Non-Profit Organization Management, 11-50 employees
Less than 6 months
“pretty easy and user friendly”
Pros
The program is pretty easy to use and find our way around. Overall it is user friendly and you can understand how it works without needing special lessons.
Cons
I have not come across anything I dislike so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“All your tools in one place!”
Pros
All your tools are in one place such as board member info, donor records, event planning, ticket sales, auctions, thank-you notes and communications. It is something that make this tool the best!
Cons
There could be a bit more freedom when designing pages. For instance, there is no clear way to show both ticket choices and different sponsorship tiers on one page. I feel like it would also be great to get a discount or refund based on how many donors choose to cover the processing fees themselves.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Education Management, 11-50 employees
Less than a year
“moving between features is simple”
Pros
Moving between the various features and getting any type of campaign ready is very simple.
Cons
To be honest there are no downsides. Every part of it is super amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Great free version for non-profits”
Pros
It is great that there is a free version available for smaller non-profits. Plus I like that adding new donations and notes is also very quick and easy.
Cons
Getting reports out is tricky unless you have the paid plan which I have not tried yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Simple to connect with supporters”
Pros
The software is simple to use and makes connecting with the people who support us easy.
Cons
Nothing major but I feel like the tools for exporting and organizing data could be made simpler to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 11-50 employees
More than a year
“The best and top choice!”
Pros
With its low costs and how easy it is for the whole fundraising team to use, Givebutter is definitely the best and my top choice!
Cons
Honestly the only thing we don't like is the company's name.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“easy to manage”
Pros
It is easy to manage on our side and also simple and welcoming for our guests!
Cons
From the admin area, when I click on an event, I'd prefer to see the transactions just for that event, instead of going to the public event page or having to look at all transactions and filter them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Performing Arts, 1-10 employees
Less than 6 months
“Putting together campaigns is simple”
Pros
Givebutter is outstanding, putting together campaigns is simple and sharing them is easy too. Plus you can change the images and the progress thermometer lets donors watch the campaign grow.
Cons
It would be great to be able to add custom images or text to each person's personal fundraising page that is part of the main campaign.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than a year
“Easy for everyone to use”
Pros
It is easy for everyone to use both for the people making donations and for the team creating the fundraising page.
Cons
A few adjustments on the backend had to be made by the GB support team but the best part is that the team did it quickly. Overall they were easy to reach and helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Individual & Family Services, 11-50 employees
Less than a year
“The best part is simplicity”
Pros
The best part is how simple it is to use. I can easily share information with the Board during our monthly meetings using the reports the site creates.
Cons
Entering data for churches is awkward. I have to split the church's name into First and Last name fields. I also wish I could add both a husband's and wife's first names for a couple.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, 11-50 employees
Less than a year
“Connects smoothly with bloomerang”
Pros
My favorite feature is how smoothly it connects and works with Bloomerang.
Cons
I want to see every transaction that makes up a payout. For example if a campaign has $100 ready to withdraw, I want a list showing which donations add up to that total.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“Extremely easy to find our way”
Pros
It is extremely easy to find our way around and use and the layout makes perfect sense and is very well organized.
Cons
Working with tags can be a little confusing at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
Less than 6 months
“simple to show live event feed”
Pros
The platform is fairly easy to use and I love being able to show the live event feed. Also it manage auctions and add everything directly to our website which is awesome too.
Cons
I noticed that the live feed does not have many options to change how it looks and the formatting is a bit limited too.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“An amazing all-in-one platform”
Pros
Givebutter has been an amazing platform for our fundraising. Switching over was easy too and the interface is super user-friendly. Their tutorial guides helped us get started quickly and customer service has always been quick to reply and helpful whenever we had questions. Overall it is a perfect all in one fundraising tool and our experience has been completely smooth.
Cons
We waited too long to start using it. I mean we wasted extra time and effort on less user-friendly platforms which meant slower donor response and more manual tasks. Our move to this tool would have been much easier if we had switched earlier, avoiding holdups in getting our campaigns running smoothly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Performing Arts, 1-10 employees
Less than 6 months
“easy to use with detailed profiles”
Pros
I love how easy it is to use and how detailed each donor's profile page is. In the past our group always had trouble keeping donor information organized but now with one central place and a clear, simple layout, it is easy to keep everything current.
Cons
Well I was really looking forward to using the reports tool but it is part of the paid Pro plan. This was not clear when I signed up and it's been frustrating because I still have to use my old spreadsheets instead of having everything in one place.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Design, 11-50 employees
Less than a year
“Everything about this is the best”
Pros
Everything about this tool is the best. Plus the platform is easy for anyone to use.
Cons
The thing I like least is that it took some time to learn my way around the new system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Civic & Social Organization, 1-10 employees
Less than 6 months
“Clear and easy !”
Pros
They are clear about what the platform can do and it is easy to use. I find their tools, templates and live chat help very useful.
Cons
I wish there were more design choices available in the free version's email service.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Non-Profit Organization Management, 11-50 employees
Less than a year
“Helps fundraise in many ways”
Pros
I like how it helps non-profits fundraise in many different ways. Plus having the choice to pass the fees to donors or cover them ourselves is really helpful. Creating events and campaigns is also very simple.
Cons
Well I'll like more control over a few things. For example being able to customize campaign pages more such as making our logo larger, moving items around and using our brand's exact colors and fonts. Also using larger photos for the auction and other sections.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Health, Wellness and Fitness, 101-500 employees
More than a year
“easy to set up and run”
Pros
It is easy to set up and run a fundraising campaign on this site. Overall this makes it simple for my health center to raise money for our events.
Cons
Having to pay extra for the more useful features feels a bit restrictive especially with our limited budget.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Mental Health Care, 1-10 employees
Less than 6 months
“Ideal one stop shop concept”
Pros
Its simple for both our team and the people donating and I also love the one stop shop concept. We can choose anything from a basic form to a full-scale event. The tools for engaging supporters are also excellent.
Cons
There are a few restrictions with sending automatic receipts to donors and with in-person payment options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
