Total 6 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

NA

Namrata A.

Health, Wellness and Fitness, 11-50 employees

Less than a year

4.0
August 2025

Top email marketing tool

Pros

Smartr offers a lot of features and automation options. We can set everything to run on its own and the software handles most tasks for us, making things much easier.

Cons

Well.. I find the new dashboard a bit complicated to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

NK

Naser K.

Business Supplies and Equipment, 51-100 employees

Less than a year

4.0
August 2024

Craft impressive newsletters in no time

Pros

I have found SmartrMail really helpful for email marketing in e-commerce. By sorting my audience based on their buying habits, I've been able to send more targeted emails, which has resulted in more people opening them

Cons

It feels more limited compared to other platforms I have used. At the moment, I only benchmark the subject lines and preheader text but I don't analyze the full email body or its different formats.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

DD

Deepraj D.

Digital Marketing, 11-50 employees

Less than a year

5.0
April 2024

Delivers Exceptional results in Email Campaigns

Pros

Honestly, this tool delivers excellent results with our email data from ad campaigns, it also makes sure the emails go directly to the inbox with very few ending up in the spam folder.

Cons

The email tracking system works well but let me tell you that the results are not always perfectly accurate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LG

Lewis G.

Mid Market, 51-100 employees

Less than a year

5.0
November 2023

Handles everything I need

Pros

Setting it up is quite simple and it offers a lot of features that can be integrated into the platform.Few of my favorite aspects are that I can reply to messages, complete surveys and stay connected easilyy.

Cons

Occasionally, there are issues with speed which can be really annoying. It also takes a bit of time to get used to the campaign email layout, as it's not the most user friendly

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AS

Anjels S.

Mid Market, 51-100 employees

Less than a year

5.0
June 2023

Increased my sales significantly!

Pros

I really like how it comes with a drag and drop email editor and customizable tables for building email campaigns. Plus there is a product recommendation feature that we can use in your emails and a tracking option to monitor how our campaigns are doing.

Cons

The number of customizable templates is limited and let me tell you that many of the better ones require a more expensive subscription.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Oil & Energy, 51-100 employees

Less than a year

4.0
March 2022

User friendly product

Pros

This product is simply the best and full of hidden gems that you only discover the more you use it and I must say the customer support is excellent too.

Cons

There is a bit of a learning curve to truly unlock all the features but the excellent service they provide makes it easy to get the hang of things.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8