Telecommunications, 500+ employees
Less than 6 months
“Simple interface!”
Pros
The onboarding was quick and the interface is simple to navigate. The backend is well organized and the front end recording process is very easy for users.
Cons
It has a ton of features so I was a little unsure where to begin. Thankfully their team made sure my onboarding was simple and easy to follow. It was a great experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Telecommunications, 500+ employees
Less than 6 months
“easy, professional video creation”
Pros
I'm really impressed with how easy it is to create and manage videos on this platform. Integrating it into our business was a smooth process and the videos we produce look so professional they could easily pass for studio quality.
Cons
We have a lot of ideas for how to improve the current features and we're excited to see those updates roll out soon.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 500+ employees
Less than a year
“Easy to use”
Pros
Implementing this software was simple. The interface made it simple to review, filter and export our video reviews.
Cons
The main area for improvement is the video editing. If you're looking for production-level polish, you'd still need to export the files and edit them in another program.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
Less than 6 months
“Simple setup, met all expectations”
Pros
Setting it up and getting it live on our website was super simple. The platform is really intuitive and easy to navigate when I need to find specific videos. I also love the automation as it works well without disrupting our other email systems.
Cons
We honestly have nothing bad to say about the software, it completely exceeded our expectations!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
Less than a year
“turnkey solution for authentic video marketing”
Pros
StoryTap is a complete turnkey solution that let us easily add video reviews, testimonials and Q&As to our marketing. The best part is the authenticity, we get real people sharing their genuine experiences, not overly polished ads. That kind of honest result is priceless.
Cons
Customizing the video player to match our website's look was a bit tricky at first. Luckily the StoryTap team connected us with their tech support who walked us through the setup and embedding process without any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“great for video reviews”
Pros
It's an easy to use platform for gathering authentic video reviews. The customer service team made the entire process, from onboarding to collecting videos, completely smooth.
Cons
I haven't run into a single issue while using the StoryTap platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10