Total 6 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

0%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AO

Ash O.

Not Specified, 11-50 employees

3.0
March 2025

We use Triplewhale with performance-based pricing

Pros

I like how easy it is to use but the tech behind it often gets data attribution wrong, about half the time it does not credit the original source properly. Since the AI era, it's been failing more often.

Cons

The pricing feels a bit steep for small business owners like me.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

DA

Dre A.

Marketing, 11-50 employees

5.0
October 2024

It provides valuable insights and lets users access all data in one place

Pros

It's simple to navigate and shows data for each advertising platform clearly.

Cons

Sometimes data doesn't update right away on desktop but works fine on the app or mobile.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RS

Ryan S.

Creative Director, 11-50 employees

5.0
September 2024

Precise data

Pros

What I love most about Triple Whale is that it tracks revenue from ads more accurately than Facebook or Google.

Cons

I wish the info was real time instead of always showing data from the previous day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MI

Muhammad I.

Performance, 11-50 employees

5.0
September 2024

The top tracking and attribution software for Shopify stores

Pros

I really appreciate the variety of attribution models, the creative cockpit and being able to see true creative performance when making decisions. The data's authenticity is, in my opinion, the biggest win!

Cons

It doesn't work with non Shopify sites so we have to rely on other attribution software that just doesn't compare to Triple Whale.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HM

Hamza M.

Media, 11-50 employees

5.0
September 2024

Revolutionized my media buying approach

Pros

It's hands down the most useful tool for helping us with our media buying strategy.

Cons

Reporting needs improvements, especially when choosing different time periods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jason C.

E-Commerce, 11-50 employees

5.0
September 2024

Transformed the way we workk

Pros

Now that the AI assistant keeps improving, Triple Whale has become a tool anyone on our team can use.

Cons

Amazon data is not stored on their platform so you are always limited by the API lookback window, which is not very long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9