tvScientific Reviews

Pros

The team was always polite, but polite does not make up for being overbilled and then stonewalled. If you run performance marketing where accurate attribution and clean billing actually matter, keep very close tracking of your own and do not rely on their reporting for a second.

Cons

We ran tvScientific as a CPA affiliate channel for our CTV advertising and ended up in a months long fight over reporting and billing that still is not fully resolved. Starting in mid-June, the raw site visits their pixel recorded jumped sharply overnight with no corresponding lift in our actual sales or overall business. The sales being attributed to them climbed right along with it, and so did what we were billed. When we reconciled the data ourselves, we found conversions we were charged for that had no matching order on our side, duplicate conversions counted more than once, and existing members renewing that were counted as brand new acquisitions. We were also paying for conversions that had already been paid out on other channels as the first touch. In other words, we were charged for far more than they actually drove. A change in attribution this material should have triggered a heads up so we could watch our spend, and it never came. By the time we caught it, the campaign had run up tens of thousands in spend we never would have approved. Getting anyone to engage took repeated follow ups over more than a month at a time. At one point they confirmed in writing that there had been an over-attribution error, then reversed that position after an internal review and only agreed to a fraction of the credit we had documented.