Total 103 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

28%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SV
Sophia V.

Education Management, 1-10 employees

Less than a year

4.0

Made donation letters very simple

Pros

It made creating and sending our annual donation summary letters very simple.

Cons

When I add a contact, it requires a first and last name. This does not work well for our donors that are churches or businesses.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CD
Carmen D.

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

easy with the right tech level

Pros

It is easy to use and has just the right level of tech for our Parent Teacher Organization. We are run entirely by volunteers but we still raise a significant amount through various methods like peer-to-peer, donation pages and auctions. Overall its tools fit all those needs and it is simple to manage as an admin and easy for donors to use. Their pricing model is also fantastic for our group.

Cons

Nothing at all up to now. It's been user friendly and we are really pleased with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ
Devin J.

Education Management, 11-50 employees

Less than a year

5.0

offers wide range of useful features

Pros

The best things to me are how easy it is to use, its wide range of features, regular updates, helpful support, low costs, support for almost every payment method and many software connection options.

Cons

These are not really problems for our group but I believe it is perfect for small teams and small to medium fundraising campaigns under $1M. For bigger fundraising efforts, you might use it to support your main activities but its real strength is in handling online donations, auctions and other tasks that don't need highly specialized software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9