups, have different follower counts and bring unique qualities that fit perfectly with different kinds of campaigns.

Cons

It can be hard to coordinate things with creators sometimes especially for our product since we need smooth communication and tight deadlines.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ML

Maria Luisa

Food & Beverages, 11-50 employees

Less than a year

5.0
December 2021

Totally recommend it

Pros

I really value the comfort and functionality of this platform. It has a huge database that's easy to use and there's a whole professional team behind it that keeps things running smoothly.

Cons

Everything is good on our side. We don't have any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justine

Apparel & Fashion, 51-100 employees

Less than a year

5.0
December 2021

I'm pleased

Pros

Using It is very easy and whenever I've needed help, the support team has been perfect and they're knowledgeable and quick to respond.

Cons

The software can be slow at times and sometimes the influencers' Instagram accounts don't load properly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

M

Marion

Cosmetics, 500+ employees

More than a year

5.0
October 2021

User-friendly interface

Pros

It is really easy to understand and use. It keeps getting better because they are always fixing things and adding new stuff which makes using it more fun as time goes on.

Cons

The logistics part isn't great yet but I can see it's getting better slowly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9