Total 7 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

71%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

F

Fernando

Telecommunications, N/A employees

Less than a year

5.0
January 2024

SocialFlow for professional use

Pros

I really like this because it helps me get better content for social networks and makes my work easier by letting me analyze data in real time.

Cons

One downside for me is that there's no free trial and they don't have live customer service which can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

U

Uzuazokaro

Food & Beverages, 101-500 employees

More than a year

5.0
January 2023

Super easy to use

Pros

What I love about it is how easy it is to create and manage social media content. I can put my posts on several social platforms without any issue.

Cons

I think the pricing could be better. It should be a bit cheaper to compete more and they should let people create a free trial account so they can try it out and see if they like it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

B

Brent

Writing and Editing, 51-100 employees

Less than 6 months

4.0
March 2022

Simplify social post scheduling

Pros

I started using It a few months ago when I got a new job. I like how easy it is to schedule and rearrange posts for different social platforms whenever I need to. I mostly use it for Facebook but it works with lots of platforms. Plus I can put posts on hold or pause my queues which is very helpful.

Cons

It can be buggy sometimes but the support team usually responds pretty fast. The interface isn't the slickest though and the design could definitely use some improvement.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

A

Anonymous

Newspapers, 500+ employees

More than a year

4.0
September 2020

Handy tool for social post creation

Pros

It lets me work across different social platforms at the same time. I use it for Twitter and Facebook but they also support LinkedIn and Pinterest. It gives me a nice overview of scheduled posts and also shows analytics like clicks and retweets for Twitter. I can manage multiple accounts easily. One time I had to reach out to their customer service and they got back to me quickly and fixed my problem.

Cons

It has been buggy at times. I've had posts go up that I'm pretty sure weren't my fault. Some coworkers have also had issues with bugs when posting. The interface design could be better too but that's more about looks than function.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

A

Anonymous

Entertainment, 1-10 employees

More than a year

4.0
January 2019

Solid analytics but posting is tricky

Pros

The analytics here are some of the best I've seen when it comes to managing social media.

Cons

The interface and design aren't great but I think it will appeal more to people who are comfortable with technical stuff.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Food & Beverages, 11-50 employees

Less than a year

4.0
May 2018

Somewhat clunky

Pros

This tool really solves the problem of social media management and scheduling for me. I can connect RSS feeds and also set a limit on the number of posts.

Cons

It's painfully slow for me. It takes like 10 seconds just to load anything. I try to avoid using it unless I really have to because of that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Publishing, 1-10 employees

More than a year

4.0
April 2018

Good for handling multiple social profiles

Pros

I love that I can create one post and share it across multiple social media accounts and platforms all in one place. It saves me so much time.

Cons

I wish it had more features like the real social media platforms do. It's hard to tag accounts, the "reach" estimator isn't very clear and it doesn't support many Instagram features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6