
zBuyer Reviews
Total 15 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars20%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laura S.
Real Estate Agent, 11-50 employees
“Be careful: They act like they own you!
Pros
I keep getting bombarded with emails, calls and texts even after I asked to be removed from their lists. No matter how many times I unsubscribe, it just keeps happening. It's driving me crazy... and I'm sure it willl drive you nuts too. Consider yourself warned.
Cons
I have asked politely to stop being contacted but they just keep harassing me. It doesn't seem like they care at all.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Nicole R. S.
Real Estate, 11-50 employees
“Solid leads to be found here!
Pros
Like with any leads, some are bad, some need time and some are ready to go. I like the prospect leads. If you follow up consistently, set up drip campaigns and focus on the ones showing interest, you'll definitely find someone who could use your help.
Cons
Some leads claim they never filled anything out online or that they feel deceived in some way which is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Grant G.
Advertising, 11-50 employees
“Excellent customer service from the company
Pros
Their support is excellent. They respond quickly and are willing to replace leads that turn out to be bad info.
Cons
I honestly can't think of anything I dislike. It's been a great experience overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert C.
Real Estate, 11-50 employees
“Fantastic service from the company
Pros
Zbuyer is a fantastic service. Everyone I have interacted with, from customer support to account managers, has been amazing and super helpful.
Cons
Nothing bad to say about them. The platform is amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mariah C.
CEO, 11-50 employees
“Customer service was incredible
Pros
As a professional virtual assistant with years of experience working with realtors and investors, I can confidently say that it stands out as one of the best options out there. I also want to give a special shout out to our rep. Despite my frustrations a while back, she remained patient and dedicated to helping me. She's exceptional and I hope she gets recognized for it.
Cons
It's a bit expensive but definitely worth it. As a professional virtual assistant with over 15 years of experience in real estate, I can confidently say that zBuyer stands out. I also want to highlight our representative for her exceptional customer support. Even when I was frustrated, she remained patient and dedicated to assisting my client. I sincerely hope she gets promoted soon!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bill J.
Real Estate, 11-50 employees
“Proved to be very helpful
Pros
I've had great success with zBuyer. In the past year I've been able to convert both buyer and seller leads and customer service has been top notch. I have directly converted about six transactions thanks to zBuyer.
Cons
Sometimes the leads are old and outdated which can be a bit of a letdown.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frank N. F.
Real Estate, 11-50 employees
“3 successful listings and sales last month
Pros
I enjoy the challenge of converting a lead. Some of these leads were older (one dating back to 10/2021) but I managed to close three listings and sales this month thanks to zBuyer.
Cons
I wish everyone was both a buyer and a seller but that's just not the case every time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kevin C.
Real Estate Sales, N/A employees
“zBuyer is an excellent lead generation tool
Pros
They send you live leads when potential buyers or sellers are looking for more info. It's a great way to make connections. Thanks, zBuyer!
Cons
Like any lead, it's a numbers game and sometimes the contact info is bad.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Melanie A.
Real Estate, 51-100 employees
“An awesome lead source: Zbuyer! I highly recommend it for results.
Pros
The customer service is fantastic. The system is easy to use and the leads are solid. One of the best features is that the leads can be replaced if needed. I also love the Facebook mastermind group!
Cons
I really like everything about it and it's affordable too!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rafael G.
Real Estate, N/A employees
“Avoid it!
Pros
Stay away from them. Signing up is easy but canceling is a nightmare.
Cons
The lead quality wasn't great. They told me that if I canceled, I would lose access to the leads. So, I canceled right after they said that.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
George C.
president, 11-50 employees
“One of my best lead systems now is Zbuyer
Pros
I really appreciate that the leads can be replaced, and honestly, the customer service is amazing. This is the first time I have felt like Im working with a team, not just a company trying to make a quick buck.
Cons
At first I didn't use a CRM or the guides and resources to capitalize on the leads. That's something I learned along the way.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dave P.
Operations, 11-50 employees
“It's not what they claimed.. look for REI leads elsewhere
Pros
Zbuyer provides a lot of leads at a reasonable price, which is great for growing your business.
Cons
The quality of the leads is often terrible. People are angry and claim they never signed up for calls even though it insists on their double opt-in process. Plus the leads are shared with others, which it is upfront about.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Verified User
Real Estate, 11-50 employees
“I'm back using zBuyer
Pros
The leads I get from Zbuyer fit well with my way of generating leads. I've tried other services, but I always come back to it. I'm sticking with them for the long run.
Cons
Honestly I don't have any complaints. It fits my needs well. Maybe a few more leads with emails would be great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified User
Real Estate, 11-50 employees
“Many years of greatness
Pros
I love how consistent the leads are. I know they are always working for me because the leads just keep showing up in my account.
Cons
I have nothing negative to say! I just wish they had more tools for me to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron L.
Not Specified, 11-50 employees
“Real estate broker
Pros
Signing up is super easy and you get a lot of leads for a consistent price. I've stopped using all other subscription-based lead services. I love how I can talk directly to the owner and she makes changes based on what works and what doesn't. If leads slow down, adjustments are made to improve the system.
Cons
I like everything. The price is affordable and it's rare I have to fight another agent for a shared lead. Im really happy with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10