softwareWordStream Advisor Online Advertising Management Software Reviews
10 Reviews
Overall Rating
3.9
10 Reviews
Rating Distribution
5
(6)
4
(0)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Overall Rating
3.9
10 Reviews
Rating Distribution
5
(6)
4
(0)
3
(2)
2
(1)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Filters
Industry
Provider Size
Time Used
Review
Review
Pros
This tool makes it a lot easier to run the Google Search and Display ads. They do this full-time so they know a lot of tricks by which you can save and maximize your conversions.
Cons
They don’t really know much outside Google Search and Display. They wouldn’t be of great help if you seek them for problems related to video, shopping or app ads etc.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Ryan
OUTTIRE, 1 employee employees
Jul 16, 2019
Best for AdWords and Facebook campaigns
Best for AdWords and Facebook campaigns
Pros
It has a professional reporting format. I can simply download the PDF and send it to the client without having to create my own reporting format from scratch. It is easy to use. This tool helps us simplify the complexity of AdWords and Facebook in a one powerhouse simple performance driven tool. It also gives recommendations or suggestions to your campaigns.
Cons
They need to add more metrics to their reporting, which I believe is possible for them to do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tshepho
Adclick Africa, 11-50 employees employees
Jul 15, 2019
Great Product
Great Product
Pros
I’ve been using this tool for about 3 years now. Their team is amazing, and they are the experts in the field. They always keep customers first, and I do get the feeling that they really care about my success. They keep on adding many useful and amazing features to the product. Their team is friendly, helpful and full of solutions that help you grow your business. It saves a lot of my time, and we’re able to optimize all our client’s ad accounts in just minutes. I highly recommend this tool.
Cons
It would be great to see more bidding suggestions in the 20-minute work week.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Zack
HookLead, 2-10 employees employees
Jun 21, 2019
Nightmare!
Nightmare!
Pros
The software is just okay.
Cons
It is a total nightmare using this tool. The support is horrible. Each time I call them, they hand my case over to a new person and I have to explain everything from the start to that person. All the time that you spend trying to get things right is going to be wasted at the end. They don’t do a thing to help our business in any way.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
michael
Air Critical Care LLC, 11-50 employees employees
May 15, 2019
Oldies interface.
Oldies interface.
Pros
There isn’t any difference that you’ll find between this tool and Google’s own AdWords app.
Cons
It is not easy to understand and get your hands on. It took me two hours just to navigate through and create a new campaign. There aren’t any available tutorials to guide you on how things work. I didn’t see any value in this software. It did nothing but waste my time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Rustam
Sol Green Homes, 2-10 employees employees
May 13, 2019
Recommended
Recommended
Pros
The 20-minute work week is great and keeps my campaigns fresh. The dashboard is pretty easy to navigate through. I have to go through a call with my consultant every other week so that I know that we’re headed in the right direction and using it properly.
Cons
The tool is quite expensive. We also pay an extra amount just for the consulting, but now have decided to downgrade and use their dashboard only.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Clayton
ASL LLC, 2-10 employees employees
Apr 29, 2019
Not worth the money.
Not worth the money.
Pros
The account insight is presented quite well and adds knowledge as well. They have a lot of great features like the option to see your competitors’ ads. It has a way to easily edit ads in bulk.
Cons
The suggestions are generated automatically and aren’t accurate enough. Their suggestions about optimization aren’t worth more than google ads itself.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Tal
XpoLog, 51-200 employees employees
Apr 16, 2019
Ad advisor
Ad advisor
Pros
This tool is affordable and easy to use. The best module in this tool is the 20-minute work week, which suggests a way to improve ads and reduce costs. This tool allows even small businesses to develop competitive ad campaigns and maintain them without investing in a third-party to manage.
Cons
The social ads usually have a glitch or interruption whenever changes are made to the social media platform.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jose
BrightStar Care, 51-200 employees employees
Mar 25, 2019
Review
Review
Pros
Has the potential to do better.
Cons
They only create invoices. They want their customers to succeed and all but won’t do anything to make their tool better in that regard. Plus, I had no idea that I signed a 6-month contract and wanted the money back, but all they said was that it isn’t possible. The tech support is scripted, and they do not know anything at all.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
2
John
Reliable Home Environment, 11-50 employees employees
Jan 11, 2019
Helps your business grow
Helps your business grow
Pros
Our organization helps smaller businesses learn how to market. So, we went through many marketing companies just to find the right tool that helps people with their social media buying and paid advertising. When we found Wordstream, everything changed. This tool is helping them a lot with their social media marketing. They are also getting to learn a lot in the process.
