Event.Gives Reviews

“Great experience”

Pros

Having Madeline Cloer walk me through the issues I had with the software made a big difference. She was very knowledgeable, explained everything clearly andhelped me understand the system much better. I also really value how this platform lets us track constituents especially during our annual fundraiser when we need to organize donations and donor details in one place. It helps us stay on top of everything and manage those events without losing track of important information. The recent integration with Blackbaud/Raiser's Edge has been especially useful as well.

Cons

The page resets every time you connect someone to Blackbaud is not good. If you're working on page 21, it sends you all the way back to the beginning instead of keeping your place. That makes the process take longer than it should.

“Great value for your money”

Pros

Incredibly user-friendly for both attendees and admins!! The design is clean and makes engagement really simple. It also includes a variety of useful features and works in virtual settings with absolutely no latency. Their pricing model is hard to beat.

Cons

The reporting features still fall short compared with some other platforms. There are plenty of workarounds since you can export the data but this area still needs more improvement.

“gave us a revenue boost”

Pros

Ever since we started using this platform, our fundraiser revenue has gone up significantly. It's been an obvious choice for our organization andKeri Scougle has been absolutely fantastic!

Cons

One of our fundraising venues has very limited cell service so people weren't able to donate unless they were connected to Wi-Fi.

“supportive team”

Pros

From the moment we began entering items into the event site all the way through closing out the event, everyone here was incredibly helpful. Whenever we needed anything, their team was available and ready to assist.

Cons

All has been good so far

“frustrating payouts and hidden tipping”

Pros

The auction itself ran without any problems and the texting tools for registered guests were good too. We could message attendees when it was time to wrap up the event which was really helpful when people stayed longer than expected.

Cons

A lot of the features were not very clear from an administrator's point of view. For instance, we were never aware there was an automatic tipping feature built in. When refunds were needed, we had to go through the platform in order to return money to individuals. We also ran into problems with Stripe and receiving our payout from the software ended up being far more complicated than it should have been even after we asked for an early payout because of fiscal year-end deadlines. They still missed their own timeline. On the day of the event, wifi issues kept us from scanning tickets so we had to enter them manually. It was also uncommon for us to successfully pull up individual tickets when someone had registered both under their own name and through a sponsorship. Because of the financial complications with Stripe and the tipping setup, we will not be using this service again.

“All-in-one platform”

Pros

It was a nice experince running our annual banquet through this platform. The auction setup is very simple to manage and having everything in one place makes the whole process much more convenient. Im able to add all of our sponsors and connect them to the specific items they sponsored which keeps everything organized. It's also really helpful that I can reach out to each item winner directly through the website.

Cons

The whole system should be more user-friendly to use from my phone.

“User-friendly event setup”

Pros

The whole setting up the event and creating a custom event website went very quickly. The platform was also very user-friendly for our patrons which made the whole process much better.

Cons

I wasn't happy with the number of fees tied to it. A lot of customers were frustrated by those charges even when they were optional.

“ticketing made event day effortless”

Pros

Switching to this tool was one of the best decisions we made and their ticketing feature completely streamlined our event day from start to finish. Setting up the tickets was incredibly simple, guests had no trouble navigating the purchase process and check-in ended up being unbelievably quick. Since the platform collected and stored contact details and credit card information with every ticket purchase, our attendees were ready to go as soon as they arrived. We simply scanned them in and they could immediately start socializing and bidding from their phones in the silent auction. There were no long check-in lines, no card swipes happening at the door and it created such a positive first impression. At checkout, guests were able to pay instantly with just a click because their payment details were already saved in their accounts. We absolutely plan to use this platform for all of our events going forward.

Cons

There was nothing to complain about

“Made things easier for us”

Pros

Checkout was incredibly fast and hassle-free. Sending personalized payment links straight to each guest's phone made collecting payments much simpler and removed the need for manual transactions, credit card swiping or dealing with cash at the event. That more streamlined process saved a lot of time and also improved the guest experience cause people could just grab their won items and head out at the end of the evening.

Cons

Not really a complaint because we were very happy with the platform overall but it would be even better if the link blast messages could be customized instead of only using preset templates.

“a fundraising favorite”

Pros

Our different fundraising groups relied on this platform for years and it has consistently worked well for us. It's very simple to use and over time we've gotten our audience comfortable with it too.

Cons

So there is a bit of a learning curve for attendees who haven't used it before. That said the more regularly you use it for your event, the less of an issue that becomes.