Total 15 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

20%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LS

Laura S.

Real Estate Agent, 11-50 employees

1.0
October 2024

Be careful: They act like they own you!

Pros

I keep getting bombarded with emails, calls and texts even after I asked to be removed from their lists. No matter how many times I unsubscribe, it just keeps happening. It's driving me crazy... and I'm sure it willl drive you nuts too. Consider yourself warned.

Cons

I have asked politely to stop being contacted but they just keep harassing me. It doesn't seem like they care at all.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

NRS

Nicole R. S.

Real Estate, 11-50 employees

5.0
June 2024

Solid leads to be found here!

Pros

Like with any leads, some are bad, some need time and some are ready to go. I like the prospect leads. If you follow up consistently, set up drip campaigns and focus on the ones showing interest, you'll definitely find someone who could use your help.

Cons

Some leads claim they never filled anything out online or that they feel deceived in some way which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GG

Grant G.

Advertising, 11-50 employees

5.0
June 2024

Excellent customer service from the company

Pros

Their support is excellent. They respond quickly and are willing to replace leads that turn out to be bad info.

Cons

I honestly can't think of anything I dislike. It's been a great experience overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Robert C.

Real Estate, 11-50 employees

5.0
April 2024

Fantastic service from the company

Pros

Zbuyer is a fantastic service. Everyone I have interacted with, from customer support to account managers, has been amazing and super helpful.

Cons

Nothing bad to say about them. The platform is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Mariah C.

CEO, 11-50 employees

5.0
April 2024

Customer service was incredible

Pros

As a professional virtual assistant with years of experience working with realtors and investors, I can confidently say that it stands out as one of the best options out there. I also want to give a special shout out to our rep. Despite my frustrations a while back, she remained patient and dedicated to helping me. She's exceptional and I hope she gets recognized for it.

Cons

It's a bit expensive but definitely worth it. As a professional virtual assistant with over 15 years of experience in real estate, I can confidently say that zBuyer stands out. I also want to highlight our representative for her exceptional customer support. Even when I was frustrated, she remained patient and dedicated to assisting my client. I sincerely hope she gets promoted soon!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BJ

Bill J.

Real Estate, 11-50 employees

5.0
July 2023

Proved to be very helpful

Pros

I've had great success with zBuyer. In the past year I've been able to convert both buyer and seller leads and customer service has been top notch. I have directly converted about six transactions thanks to zBuyer.

Cons

Sometimes the leads are old and outdated which can be a bit of a letdown.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FNF

Frank N. F.

Real Estate, 11-50 employees

5.0
April 2023

3 successful listings and sales last month

Pros

I enjoy the challenge of converting a lead. Some of these leads were older (one dating back to 10/2021) but I managed to close three listings and sales this month thanks to zBuyer.

Cons

I wish everyone was both a buyer and a seller but that's just not the case every time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KC

Kevin C.

Real Estate Sales, N/A employees

5.0
December 2022

zBuyer is an excellent lead generation tool

Pros

They send you live leads when potential buyers or sellers are looking for more info. It's a great way to make connections. Thanks, zBuyer!

Cons

Like any lead, it's a numbers game and sometimes the contact info is bad.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MA

Melanie A.

Real Estate, 51-100 employees

5.0
July 2022

An awesome lead source: Zbuyer! I highly recommend it for results.

Pros

The customer service is fantastic. The system is easy to use and the leads are solid. One of the best features is that the leads can be replaced if needed. I also love the Facebook mastermind group!

Cons

I really like everything about it and it's affordable too!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Rafael G.

Real Estate, N/A employees

1.0
May 2022

Avoid it!

Pros

Stay away from them. Signing up is easy but canceling is a nightmare.

Cons

The lead quality wasn't great. They told me that if I canceled, I would lose access to the leads. So, I canceled right after they said that.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

GC

George C.

president, 11-50 employees

5.0
August 2021

One of my best lead systems now is Zbuyer

Pros

I really appreciate that the leads can be replaced, and honestly, the customer service is amazing. This is the first time I have felt like Im working with a team, not just a company trying to make a quick buck.

Cons

At first I didn't use a CRM or the guides and resources to capitalize on the leads. That's something I learned along the way.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DP

Dave P.

Operations, 11-50 employees

1.0
July 2021

It's not what they claimed.. look for REI leads elsewhere

Pros

Zbuyer provides a lot of leads at a reasonable price, which is great for growing your business.

Cons

The quality of the leads is often terrible. People are angry and claim they never signed up for calls even though it insists on their double opt-in process. Plus the leads are shared with others, which it is upfront about.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

VU

Verified User

Real Estate, 11-50 employees

5.0
January 2021

I'm back using zBuyer

Pros

The leads I get from Zbuyer fit well with my way of generating leads. I've tried other services, but I always come back to it. I'm sticking with them for the long run.

Cons

Honestly I don't have any complaints. It fits my needs well. Maybe a few more leads with emails would be great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Real Estate, 11-50 employees

5.0
August 2020

Many years of greatness

Pros

I love how consistent the leads are. I know they are always working for me because the leads just keep showing up in my account.

Cons

I have nothing negative to say! I just wish they had more tools for me to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Aaron L.

Not Specified, 11-50 employees

5.0
July 2020

Real estate broker

Pros

Signing up is super easy and you get a lot of leads for a consistent price. I've stopped using all other subscription-based lead services. I love how I can talk directly to the owner and she makes changes based on what works and what doesn't. If leads slow down, adjustments are made to improve the system.

Cons

I like everything. The price is affordable and it's rare I have to fight another agent for a shared lead. Im really happy with the service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10