Cons
There are a few costs that are bit high, but in comparison to its competitors, I’d say its fair price.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Mercedes
Mobile Electronics Specialists of America (M.E.S.A.), 2-10 employees employees
Dec 11, 2018
Filters
Review
Review
Pros
This tool makes it a lot easier to run the Google Search and Display ads. They do this full-time so they know a lot of tricks by which you can save and maximize your conversions.
Cons
They don’t really know much outside Google Search and Display. They wouldn’t be of great help if you seek them for problems related to video, shopping or app ads etc.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Ryan
OUTTIRE, 1 employee employees
Jul 16, 2019
Best for AdWords and Facebook campaigns
Best for AdWords and Facebook campaigns
Pros
It has a professional reporting format. I can simply download the PDF and send it to the client without having to create my own reporting format from scratch. It is easy to use. This tool helps us simplify the complexity of AdWords and Facebook in a one powerhouse simple performance driven tool. It also gives recommendations or suggestions to your campaigns.
Cons
They need to add more metrics to their reporting, which I believe is possible for them to do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tshepho
Adclick Africa, 11-50 employees employees
Jul 15, 2019
Great Product
Great Product
Pros
I’ve been using this tool for about 3 years now. Their team is amazing, and they are the experts in the field. They always keep customers first, and I do get the feeling that they really care about my success. They keep on adding many useful and amazing features to the product. Their team is friendly, helpful and full of solutions that help you grow your business. It saves a lot of my time, and we’re able to optimize all our client’s ad accounts in just minutes. I highly recommend this tool.
Cons
It would be great to see more bidding suggestions in the 20-minute work week.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Zack
HookLead, 2-10 employees employees
Jun 21, 2019
Nightmare!
Nightmare!
Pros
The software is just okay.
Cons
It is a total nightmare using this tool. The support is horrible. Each time I call them, they hand my case over to a new person and I have to explain everything from the start to that person. All the time that you spend trying to get things right is going to be wasted at the end. They don’t do a thing to help our business in any way.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
michael
Air Critical Care LLC, 11-50 employees employees
May 15, 2019
Oldies interface.
Oldies interface.
Pros
There isn’t any difference that you’ll find between this tool and Google’s own AdWords app.
Cons
It is not easy to understand and get your hands on. It took me two hours just to navigate through and create a new campaign. There aren’t any available tutorials to guide you on how things work. I didn’t see any value in this software. It did nothing but waste my time.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Rustam
Sol Green Homes, 2-10 employees employees
May 13, 2019
Recommended
Recommended
Pros
The 20-minute work week is great and keeps my campaigns fresh. The dashboard is pretty easy to navigate through. I have to go through a call with my consultant every other week so that I know that we’re headed in the right direction and using it properly.
Cons
The tool is quite expensive. We also pay an extra amount just for the consulting, but now have decided to downgrade and use their dashboard only.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Clayton
ASL LLC, 2-10 employees employees
Apr 29, 2019
Not worth the money.
Not worth the money.
Pros
The account insight is presented quite well and adds knowledge as well. They have a lot of great features like the option to see your competitors’ ads. It has a way to easily edit ads in bulk.
Cons
The suggestions are generated automatically and aren’t accurate enough. Their suggestions about optimization aren’t worth more than google ads itself.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Tal
XpoLog, 51-200 employees employees
Apr 16, 2019
Ad advisor
Ad advisor
Pros
This tool is affordable and easy to use. The best module in this tool is the 20-minute work week, which suggests a way to improve ads and reduce costs. This tool allows even small businesses to develop competitive ad campaigns and maintain them without investing in a third-party to manage.
Cons
The social ads usually have a glitch or interruption whenever changes are made to the social media platform.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jose
BrightStar Care, 51-200 employees employees
Mar 25, 2019
Review
Review
Pros
Has the potential to do better.
Cons
They only create invoices. They want their customers to succeed and all but won’t do anything to make their tool better in that regard. Plus, I had no idea that I signed a 6-month contract and wanted the money back, but all they said was that it isn’t possible. The tech support is scripted, and they do not know anything at all.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
2
John
Reliable Home Environment, 11-50 employees employees
Jan 11, 2019
Helps your business grow
Helps your business grow
Pros
Our organization helps smaller businesses learn how to market. So, we went through many marketing companies just to find the right tool that helps people with their social media buying and paid advertising. When we found Wordstream, everything changed. This tool is helping them a lot with their social media marketing. They are also getting to learn a lot in the process.
Cons
There are a few costs that are bit high, but in comparison to its competitors, I’d say its fair price.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Mercedes
Mobile Electronics Specialists of America (M.E.S.A.), 2-10 employees employees
Dec 11, 2018