Total 4 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

75%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

ER

Elyse R.

Marketing and Advertising, 11-50 employees

More than a year

4.0
January 2025

SOCi works well for what I need

Pros

I've been using SOCi for several years now and overall, it is been super easy to work with. The data is solid and really easy to understand. I do wish they'd bring in more social platforms especially YouTube but all in all my experience has been pretty great.

Cons

I really wish they'd integrate with YouTube. It would add way more value and give customers like me better data insights.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

P

Paige

Management Consulting, 500+ employees

Less than 6 months

3.0
March 2024

Took a while to get everything running

Pros

There's actually a lot you can do on this platform especially with all the different add ons. We've been using the listings management feature and so far it's going really well.

Cons

We had a lot of trouble during the setup process and honestly, the customer support from the SOCi team wasn't great..

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

6

Functionality

6

C

Chad

Building Materials, 1-10 employees

More than a year

4.0
March 2024

Totally loved it

Pros

We use SOCi through our corporation and honestly, it's been amazing. It handles everything we need without much hassle.

Cons

When the system goes down, that's it.. it's completely unusable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MC

Marina C.

Internet, 1-10 employees

4.0
March 2023

My go-to for modern marketing success

Pros

What I love most is how easy it is to manage all my search pages and social profiles in one place. It's saved me a ton of time and effort. Having everything centralized has really helped strengthen my online presence across multiple platforms.

Cons

They do offer training and support but I think the onboarding could be way better especially for people who are new to digital marketing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10